4/10 Poor
Debora
9 Oct 2025
Liked: Cleanliness
Disliked: Staff & service, room comfort
We stayed in four hotels in Japan and this was by far our least favorite and most expensive (but we loved Kyoto). Be aware that this is an unserviced hotel. So no one came in to clean up, they just put a bag of towels, etc on our door each day. After three days our trash cans were overflowing (pic). We asked the front desk for more water and they refused saying only one bottle per visit, no matter how many days. The room was on the second floor and had a view of nothing but another building (pic). There was a thin door in the wall (fire escape?) that allowed all of the noise from the b1 dining room to come in to the room (pic). They had no coffee or tea service in the lobby/dining, just instant packets in the room. In the morning, the hallway was strewn with trash, laundry, linens, etc.(pic) instead of using maid carts to service each room one at a time. We paid much less in Tokyo, Odawara and shizuoka and got MUCH more. Unless you are a business person looking for a place close to the train station for one night, don't bother... Stay somewhere on the JR line further from the station. You'll spend less and have a better stay.
Debora
Stayed 3 nights in Oct 2025