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Aparthotel

Platinum Aparthotel

Property class: 3

Photo gallery for Platinum Aparthotel

A restaurant interior with brick walls, wooden tables, and a variety of dishes displayed on the tables.
A building facade with a storefront labeled "PL TINUM" and a bicycle lane on the sidewalk.
A modern room with a wooden desk, a grey upholstered chair, a flat-screen TV, a vase with flowers, and a glass of orange juice.
A hotel room with a bed, breakfast tray, and a view of the dining area.
A hallway with a wooden door, a staircase, and a tiled floor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is NZ$121
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
Rakowicka 19 Street, Kraków, 31-510
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Kraków Barbican
    ‪9 min walk‬
  • Place, Main Market Square
    ‪16 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Economy Double or Twin Room, Ensuite, Courtyard View

A modern hotel room with a bed, a TV, a desk, and a chair.

Economy Double or Twin Room, Ensuite, Courtyard View

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

A modern living room with a sofa, a dining table with a fruit bowl, a flat-screen TV, and patterned curtains.

Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette

A hotel room with a bed, breakfast tray, and a view of the dining area.

Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Suite, 1 Queen Bed with Sofa bed, Balcony, Corner

A modern bedroom with a grey quilted bedspread, a geometric headboard, and a bedside table with a vase of flowers.

Premium Suite, 1 Queen Bed with Sofa bed, Balcony, Corner

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

A bedroom with a large bed, a small table with chairs, and a view of the outside through a large window.

Junior Suite, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed

A modern kitchen with wooden cabinetry, a built-in microwave, and a stainless steel refrigerator.

Exclusive Suite, 1 King Bed with Sofa bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Apartment classic

A neatly made bed with a tray of strawberries and croissants, a wooden headboard, and a bedside lamp.

Apartment classic

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Room

  • Sleeps 10

View all photos for Apartment deluxe

A neatly made bed with a brown bedspread, two pillows, a tray with a dessert and a drink, and a white towel rolled up.

Apartment deluxe

  • 40 sq m
  • Sleeps 5
  • 2 Single Beds OR 1 King Bed

About the area

Kraków

Platinum Aparthotel puts you in the heart of Kraków, connected to a shopping centre and within just a 10-minute stroll of Economic University of Kraków and Kraków Opera. Highlights at this Mediterranean aparthotel include 2 restaurants, 2 coffee shops/cafes and a winery. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with free WiFi, a hairdryer and an iron/ironing board. A kitchenette comes equipped with a fridge and a stovetop, and room service is also available. Nice touches to enhance your stay include a rainfall showerhead and designer toiletries. .The restaurant, HB, serves Italian cuisine and is open for brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 11:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Kraków City Centre aparthotel include Main Market Square and Wawel Castle.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Galeria Krakówska - 5 min walk - 0.4 km
  • Royal Road - 5 min walk - 0.4 km
  • Planty Park - 8 min walk - 0.7 km
  • Kraków Barbican - 9 min walk - 0.8 km
  • Main Market Square - 16 min walk - 1.4 km

Getting around

  • Kraków Główny Station - 12 min walk
  • Łagiewniki Station - 18 min drive
  • Kraków (KRK-John Paul II - Balice) - 28 min drive

Restaurants

  • ‪Burger King - ‬7 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Asia Hung - ‬11 min walk
  • ‪McCafé - ‬6 min walk
  • ‪Ka Vegan Udon & Sushi - ‬1 min walk

About this property

Platinum Aparthotel

A winery is on site. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Platinum Aparthotel also features tour/ticket assistance, laundry facilities, and express check-in. Parking is available for a fee. A complete renovation of Platinum Aparthotel was completed in January 2022.

This 3-star Kraków aparthotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 coffee shops
  • Built in 1882
  • Winery on site
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • No smoking on site
Platinum Aparthotel offers 15 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Kraków aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

A wooden staircase with a brick wall on one side and a white wall on the other.
Saint Agnes Apartments Old Town
Kraków City Centre
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 237 reviews
The price is NZ$131
includes taxes & fees
13 Oct - 14 Oct
Saint Agnes Apartments Old Town

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 5:00 AM to 9:00 PM (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (PLN 60 per day)
  • Limited on-site self parking

Family friendly

  • Baby bath
  • Children stay free (see details)

Restaurants on site

  • Empanaderia
  • HB
  • Wesoła

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: PLN 35 to 65 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • Couples/private dining
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: PLN 100 per day

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: PLN 35 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Tour and ticket assistance
  • Turndown service
  • Virtual front desk

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Shopping centre
  • Winery
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Built in 1882
  • Individual decor
  • Individual furnishings
  • Mediterranean architecture
  • Renovated - January 2022

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: PLN 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets: PLN 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per day.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PLN 35 to 65 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (328 ft away; open 5:00 AM to 9:00 PM)
  • Pet fee: PLN 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 40 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 June.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Platinum Aparthotel Krakow
Platinum Aparthotel
Platinum Krakow
Platinum Aparthotel Kraków
Platinum Aparthotel Aparthotel
Platinum Aparthotel Aparthotel Kraków

Frequently asked questions

What is the cancellation policy at Platinum Aparthotel?

Platinum Aparthotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platinum Aparthotel?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Platinum Aparthotel on 4 Oct 2026 start from NZ$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platinum Aparthotel?

Yep, Platinum Aparthotel has a self car park for PLN 60 per day. A self car park is also available, for a fee.

What makes Platinum Aparthotel a romantic place to stay?

An attached winery and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Platinum Aparthotel.

Is Platinum Aparthotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as baby baths in the guestrooms, it's no surprise that Platinum Aparthotel is a hit with families.

Does Platinum Aparthotel serve breakfast?

You bet, continental brekkie is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Platinum Aparthotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Platinum Aparthotel?

Yep, you can grab a meal at Platinum Aparthotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Platinum Aparthotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Platinum Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 171 reviews
Rating 8 - Good. 59 out of 171 reviews
Rating 6 - Okay. 27 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Well located, convenient price and nice rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Brilliant accommodation, modern interior and all required accessories and appliances were provided no hassle from start to finish. Great for families. Highly recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
good location and great communication with hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, listing accuracy
Beautiful clean room in a good location Only downside was I have difficulty with stairs and was third floor with no lift otherwise highly recommended
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Great location, clean with plenty room
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful - clean, cute, modern
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
The apathotel was very clean, within walking distance to the Town Square, very closed to the train station. The lady who contacted us and gave us the check in instructions was very helpful. Gave Clear Check In instructions
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
The flat is centrally located near the central station. Noise from the traffic from 6 in the morning to midnight. No elevator. A few investments in furniture could considerably improve the quality... it is supposed to be for up to four people, as there are two double beds. But only one sofa to sit on, 2 spoons, etc. A nice balcony, but no chair or small table. We never received the information. Reception was virtual...but they never picked up the phone or responded to emails. Hotel.com's staff had to help... they could get in contact with the owners, either... luckily, we have a Polish friend who finally just arrived an hour before our arrival, got the needed information to enter.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
I didn't realise that the property didn't have a lift to carry our luggage. May be that I should have checked it properly beforec the booking. However, as soon as we entered the code to open the door one of the staff (Katie) walked in from outside and helped us. She took our bags to the second floor. She also asked one of her neighbours to help us too. She was kind and so helpful to answer our queries. We both were relieved. Our room had clean linen and a comfy bed eventhough it was small. Area surrounding the property was safe to walk in the night. Few restaurants down the road to grab some food. Overall it was a pleasant stay.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best place near the train station

The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is. Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, communication
Checkin was disaster. Nobody at front desk
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was fine
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.
Stayed 6 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
Apart Hotel nur wenige Schritte ca 100m vom Hauptbahnhof entfernt. Es befindet sich direkt an einer Straße mit 20 min Tram Verkehr welche jedes Mal auch in dem zum Innenhof gerichteten Zimmer zu hören war, wegen den Schienenstössen. Zimmer zum Flur nur durch eine Dünne hellhörige Innenraumtür getrennt, Zimmer von aussen mit normaler Türklinke Gäste aus Nebenzimmern könnten einfach reinspazieren wenn man nicht von Innen absperrt, Inneneinrichtung - Steckdosen lose, Sicherungskappe im Bad abgebrochen, Duschgestänge im Bad fällt fast ab hängt am seidenen Faden, Heizkörper im Bad viele grosse Roststellen, Laminat abgestoßen und gebrochen zum Teil, Wände zum Teil wohl Rigips und dadurch hellhörig, bei Zimmerbezug ging der Kühlschrank nicht, TV Receiver Wackelkontakt. Rundum Bedarf einer Auffrischung und bei den Zimmern zur Straße denke ich gut für Frühaufsteher - man wird bestimmt von Schienenstöße Erfahrungen geweckt.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfekt beliggenhet! Leiligheten var kjempe fin og veldig hyggelige ansatte!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
좋았습니다. 단 비대면 체크이기에 반드시 데이터 준비가 되어야 할 것 같습니다
현관입구
동네 모습
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness

Ruhig, Bahhofsnähe

Nähe Hauptbahnhof, relativ ruhig. Zutritt zu den Räumen ist nervig. Zwei gleichartige Schlüssel und sehr, sehr knapp eigestellte Leuchtdauer machen den Zutritt zu einem Abenteuer. TV für mich nicht nutzbar, da ich ohne Bedienungsanleitung kein Programm einstellen konnte. Bitte einen der beiden Schlüssel mit einem Überzug oder mit Nagellack markieren. Lichtschaltung auf eine Minute verlängern (absurde Vorstellung, man könnte durch die extrem kurze Leuchtdauer den Gewinn erhöhen!)
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
We had a large ( 55 sqm) apartment with a separate bedroom, kitchen and balcony. Very clean and modern, but in a nice old building <3
Stayed 2 nights in Aug 2020