Cross Hotel Kyoto

3.5 star property
Riverfront hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Cross Hotel Kyoto

Exterior detail
[NON SMOKING] Japanese Suite
Reception
Bathroom sink
[NON SMOKING] Premium Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$219
17 June - 18 June

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Nijō Castle
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

[NON SMOKING] Standard Double Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

[NON SMOKING] Japanese Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 70 sq m
  • Sleeps 7
  • 2 Large Single Beds

[NON SMOKING] Standard King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Deluxe Corner Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds

[NON SMOKING] Deluxe Corner King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 47 sq m
  • Sleeps 6
  • 2 Single Beds

[NON SMOKING] Deluxe Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[NON SMOKING] Deluxe Twin Room Plus

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Superior Twin Room with Sofa bed

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed - single
Blackout curtains
Premium bedding
Separate bath and shower
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

[NON SMOKING] Standard Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Standard Queen Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Superior King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Nishiki Market - 7 min walk - 0.7 km
  • Shijo Street - 8 min walk - 0.7 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Nijō Castle - 4 min drive - 2.6 km
  • Kyoto University - 4 min drive - 3.3 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 17 Jun 2025 start from NZ$219.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1237 out of 1507 reviews
Rating 8 - Good. 218 out of 1507 reviews
Rating 6 - Okay. 38 out of 1507 reviews
Rating 4 - Poor. 6 out of 1507 reviews
Rating 2 - Terrible. 8 out of 1507 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for sightseeing.
Stayed 2 nights in Mar 2025

10/10 Excellent

kee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping complex and walking to Gion in the evening. Nearby subway station takes us to most tourist sites
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Cross Hotel. Super convenient in location, spacious, and clean! Walking distance to everything! Located on a very cute street and the river is a block away!!! Book now, you won’t regret it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here, as great as ever!
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly an Outstanding Hotel

I was so happy with my stay here. I did not know what to expect. What a stylish, but still comfortable and welcoming hotel this is. I can not recommend this place enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome and easy check in process. Very helpful staff our entire stay. Room was quite spacious for Japan. We were extremely comfortable. Breakfast buffet was plentiful (they open at 7am though so if you have an early day tour the opening time could be a bit late for you.) Location was perfect for walking to sights and metro. Overall we had an excellent stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maddison

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing, affordable and fantastic location. Made even better with breakfast included
Stayed 4 nights in Mar 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and can walk to everything! We could get to Gion in 20 minutes and it’s right next to downtown shopping and restaurants. Close to trains too for transportation further away. Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall great location, super convenient to shopping restaurants and the train
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star rating

Beautiful property, great location and staff were so friendly and helpful! Nice layout of rooms and bathroom! Would’ve loved to stay longer!
Stayed 1 night in Jan 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the location and the lobby.the only downside was the lack of a bar for an evening glass of wine. The breakfast option did not work for us but there were a couple of local options which we enjoyed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, staff friendly and helpful. Great rooms, Gion walking distance and Nishiki market so close.
Stayed 2 nights in Mar 2025

8/10 Good

Nadav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica, West Orange

Liked: Cleanliness, amenities
All
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - clean, great room size, quiet, conveniently located. Would absolutely stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Edla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big suite , close to main street with many good restaurants around. High recommendation We will be back
Stayed 2 nights in Mar 2025

6/10 Okay

Raul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing location!
Stayed 2 nights in Mar 2025

10/10 Excellent

CRYSTAL

Stayed 3 nights in Mar 2025

10/10 Excellent

JAEHYEOK

Stayed 3 nights in Mar 2025

10/10 Excellent

Callisto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025