Cross Hotel Kyoto

3.5 star property
Riverfront hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Cross Hotel Kyoto

Exterior detail
[NON SMOKING] Premium Suite
Front of property - evening/night
Lobby lounge
Breakfast and lunch served, Mediterranean cuisine

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$175
17 Aug - 18 Aug

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Shijo Street
    ‪8 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 70 sq m
  • Sleeps 7
  • 2 Large Single Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 47 sq m
  • Sleeps 6
  • 2 Single Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Sofa bed
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Shijo Street - 8 min walk - 0.7 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Nijō Castle - 4 min drive - 2.6 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 17 Aug 2025 start from NZ$174.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1325 out of 1607 reviews
Rating 8 - Good. 225 out of 1607 reviews
Rating 6 - Okay. 40 out of 1607 reviews
Rating 4 - Poor. 7 out of 1607 reviews
Rating 2 - Terrible. 10 out of 1607 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cross Hotel Kyoto - perfect choice

Outstanding location, outstanding service, will absolutely stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the big bathroom and big walkway, our room is big as well. Very near to shopping, trains and restaurants. I would highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Location was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Apr 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bee-Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, and our room is cleaned. We have breakfast included but were disappointed with it. Almost all the foods were the same everyday. For instance, they served overcooked sunny side up eggs, and mentaiko tamago everyday. I love to eat Japanese style breakfast, but the tsukemono served never change for the seven nights we stayed there. The WiFi is super slow when where were to many guests. I was not able to connect to the WiFi on mornings when there were too many guests at the lobby. Overall the hotel is nice to stay but not the breakfast.
Stayed 7 nights in Apr 2025

10/10 Excellent

CAROLYN MAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to a lot of sights and close to 2 train stations for easy access to other areas; 1 min walk to the riverside. Lots of restaurants and basic shopping needs in the area. Rooms were new, clean and spacious, and the complimentary coffee bar was great. At times a little noisy at night when louder / rowdy people walk by, but overall an excellent experience. Would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location

Room size was excellent -separate toilet and large bathroom with shower wet room.Large TV (didnt use much) Location is excellent. Short walk to either main shopping/food area or riverside. I found it easier to use Sanjo station as nearest underground-just short walk over the bridge. Riverside is well used by locals and great place to relax. Hotel staff were great and v helpful. Check in was quick.
Stayed 3 nights in Apr 2025

8/10 Good

Doug

Travelled with partner
Liked: Amenities
Very nice, clean hotel in a great location. Only negative is the rooms are on the small side
Stayed 7 nights in Apr 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, wonderful hotel

It was an amazing location and an excellent hotel. We had a wonderful trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Saher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the service
Stayed 4 nights in Apr 2025

10/10 Excellent

Myoungju

Stayed 2 nights in Apr 2025

6/10 Okay

Adil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Virginia

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and location, large rooms and bathroom. Only odd aspect is no dinner or bar service ( even though a beautiful bar in the dining room). Need thicker towels too, but glad we stayed.
Stayed 4 nights in Apr 2025

6/10 Okay

mohammad

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Annie

Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size. Extremely clean. Great location and good value for money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Skip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Incredible location in a historic building. Breakfast amazing combo of western and Japanese options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorelie

Stayed 2 nights in Apr 2025

10/10 Excellent

Dori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cherry blossom viewing. Breakfast buffet had a nice selection and plenty of seating. Staff was very helpful. Housekeeping service very good. We shipped our luggage from Kyoto to Tokyo and the front desk staff took care of everything for us. Staff was always available to help with directions or ordering a taxi for us.
Stayed 4 nights in Mar 2025

8/10 Good

CHRISTOPHER

Stayed 5 nights in Apr 2025

10/10 Excellent

Nadja, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The bed was very comfortable and the bathroom was spotless and very well equipped. The nigiri restaurant across the street is amazing. Breakfast at the hotel offered a nice variety and was delicious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025