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4.2 out of 5

"Loved our stay - for convenience and ease of getting around. Breakfast is free - if it is in your booking - otherwise 19RM. bathroom good - two exit ... " More

By a verified traveller on Mon 02 Nov 2015

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Hotel Description

Swiss Inn Chinatown Kuala Lumpur places you steps from Petaling Street and within a 20-minute stroll of Masjid India. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with satellite channels, and all 151 rooms feature free local calls, free bottled water, and safes. Room service, hair dryers, and free toiletries are also available.

The restaurant, Cafe Petaling, serves international cuisine and is open for breakfast, lunch, and dinner. Business amenities include a meeting room and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of a free shopping center shuttle.

Places within a 30-minute walk of this 3.5-star Golden Triangle hotel include Kuala Lumpur Tower and Changkat Bukit Bintang.

Superior Room (Windowless)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room with Window

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Deluxe Room with Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Oriental Room (New Rooms)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss Inn Chinatown Kuala Lumpur ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swiss Inn Chinatown Kuala Lumpur

Everyone (11) Couples (4) Family (2)
1 out of 5

never again

Pros: nothing
Cons: everything
Location: china town lol
bad location and no one to help you with the bags , very bad food, no windows and very tight rooms,

Posted by , from Australia on 18 Oct. 2016

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5 out of 5

Living above Chinatown!

Pros: The 6th floor lift took us straight down to Peteling Street and right into the middle of the market and Chinatown.
Cons: Not too much wrong with anything for the price!
Location: Bus station and airport shuttle bus was an easy walk - as was Little India and Central Market.
Loved our stay - for convenience and ease of getting around. Breakfast is free - if it is in your booking - otherwise 19RM. bathroom good - two exits to hotel so quite easy to get confused between the two.

Posted by on 2 Nov. 2015

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3 out of 5

just for the day

Pros: Close to Chinatown
Cons: more tea and coffee supplied and smoking room should have had an ashtray
Location: Chinatown at back door central maul close walk close to rail and bus terminals
Booked out of a more expensive hotel at 12 noon my flight didn't leave until 11 40 same night. Good room to store my luggage relax watch a little TV check out Chinatown and shower before my flight have stayed several times before but this was by far the best stay staff assisted with Bags to and from room checkout fast and trouble free. Rooms have been updated and new staff very helpful.

Posted by , from Australia on 3 Jun. 2015

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4 out of 5
Pros: The location in China Town, Petaling Street markets, bus station nearby and train stop is close
Location: Outstanding, Great location China Town
Value: Inexpensive; Service: Polite; Cleanliness: Lovely; Always good value and a great location

Posted by , from Australia - VIC - Regional VIC on 7 Oct. 2014

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5 out of 5
Location: Perfect
Facilities: Good; Value: Great deal; Service: Good, Friendly, Courteous; Cleanliness: Lovely;

Posted by , from Canada on 26 Sep. 2014

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4 out of 5
Pros: Great location.Hop on bus stops in front of the door
Cons: Had to ask for more toilet paper twice..no spare left
Location: Perfect
Facilities: Basic; Value: Great deal; Service: Friendly, Courteous; Cleanliness: Clean;

Posted by , from Australia - VIC - Melbourne on 1 Jul. 2013

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5 out of 5
Pros: Clean and stylish rooms
Cons: Nothing negative to say
Location: Perfect
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; central to shopping in Chinatown

Posted by , from Australia - QLD - Gold Coast on 5 Jun. 2013

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4 out of 5
Pros: Location
Location: Outstanding

Posted by , from Australia - QLD - Brisbane on 13 May 2013

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5 out of 5
Pros: Location
Location: Away from it all
Value: Fantastic; Cleanliness: Pristine;

Posted by , from Australia - NSW - Newcastle on 31 Oct. 2012

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4 out of 5
Pros: Walking distance to Berjaya Square
Cons: A bit run down, small rooms
Location: Close to everything
Value: Bargain; Service: Helpful, Polite; Cleanliness: Clean, Neat; One wing is older than the other, so worth asking to be transferred to a better room

Posted by , from Singapore on 27 Sep. 2012

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Property Features

There's a restaurant on site. WiFi is free in public spaces. A meeting room and limo/town car service are available. The business-friendly Swiss Inn Chinatown Kuala Lumpur also features multilingual staff, concierge services, and laundry facilities. This 3.5-star Kuala Lumpur hotel is smoke free.

  • 151 guestrooms or units
  • 7 levels
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kuala Lumpur Pasar Seni Station (0.4 km / 0.2 mi)
  • Metro station: Plaza Rakyat Station (0.6 km / 0.3 mi)
  • Property shuttles: Free shopping center shuttle

Room Amenities

Swiss Inn Chinatown Kuala Lumpur offers 151 accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Cafe Petaling - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 19 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Swiss Inn
  • Swiss Chinatown Kuala Lumpur
  • Swiss Inn Kuala Lumpur
  • Swiss Kuala Lumpur
  • Swiss Garden Hotel Kuala Lumpur
  • Swiss Garden Kuala Lumpur
  • Swiss-Inn Kuala Lumpur Chinatown Hotel
  • Swiss-Inn Chinatown Hotel
  • Swiss-Inn Kuala Lumpur Chinatown
  • Swiss-Inn Chinatown
  • Swiss Inn Kuala Lumpur Chinatown
  • Swiss Chinatown Kuala Lumpur
  • Swiss Inn Chinatown Kuala Lumpur Hotel
  • Swiss Inn Chinatown Kuala Lumpur Kuala Lumpur
  • Swiss Inn Chinatown Kuala Lumpur Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.