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Cross Hotel Kyoto

3.5 star property
Riverside hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Cross Hotel Kyoto

Exterior detail
Breakfast and lunch served, Mediterranean cuisine
Front of property – evening/night
[NON SMOKING] Premium Suite
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$432
5 Nov - 6 Nov

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Shijo Street
    ‪8 min walk‬
  • Place, Kiyomizu Temple
    ‪3 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Sofa bed
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Shijo Street - 8 min walk - 0.7 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Nijō Castle - 4 min drive - 2.6 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪イルキャンティ 京都三条河原町店 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverside hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

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THE BLOSSOM KYOTO
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  • Restaurant
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 5 Nov 2025 start from NZ$432.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1503 out of 1799 reviews
Rating 8 - Good. 230 out of 1799 reviews
Rating 6 - Okay. 44 out of 1799 reviews
Rating 4 - Poor. 9 out of 1799 reviews
Rating 2 - Terrible. 13 out of 1799 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel and location

Fabulous hotel with amazing staff in a super location
Stayed 4 nights in Jul 2025

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, I love the canal view and walking the tiny streets while being close to the shopping streets and large department stores. Surrounded by restaurants and bars. No laundry machines on premises but just around the corner on the second floor of a net cafe is a laundromat (can get crowded, I think your best bet is going during the day instead of late night).
View from 5th floor.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel! Everything was exceptionally clean, stylish, and eco-friendly, with a thoughtful attention to detail throughout. The staff were very friendly and welcoming, making us feel right at home from the moment we arrived. The buffet breakfast was a highlight—plenty of delicious Japanese and Western options to choose from, all fresh and beautifully presented. We also really appreciated the complimentary coffee in the lobby until midnight, a nice touch for evening relaxation. Another great feature was the variety of free amenities provided—razor, toothbrush, toothpaste, body sponge, hairbrush, even cotton swabs—everything you might need, without having to ask. The location couldn't be more convenient: just steps from shopping areas, great restaurants, scenic walks, and very close to bus, train, and metro stations, making it super easy to get around. Honestly, I wish there were more hotels like this outside of Japan. We’ll definitely be recommending it to friends and plan to stay with the Cross Hotel chain again on our next visit to Japan!
Stayed 4 nights in Jul 2025

10/10 Excellent

Cristina Miyuki Gyotoku

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would definitely go again.
Stayed 1 night in Jul 2025

10/10 Excellent

catriona, coventry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, close to train station & shopping

Bed is comfortable and clean. I like the bathroom/shower room and toilet room are separated. Free WiFi works great. Only thing is I wish we could have more tv channels that are in English. There was only one channel (new channel) and it repeats every 30 mins or so.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leilani

Stayed 6 nights in Jul 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel.

Great hotel with excellent location to everything beautiful Kyoto has to offer. Spacious rooms, friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Prashantkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and walkable to main attractions
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stunning corner room with amazing views looking out two oversized windows. Very elegant, large, and contemporary space. Breakfast buffet was unbeatable. Staff super kind and helpful. 5-star all the way!!
Comfy beds
Great location and views!
View from our corner room
Uji town
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, close to lots of shopping and dining options at all price points. We loved the gyoza restaurant across the street! The nearby river is a lovely spot to walk along or to take a break. The room was the largest we had of our two week trip and was very modern and clean. There were always many staff available and they were helpful and efficient. Overall this hotel appeared to be well managed and is an attractive hotel in a great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel – Best Stay in Japan!

This was by far the best hotel we stayed at during our entire trip in Japan, and we stayed in quite a few throughout the country. The breakfast was incredible, easily the best of our trip. The hotel itself is beautiful, with a great atmosphere and a fantastic location, within walking distance to lots of shops and restaurants. The staff was outstanding, kind, helpful, and professional. Our room was spacious, spotless, and incredibly comfortable, with a large, spa-like bathroom that felt luxurious. I would highly recommend this hotel to anyone visiting Japan. It truly exceeded our expectations in every way.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in a Great Location

I travelled with my family to Kyoto and we really enjoyed our stay at the Kyoto Cross Hotel. Staff was very friendly and the room was amazing. Plenty of room for my family of four in the the Family Suite. If we ever come to Kyoto again, we would definitely stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location for Kyoto dining.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect hotel. Staff were very helpful. Location just steps from main shopping area. Conveniently located just yards from train. Nearby Laundromat just around corner. Included buffet breakfast was top notch. Rooms were modern with Japanese style, very clean, like new.
View from room 303
Stayed 3 nights in Jul 2025

10/10 Excellent

Wenchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Beautiful stay- right in the center of Kyoto! Very pleasant stay! Great breakfast too!
Stayed 3 nights in Jul 2025

10/10 Excellent

Radge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will go back in this hotel for sure! Excellent 👌
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

The service and attention from the staff is kind and attentive.
Stayed 8 nights in Jul 2025

10/10 Excellent

Ravi, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to subway , dining and shopping.
Stayed 5 nights in Jul 2025