See all properties
Save
Aparthotel

Crystal Suites Chez Helena

3.5 star property
Aparthotel connected to the convention centre in Kraków

Photo gallery for Crystal Suites Chez Helena

Daily buffet breakfast (PLN 40 per person)
Deluxe Room, Courtyard View
Deluxe Room, Patio | Terrace/patio
Deluxe Room, Patio | Private kitchenette
Deluxe Room, Patio | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Washer
  • Air conditioning
  • Breakfast available
  • Kitchen
  • Free WiFi

Explore the area

View map
ul. Szeroka 14, Kraków, Lesser Poland, 31-053
  • Wawel Castle
    ‪13 min walk‬
  • Oskar Schindler Factory
    ‪16 min walk‬
  • Main Market Square
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

View all photos for Family Penthouse, Kitchenette

Family Penthouse, Kitchenette | Private kitchenette

Family Penthouse, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View

Deluxe Room, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Patio

Deluxe Room, Patio

Deluxe Room, Patio

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Sauna, steam room, 2 treatment rooms, massages

Hotel Saski Krakow, Curio Collection by Hilton

Kraków Old Town
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.9 out of 5, Exceptional, 325 reviews
The price is NZ$396
includes taxes & fees
12 Oct - 13 Oct
Hotel Saski Krakow, Curio Collection by Hilton

About the area

Kraków

Crystal Suites Chez Helena puts you in the heart of Kraków, connected to the convention centre and within a 20-minute stroll of popular places like Main Market Square and Wawel Castle. Highlights at this aparthotel include in-room kitchenettes, washing machines and free WiFi. .Each apartment is individually decorated and features an LCD TV with satellite channels, along with an iPod dock, a coffee/tea maker and free bottled water. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a pillowtop bed, a rainfall showerhead and free toiletries. A living room, in-room massages and a safe are also available. Housekeeping is available on request. .This business-friendly aparthotel offers free WiFi in public areas, express check-out and tour/ticket assistance. Plus you'll find multilingual staff and a front desk safe. Buffet breakfast is available daily between 8:00 AM and noon. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Kraków City Centre aparthotel include Oskar Schindler Factory and Wieliczka Salt Mine.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Royal Road - 11 min walk - 1.0 km
  • Wawel Castle - 13 min walk - 1.1 km
  • Oskar Schindler Factory - 16 min walk - 1.4 km
  • Main Market Square - 17 min walk - 1.4 km
  • St. Mary's Basilica - 17 min walk - 1.4 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 27 min drive

Restaurants

  • ‪Klezmer-Hois - ‬1 min walk
  • ‪Szklanki - ‬2 min walk
  • ‪Hamsa - ‬1 min walk
  • ‪Dajwor Kawy - ‬4 min walk
  • ‪Moo Moo Steak & Wine - ‬2 min walk

About this property

Crystal Suites Chez Helena

Aparthotel connected to the convention centre in Kraków
Crystal Suites Chez Helena offers its guests multilingual staff, tour/ticket assistance, and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Kraków aparthotel is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Crystal Suites Chez Helena offers 5 air-conditioned accommodations with iPod docking stations and a safe. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature pillowtop mattresses. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 26-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested.

Similar properties

Exterior detail

PURO Kraków Kazimierz

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,005 reviews
The price is NZ$219
includes taxes & fees
28 Sept - 29 Sept
PURO Kraków Kazimierz

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Car not required

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 8:00 AM to noon for a fee: PLN 40 for adults and PLN 40 for children
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 26-inch LCD TV with satellite channels
  • CD player
  • IPod dock

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Hardwood flooring in room
  • Step to reach entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 5 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 40 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. The property is professionally cleaned.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Suites Chez Helena
Crystal Suites Chez Helena Apartment
Crystal Suites Chez Helena Apartment Krakow
Crystal Suites Chez Helena Krakow
Crystal Suites Chez Helena Kr
Crystal Suites Chez Helena Kraków
Crystal Suites Chez Helena Aparthotel
Crystal Suites Chez Helena Aparthotel Kraków

Frequently asked questions

What is the cancellation policy at Crystal Suites Chez Helena?

Crystal Suites Chez Helena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Crystal Suites Chez Helena family-friendly?

You bet! With amenities such as highchairs and free infant beds in the guestrooms, it's no surprise that Crystal Suites Chez Helena is a hit with families.

Does Crystal Suites Chez Helena serve breakfast?

Yep, buffet brekkie is offered daily from 8:00 AM to noon.

Is there a free airport shuttle available at Crystal Suites Chez Helena?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Crystal Suites Chez Helena?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Crystal Suites Chez Helena?

No, pets are not allowed.