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Discovery Kartika Plaza Hotel

Photo gallery for Discovery Kartika Plaza Hotel

Aerial view
Aerial view
Front of property
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$161
includes taxes & fees
16 May - 17 May

Explore the area

View map
Jl Kartika Plaza, PO. Box 1012, South Kuta, Kuta, Bali, 80361
  • Place, Discovery Shopping Mall
    ‪3 min walk‬
  • Place, Lippo Mall
    ‪6 min walk‬
  • Place, Waterbom Bali
    ‪7 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Oceanfront

Grand Room, Oceanfront

Grand Room, Oceanfront

8.6 out of 10
Excellent
(14 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Discovery Suite

Discovery Suite

Discovery Suite

9.0 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

  • Resort view
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Beachfront

Room, Beachfront

Room, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Garden Access, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Garden Access, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed, Partial Sea View

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden Access, Twin Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Garden Access, Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Pool View

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

About the area

Kuta

A luxury stay in the heart of Kuta awaits you at Discovery Kartika Plaza Hotel. Within just a 10-minute stroll, you'll find popular attractions like Waterbom Bali and Kuta Beach. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with reflexology and mani/pedis. The restaurant, La Cucina, serves Italian cuisine and is open for lunch and dinner. Kul Kul Pool Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site gym, indoor tennis court and outdoor tennis court. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Kartika Plaza hotel include Beachwalk Shopping Center and Seminyak Square.

What's nearby

  • Discovery Shopping Mall - 3 min walk - 0.3 km
  • Lippo Mall - 6 min walk - 0.5 km
  • Waterbom Bali - 7 min walk - 0.7 km
  • Tuban Beach - 9 min walk - 0.8 km
  • Kuta Beach - 10 min walk - 0.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 11 min drive

Restaurants

  • ‪Queen's of India - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪pavos latin Lounge - ‬1 min walk
  • ‪Impala 60's Restaurant & Bar - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Discovery Kartika Plaza Hotel

Discovery Kartika Plaza Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Discovery Kartika Plaza Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuta hotel.

  • 318 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Discovery Kartika Plaza Hotel offers 318 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

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  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,011 reviews
The price is NZ$100
includes taxes & fees
23 May - 24 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: IDR 315,000 for adults and IDR 158,000 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kul Kul Pool Bar
  • La Cucina
  • Sunset Bar
  • Tepan Noodle
  • The Pond Cafe

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Discovery Kartika Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1092545.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 315000 for adults and from IDR 158000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1092545.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9120301361936

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Discovery Hotel Kartika Plaza
Discovery Kartika
Discovery Kartika Hotel
Discovery Kartika Plaza
Discovery Kartika Plaza Hotel
Discovery Kartika Plaza Hotel Kuta
Discovery Kartika Plaza Kuta
Hotel Kartika Plaza
Kartika Hotel
Kartika Plaza
Discovery Kartika Plaza Hotel Bali/Kuta

Frequently asked questions

What is the cancellation policy at Discovery Kartika Plaza Hotel?

Discovery Kartika Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Discovery Kartika Plaza Hotel?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Discovery Kartika Plaza Hotel on 16 May 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Discovery Kartika Plaza Hotel?

Onsite parking is limited.

Are there any beaches close to Discovery Kartika Plaza Hotel?

Yep, Discovery Kartika Plaza Hotel is a short 8-minute walk from Kuta Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Discovery Kartika Plaza Hotel?

Yep, there is an onsite spa at Discovery Kartika Plaza Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Discovery Kartika Plaza Hotel have a pool?

Yep, and guests love it! Discovery Kartika Plaza Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

Does Discovery Kartika Plaza Hotel have a waterslide?

No, there is no waterslide at Discovery Kartika Plaza Hotel, but Waterbom Bali is a short 4-minute walk away.

What luxury perks are available at Discovery Kartika Plaza Hotel?

Discovery Kartika Plaza Hotel features a full-service spa, an outdoor pool and 3 restaurants.

What makes Discovery Kartika Plaza Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Discovery Kartika Plaza Hotel.

Is Discovery Kartika Plaza Hotel family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Discovery Kartika Plaza Hotel is a hit with families.

Does Discovery Kartika Plaza Hotel serve breakfast?

Yeah, our travelers are hooked on the continental breakfast here! Served daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Discovery Kartika Plaza Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Discovery Kartika Plaza Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Discovery Kartika Plaza Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Discovery Kartika Plaza Hotel?

No, pets and service animals are not allowed.

Discovery Kartika Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with king bed The staff are amazing. The food from all restaurants were delicious.
Stayed 8 nights in May 2026

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Kartika plaza hotel
Stayed 6 nights in Apr 2026

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our 6 night stay. The staff were excellent and the rooms clean, the only reason I didn't rate the property as a 5 was that the decor in the room was getting tired and the room safe didn't lock. The location was excellent with a large shopping centre any a couple of hundred meters away. Also outside the resort there are so many eateries it was amazing, highly recommend the Bamboo. Would stay here again.
Stayed 6 nights in Mar 2026

10/10 Excellent

Kelli Renae

Liked: Cleanliness, amenities, property conditions & facilities
Lovely bathroom, room was very tidy. Staff amazing
Stayed 6 nights in Feb 2026

10/10 Excellent

Walide

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point! Highly recommended
Stayed 6 nights in Jan 2026

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were beautiful
Stayed 4 nights in Feb 2026

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness, staff & service
The rooms are in semi good condition. When we arrived, we had to call maintenance several times fox thetoiket seat that was cracked, phone line in
Stayed 3 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property for travellers of all ages. Great pool, comfortable rooms, fanastic staff and excellent location.
Stayed 3 nights in Jan 2026

8/10 Good

Scott, Kirkcaldy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Bathroom a little dated (if you care about these things) but did what it need to do and was spotless. Very comfortable huge bed. Easy access to the garden and pool. Staff were very smiley, friendly, warm and professional. Breakfast food was excellent. Didn’t eat attthe hotel although what we saw from others’ food looked and smelled really good. The beach was not great. The pool was quite deep. Overall, I’d be happy to go back again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and location, been here many time and will continue to come back. It’s just fantastic.
Stayed 7 nights in Jan 2026

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, always smiling and very helpful and attentive. The hotel is situated in lovely grounds, very well kept. Breakfast was excellent with great variety on offer, something for everyone.
Stayed 13 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
staff were amazing, lots of activites, ambiance was amazing
Stayed 3 nights in Jan 2026

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were great. Massage in the spa was top shelf. Really nice place to stay. Property is getting a bit tired in places and just a few things about the room that could be improved but only minor cosmetic things. The El Jardín restaurant was a revelation and we couldn’t understand why it wasn’t packed. Breakfast and cafe served some of the best coffees I’ve had in Bali. Enjoyed our 2 nights here
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are great, everything about the whole place is just awesome and the staff are amazing. We have stayed here a few times and love it every time!!
Stayed 9 nights in Dec 2025

10/10 Excellent

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in the Kuta area. The rooms are immaculate and the service is perfection. The pool is huge and pool chairs are plentiful and well spaced. There is a great pool bar. There are lots of activities to join and live music every night. The breakfast buffet is arguably on of the best in he world. So may options. Always fresh. Lovely atmosphere. The hotel is also in a fabulous location, not right in the busy end of Kuta, but a short stroll along the boardwalk if you want to go up into the madness. I highly recommend this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 2nd visit for us
Stayed 9 nights in Dec 2025

10/10 Excellent

Rhian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic
Stayed 9 nights in Dec 2025

2/10 Terrible

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Staff support at the breakfast was extremely bad and indifferent. We had breakfast on two days 1st January 2026 & 2nd January, 2026. We were on T. No.33. The lady was very rude & indifferent. There was absolutely no change in menu. Despite having requested because of health issues, did not serve fresh juice. Omelette was also completely lousy. Otherwise the hotel room was excellent. Food at the beach side restaurant was also very good. The other staff was also very good and warm. BREAKFAST JUST BAD.
Stayed 3 nights in Dec 2025

6/10 Okay

Preetika

Travelled with partner
Disliked: Amenities
Refrigerator did not work - was taken but never replaced. Staff is good but I did not enjoy the service very much.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jian, SANTA CLARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and super nice staff. The only suggestion I have is that on Travelocity’s description the hotel check in ends at midnight which isn’t true. I had to make international phone calls to confirm our arrival which was unnecessary.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice holiday feels. The pool was big and great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mahsus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great
Stayed 2 nights in Dec 2025