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Polonia Hotel

Property class: 3

Photo gallery for Polonia Hotel

A tram on a curved track with buildings in the background.
A window view of a building with a sign reading "Galeria Krakowska".
A buffet with various food items including meats, cheeses, and salads.
A checkered floor, a reception desk, and a staircase leading to the upper floors of Hotel Polonia.
A bedroom with a bed, bench, desk, chair, and a large window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with a wooden headboard, two bedside lamps, a framed picture on the wall, and a bed with patterned pillows.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

A bedroom with a bed, a desk with a lamp, a chair, and a window with curtains.

Classic Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A neatly arranged bedroom with a bed, bedside lamps, a chair, a table with cups, and a TV mounted on the wall.

Classic Double Room

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

A hotel room with a bed, a bench, a sofa, a rug, and a window with curtains.

Premium Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bedroom with a large bed, a bedside table with a lamp, a chair, and a potted plant.

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

A dining room with a table set for four, surrounded by wooden chairs. There is a floral centerpiece on the table.

Luxury Apartment

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Kraków

Polonia Hotel puts you in the heart of Kraków, within steps of Royal Road and Florianska Street. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and limo/town car service. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Kraków City Centre hotel include Main Market Square and within 30 minutes you'll find Wawel Castle.

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 1 min walk - 0.1 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 12 min walk
  • Kraków (KRK-John Paul II - Balice) - 38 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Karmello Chocolatier - ‬4 min walk
  • ‪Kociarnia Kocia Kawiarnia - ‬3 min walk

About this property

Polonia Hotel

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Built in 1890
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Polonia Hotel offers 55 accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (PLN 70 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1890
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Cots (infant beds) are available for PLN 60.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 65 for children
  • Self-parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60.0 per day
  • Rollaway bed fee: PLN 150.0 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Frequently asked questions

What is the cancellation policy at Polonia Hotel?

Polonia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Polonia Hotel?

Yep, Polonia Hotel has a self car park for PLN 70 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Polonia Hotel serve breakfast?

Yep, our guests adore the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Polonia Hotel?

No, Polonia Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Polonia Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Polonia Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 324 reviews
Rating 8 - Good. 97 out of 324 reviews
Rating 6 - Okay. 28 out of 324 reviews
Rating 4 - Poor. 13 out of 324 reviews
Rating 2 - Terrible. 2 out of 324 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that gives traditional Polish vibes but is still modern and nicely done. Great location and great rooms.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel, good location; great breakfast with many options (full spread).
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Axel Gustavo Molina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, response, location and looking!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and would stay again!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Nick

Great location, good ambience
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Great clean rooms, friendly staff, plentiful breakfast, good diner. Very happy to stay there again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious, clean, well equipped and amazing condiment to old town and the train station.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location but a little noisy if you are a light sleeper.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a little wear. Staff was wonderful. Only issue, it’s right on tram line with a stop next to the hotel. A little noisy with open windows. Ask for an upper level room. Easy 10 minute walk to main train station so easy access to travel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zuzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room. Would stay there again.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Aleksander

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for old town and train and bus station.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! so close to Galleria and the main square!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre, walking distance to old Downtown and train station
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel , my mother in law enjoyed her 1-night stat
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, elegant, classy, very good breakfast, walking distance to the center of the city.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, beautiful room and great location!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

ALFREDO A M DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, cleaness, location, breakfast, propale!!!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

ALAN MICKEL

Liked: Amenities
Nice hotel close to all the tourist spot walking distance to the train station going to the airport is easy and convenient
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Old Town. Definitely will stay again while in Cracow.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in a building dating from early 20th century. I really enjoyed my stay.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Halvor

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean and friendly in an excellent location
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good value hotel

Pros: location and hotel restaurant are excellent Cons: noise from trams and cars, not for light sleepers
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great...very easy walk to Old Town. Breakfast is worth it!!
Stayed 2 nights in Jun 2025