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Sunway Pyramid Hotel

4.0 star property
Hotel connected to the convention centre in Petaling Jaya with a restaurant

Photo gallery for Sunway Pyramid Hotel

View from room
In-room safe, desk, soundproofing, iron/ironing board
Reception
Buffet
Waterslide

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Place, Sunway Pyramid Convention Centre
    ‪1 min walk‬
  • Place, Sunway Pyramid Mall
    ‪7 min walk‬
  • Place, Sunway Lagoon Theme Park
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom, Park View

Deluxe Room, 1 Bedroom, Park View

Deluxe Room, 1 Bedroom, Park View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, 1 Bedroom, 2 Bathrooms

Family Suite, 1 Bedroom, 2 Bathrooms

Family Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Bidet
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Park View Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Park View Room

  • Sleeps 2

View all photos for Executive City View Room

In-room safe, desk, soundproofing, iron/ironing board

Executive City View Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Family Suite

In-room safe, desk, soundproofing, iron/ironing board

Family Suite

  • Sleeps 6

View all photos for Balcony Studio Room

In-room safe, desk, soundproofing, iron/ironing board

Balcony Studio Room

  • Sleeps 2

View all photos for Executive Club Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Club Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Club Room

  • Sleeps 2

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About the area

Petaling Jaya

You'll be connected to the convention centre at Sunway Pyramid Hotel, and within just a 10-minute stroll of Sunway Pyramid Mall and Sunway Pyramid Convention Centre. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Bandar Sunway hotel, attractions include 1 Utama and Bukit Jalil National Stadium.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 km
  • Pinnacle Sunway - 3 min walk - 0.3 km
  • Sunway Mentari Business Park - 3 min walk - 0.3 km
  • Sunway Pyramid Mall - 7 min walk - 0.6 km
  • Sunway Lagoon Theme Park - 9 min walk - 0.8 km

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪海底捞火鍋 (Hai Di Lao) - ‬4 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪ABC One Bistro - ‬1 min walk
  • ‪Restoran Nasi Kandar Shaaz - ‬1 min walk
  • ‪yeast - ‬1 min walk

About this property

Sunway Pyramid Hotel

Hotel connected to the convention centre in Petaling Jaya with a restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Sunway Pyramid Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4-star Petaling Jaya hotel is smoke free.

  • 564 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunway Pyramid Hotel offers 564 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Daily buffet breakfast (MYR 88.00 per person)
Sunway Lagoon Hotel (formerly Sunway Clio Hotel)
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 522 reviews
Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (61 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Pyramid Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 148.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 130.00 for adults and from MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

What is the cancellation policy at Sunway Pyramid Hotel?

Sunway Pyramid Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunway Pyramid Hotel?

Yep, Sunway Pyramid Hotel has a covered self car park with in/out privileges for MYR 15 per night. A self car park is also available, for a fee.

Does Sunway Pyramid Hotel serve breakfast?

Sure does, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sunway Pyramid Hotel?

No, but there's an airport shuttle that runs from 7:00 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at Sunway Pyramid Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sunway Pyramid Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunway Pyramid Hotel?

No, pets and service animals are not allowed.

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 360 out of 834 reviews
Rating 8 - Good. 335 out of 834 reviews
Rating 6 - Okay. 81 out of 834 reviews
Rating 4 - Poor. 36 out of 834 reviews
Rating 2 - Terrible. 22 out of 834 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ada, Irvine

Stayed 1 night in Oct 2025

10/10 Excellent

Thing-Hsiang

Liked: Cleanliness, amenities, property conditions & facilities
They accommodated my request for early check in and late check out without fuss.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kasey

Stayed 2 nights in Oct 2025

10/10 Excellent

Jared

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Siew chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops nearby
Stayed 1 night in Sep 2025

2/10 Terrible

Thea

Stayed 4 nights in Sep 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness
Not particularly convenient, can't easily access any facilities without going to the front desk.
Stayed 4 nights in Sep 2025

6/10 Okay

ALVIN

Business traveller
Disliked: Staff & service, property conditions & facilities

Not suitable for business

Don’t recommend for business trip. They don’t have proper desk for you to work on laptop
Stayed 2 nights in Aug 2025

2/10 Terrible

Saeed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hee Chian

Liked: Amenities, property conditions & facilities
All in all the it was a superb experience staying there
Stayed 1 night in Jun 2025

8/10 Good

Boon Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, located next to shopping mall and a lot of restaurant around. Expedia gold member have chocolate too. Friendly and helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Hee Chian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all the experience over there is still superb
Stayed 2 nights in May 2025

10/10 Excellent

Anand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to Sunway mall and attractions

Big clean room but lobby area can be very noisy. Gym and pool access is not straightforward and requires a fairly long walk to Sunway Lagoon hotel. Gym is rather small. Hotel is great for access to the shopping mall and eateries. Not for a quiet stay.
Stayed 2 nights in May 2025

10/10 Excellent

sooi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel and shows it's age
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at this hotel for many times. Malls have been redesigned since our last trip oct 24. Always enjoy staying in Sunway pyramid. Staffs attitude make one fill comfortable. It was good and now is better. Will be back again
Stayed 2 nights in Mar 2025

10/10 Excellent

PUEY KIAT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My to go to hotel whenever I am at KL for business trip. Fuss free , clean , great location with lots of choice for food and a good nights rest. Highly recommended. :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. The mall have everything from shopping to food
Stayed 3 nights in Mar 2025

10/10 Excellent

Joo How

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No writing desk in the room only a coffee table.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
assessible to the mall , plenty options for dining.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nicholas

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at a hotel in Sunway, and here's my take on the experience: The room was decent - clean, equipped with all the basic amenities, and comfortable enough for a good night's sleep. The location was a major highlight; the hotel is right next to Sunway Pyramid mall, making it incredibly convenient for shopping, dining, and entertainment. You could walk to the mall in minutes, which was a significant advantage if you're looking to explore without needing a car. However, the customer service was a letdown. The staff seemed unfriendly and not particularly helpful, which was disappointing. A warm and friendly service can really enhance the stay experience, and this was lacking here. Another downside was the parking fee. There's no complimentary parking; you have to pay for it, which can be quite inconvenient, especially if you're planning to stay for several days. Overall, if you're looking for a place to stay primarily for its location and aren't too bothered by less than stellar customer service, this hotel could work for you. However, the unfriendly staff and the additional cost of parking might be considerations depending on your preferences.
Stayed 2 nights in Feb 2025