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Polonia Hotel

3.0 star property

Photo gallery for Polonia Hotel

City view from property
Daily buffet breakfast (PLN 65 per person)
Premium Double Room
Lobby
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
The current price is NZ$172
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 245 reviews
The price is NZ$172
includes taxes & fees
19 Apr - 20 Apr
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About the area

Kraków

Polonia Hotel puts you in the heart of Kraków, within steps of Royal Road and Florianska Street. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and limo/town car service. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Kraków City Centre hotel include Main Market Square and within 30 minutes you'll find Wawel Castle.

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 1 min walk - 0.1 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 12 min walk
  • Kraków (KRK-John Paul II - Balice) - 38 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Chimney Cake Bakery - ‬1 min walk
  • ‪Szalone Widelce - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Karmello Chocolatier - ‬4 min walk

About this property

Polonia Hotel

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Built in 1890
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Polonia Hotel offers 55 accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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4.3 out of 5, Excellent, 298 reviews
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6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (PLN 70 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Cots (infant beds) are available for PLN 60 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 65 for children
  • Self-parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150.0 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Frequently asked questions

What is the cancellation policy at Polonia Hotel?

Polonia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Polonia Hotel?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Polonia Hotel on 6 Apr 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Polonia Hotel?

Yep, Polonia Hotel has a self car park for PLN 70 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Polonia Hotel serve breakfast?

Yep, our guests adore the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Polonia Hotel?

No, Polonia Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Polonia Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Polonia Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 301 reviews
Rating 8 - Good. 93 out of 301 reviews
Rating 6 - Okay. 24 out of 301 reviews
Rating 4 - Poor. 11 out of 301 reviews
Rating 2 - Terrible. 2 out of 301 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre, walking distance to old Downtown and train station
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious, clean, well equipped and amazing condiment to old town and the train station.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff were very friendly - with the upgrade to deluxe double room and even though tram noise was loud it didn’t really affect us. One star off as the one evening we planned to eat at the restaurant it was closed for a private function and breakfast was free but buffet layout was poor (long queue for single coffee machine and toaster). Would recommend hotel location also as it is between large mall and Old Town
Deluxe double
Stayed 3 nights in Nov 2025

10/10 Excellent

Liam, Newcastle Upon Tyne

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
I did find the noise from the trams passing by annoying at first, but soon tuned them out. Everything otherwise was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lori, Manchester

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Great location, good ambience
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient,Excellent breakfast.The only thing missing was fridge in the room
Stayed 7 nights in Sep 2025

6/10 Okay

Antoni

Travelled with partner
Liked: Staff & service
We liked the approximty to the tran station and Rynek We didn’t like that we only got one key to the room
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service
charming as it gets.
Stayed 3 nights in Sep 2025

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing…. Friendly , helpful and professional
Stayed 2 nights in Aug 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service

Great location.

Room was spacious, bed was comfortable but the pillows were way too soft and went flat immediately. Breakfast was fine, decent selection. Front facing rooms hear the trams and they can be loud. Great location for the old time, train station and large shopping mall, all easy walking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denis

Stayed 3 nights in May 2025

10/10 Excellent

Askold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even better the second time

This was our second stay at Hotel Polonia and it was even more wonderful than our previous visit two years ago. Service is courteous and polite. All of our questions were answered cheerfully and accurately. Location cannot be beat. If traveling by train, Krakow Główny station is a short walk. Public transportation is right outside the door to take you to the area of Schindler's factory, the botanic gardens and Jewish quarter. Old Town is a quick walk across the park. Breakfast is exceptional. Hot and cold foods, pastries etc. In my opinion, staying in a hotel that is over 100 years old, has the charm of times gone by speaks for itself. Our room was extra special it was noted and very much appreciated. When in Krakow, we will stay at Hotel Polonia again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good value hotel

Pros: location and hotel restaurant are excellent Cons: noise from trams and cars, not for light sleepers
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! so close to Galleria and the main square!
Stayed 1 night in Aug 2025

10/10 Excellent

Mathew

Stayed 1 night in Aug 2025

10/10 Excellent

Mrs N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel, fantastic staff and perfect location

I am blown away by this amazing hotel - the location, rooms, staff! I am surprised this is rated as a 3 star hotel - it has all the beautiful qualities of a superior hotel. We had to leave at 4 am and restaurants staff allowed us to pack our own breakfast to go and it meant the world. Not only that, they also offered juice and water as we were leaving (as part of our breakfast to go). I really appreciate your kindness and helpfulness and can’t wait to be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025