8/10 Good
Michele
Travelled with partner
12 Feb 2025
We booked a room with direct pool access. We loved it and used it each day we stayed.
We were disappointed that there was no room safe available to safely store our passports and money. This is a pretty standard hotel amenity. We were not allowed to have 2 room keys. The room was a 2 story room. There was only one bin available on the top floor. It was a bit inconvenient to run up and down stairs to put something in the garbage.
We witnessed unhappy guests with staff frequently enough to wonder. Finally, we arranged to have some laundry done. We were charged $46 CDN or nearly 1200 baht. All other occasions doing laundry in Thailand we paid 200-300 baht. Needless to say we declined the service. We also booked a scooter and our return taxi to the airport using other companies. We did not trust the hotel would quote a fair price.
Michele
Stayed 2 nights in Feb 2025