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Ramayana Suites & Resort

5.0 star property
Elegant beach resort and outdoor pool

Photo gallery for Ramayana Suites & Resort

Deluxe interconnecting Family Room
Couples dining
Exterior
Restaurant
One Bedroom Suite with Extrabed | Private kitchenette

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Jl. Bakung Sari, Kuta, Bali, 80361
  • Kuta Beach
    ‪7 min walk‬
  • Waterbom Bali
    ‪9 min walk‬
  • Beachwalk Shopping Center
    ‪14 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Suite

Premier Suite | Garden view

Premier Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Premier

Family Premier

Family Premier

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Resort Suites with Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Resort Suites with Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Executive Lounge
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Resort Suites with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Resort Suites with Garden View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Executive Lounge
Mini-fridge
LED TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Kitchenette
Fridge
  • 65 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for One Bedroom Suite with Extrabed

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite with Extrabed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Kitchenette
Fridge
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Lumbung Pool View Suite

Lumbung Pool View Suite

Lumbung Pool View Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Kitchenette
Fridge
LED TV
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe interconnecting Family Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe interconnecting Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LED TV
Separate bedroom
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Sita Presidential Suite

Sita Presidential Suite

Sita Presidential Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Kitchenette
Fridge
  • 95 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2-Bedroom Family Connecting Suites

2-Bedroom Family Connecting Suites

2-Bedroom Family Connecting Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Kitchenette
Fridge
LED TV
  • 100 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Kitchenette
Fridge
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Kuta

A luxury stay in Kuta awaits you at Ramayana Suites & Resort. Within just a 10-minute stroll, you'll find Kuta Art Market and Kuta Beach. Highlights at this beach resort include 6 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and Ayurvedic treatments. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. Business amenities include 2 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Downtown Kuta resort include Waterbom Bali and Discovery Shopping Mall.
View more Resorts in KutaOpens in a new window

What's nearby

  • Kuta Beach - 7 min walk - 0.7 km
  • Discovery Shopping Mall - 9 min walk - 0.8 km
  • Waterbom Bali - 9 min walk - 0.8 km
  • Beachwalk Shopping Center - 14 min walk - 1.2 km
  • Double Six Beach - 4 min drive - 3.4 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Kuta Square - ‬4 min walk
  • ‪Yoshinoya - ‬4 min walk
  • ‪Gabah Restaurant & Bar - ‬3 min walk
  • ‪Warung Chef Bagus - ‬1 min walk

About this property

Ramayana Suites & Resort

Elegant beach resort and outdoor pool
Ramayana Suites & Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a terrace, and multilingual staff are also featured at the luxury Ramayana Suites & Resort. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Kuta resort is smoke free.

  • 206 guestrooms or units
  • 5 levels
  • 6 dining venues
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ramayana Suites & Resort offers 206 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 8 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ramayana Suites & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 90
  • New Year's Eve (31 December) Gala Dinner per child: USD 45 (from 3 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ramayana Kuta
Ramayana Resort
Ramayana Resort Kuta
Ramayana Resort & Spa Bali/Kuta
Ramayana Resort And Spa
Ramayana Resort Spa

Frequently asked questions

What is the cancellation policy at Ramayana Suites & Resort?

Ramayana Suites & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ramayana Suites & Resort?

Onsite parking is limited.

Are there any beaches close to Ramayana Suites & Resort?

Yep, Ramayana Suites & Resort is a short 6-minute walk from Kuta Beach.

Is there a spa on site at Ramayana Suites & Resort?

Yep, there is an onsite spa at Ramayana Suites & Resort. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Ramayana Suites & Resort have a pool?

Ramayana Suites & Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Ramayana Suites & Resort have a waterslide?

No, there is no waterslide at Ramayana Suites & Resort, but Waterbom Bali is a short 9-minute walk away.

What luxury perks are available at Ramayana Suites & Resort?

Ramayana Suites & Resort features a full-service spa, an outdoor pool and free pool cabanas.

What makes Ramayana Suites & Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ramayana Suites & Resort.

Is Ramayana Suites & Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Ramayana Suites & Resort is a hit with families.

Does Ramayana Suites & Resort serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Ramayana Suites & Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ramayana Suites & Resort?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ramayana Suites & Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Ramayana Suites & Resort?

No, pets and service animals are not allowed.

Ramayana Suites & Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 1003 reviews
Rating 8 - Good. 416 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Justin John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

Dylan John

Travelled with family and small children
Didn’t like the renovations across from the room with a baby
Stayed 5 nights in Apr 2025

10/10 Excellent

Emily Dos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful shaded pool area that felt a world away from being in the heart of Kuta.
Stayed 10 nights in Apr 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed too early in the evening
Stayed 5 nights in Apr 2025

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Apr 2025

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay central to everything
Stayed 3 nights in Mar 2025

6/10 Okay

Karleena

Liked: Cleanliness, staff & service
Nice looking hotel with excellent buffet breakfast, however our room wasn't that great. The bed was very hard. Our mini fridge didn't work. And the shower tap was leaking mainly down the wall instead of out of the actual shower head.
Stayed 1 night in Mar 2025

10/10 Excellent

Billy-Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Well kept gardens. Very clean rooms and a fantastic buffet breakfast. Staff were very friendly and helpful. Bagus.
Stayed 1 night in Jan 2025

6/10 Okay

Dawna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location good for Kuta. Close to shops and restaurants. While located on a very busy street, it was surprising quite inside the complex and in the room. Staff were very attentive and helpful. Place was clean, but a bit dated.
Stayed 2 nights in Jan 2025

4/10 Poor

Jordan

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Everything was amazing until our last night of the stay. A RAT yes, a rat was running around our room at 3 am. We told the hotel staff they came up and basically said that there was no rat in our room. Would’ve appreciated more urgency and concern but there was none. They put a towel over the hole the rat was coming in and basically said it was fixed. When we left we told them that there is a rat in the room and they just said “sorry” probably with intent to reuse the room again for another guest.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very comfortable and quiet. It had lots of food options and the staff were very friendly.
Stayed 7 nights in Jan 2025

8/10 Good

Zenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very central to all shopping. The few we did not like was the lighting in rooms very poor, the hanging space in closet was too high. How a short person could reach it would be very difficult, not enough storage for clothes as I like to unpack my suitcase. My only other issue was breakfast. Unfortunately we found the egg station cook was very slow, people queued for long time and he did not seem to hurry. I also did not like how people smoked in restaurant. Apart from these issues it was an enjoyable stay.
Stayed 6 nights in Dec 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Importable stay, made wonderful by staff.

The resort is in need of some refurbishment, but overall it was a comfortable stay. Good location and amazingly good staff.
Stayed 6 nights in Dec 2024

8/10 Good

Norasilah M

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall was good. Apart from the spa place in the resort that miscommunicated with the front desk and giving us wrong appointment and refused to give any compensation. We ended up didn’t go to the spa ever.
Stayed 6 nights in Dec 2024

10/10 Excellent

MEEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

June

Stayed 7 nights in Nov 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Hardial

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here, looking forward to next year!
Stayed 6 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Janette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Rashelle Esther DE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing upgrade in room blew my mind when we arrived! Staff are wonderful. Breakfast was delicious & more than enough food to start your day.
Stayed 7 nights in Oct 2024

6/10 Okay

Vera

Liked: Staff & service
Liked the service people breakfasts is veru good, the pool is beautifull, the gardens as well, however my AC broke, the bathroom fam didnt work, the cold water faucet leaked water evry time it was used, there arent ANY towel bars. My first dimner was so salty i coukf not eat at all, the fuul bowl went back, they charged me! When i requested a teapot with hot water, they charged me, but not at breakfast !! There were chikdren screaming in the hallway late at night, people having loud conversstion late in the evening. The location is good for shoping andfrequenting restaurants. Traffic in the area is horrendous! One evening the taxi driver told me it would be better to walk to my hotel ss it will probably take over an hour to clear up, my hotel was 100m up the street, so yes nast, dusty noisy area!
Stayed 4 nights in Nov 2024