Cross Hotel Kyoto

3.5 star property
Riverfront hotel with 24-hour front desk and coffee shop/cafe
VIP Access

Photo gallery for Cross Hotel Kyoto

Exterior detail
Lobby lounge
Breakfast and lunch served, Mediterranean cuisine
Front of property – evening/night
[NON SMOKING] Premium Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$363
16 Sept - 17 Sept

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Shijo Street
    ‪8 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Sofa bed
Separate bedroom
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Shijo Street - 8 min walk - 0.7 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Nijō Castle - 4 min drive - 2.6 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪磯丸水産 三条河原町店 - ‬2 min walk
  • ‪焼肉処竜宝 - ‬2 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 16 Sept 2025 start from NZ$362.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1411 out of 1704 reviews
Rating 8 - Good. 232 out of 1704 reviews
Rating 6 - Okay. 42 out of 1704 reviews
Rating 4 - Poor. 9 out of 1704 reviews
Rating 2 - Terrible. 10 out of 1704 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

DONNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe, modern, close to amenities & train station. Breakfast buffet great, staff put their guests at the center of everything they do. Highly recommended.
Stayed 3 nights in Jun 2025

8/10 Good

Annapurna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to every place a tourist needs
Stayed 1 night in Jun 2025

8/10 Good

Ricardo Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom. Quartos pequenos. Banheiros ótimos. Barulho de carros da rua principal(podem melhorar o isolamento). Travesseiros razoáveis. Muito bem localizado.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Stayed 5 nights in Jun 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay at the Cross in Kyoto. Location and super friendly staff are tops. Wonderful concierge staff helped booked hard to get dining reservation. Only regret was booking a standard room which might put you a room without a window (Floors 2-4 facing south). Opt for Superior or Delux rooms which face Ryoma-Dori or Nishi-Kayamahichi-Dori
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa, Bel Air

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Kyoto!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were polite and always eager to help, the bed was comfortable, the room was clean, and the bathtub was amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with good space Close to the Subway. Good location. No complaints
Stayed 6 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal location and clean hotel. My only (minor) criticism would be the lack of variability in the breakfast buffet, but overall - I will DEFINITELY stay here again!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of downtown kyoto, can walk just to about any store or restaurant, or don quijote down the street
Stayed 11 nights in Jun 2025

10/10 Excellent

Crys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect!! Beautiful, clean, great location!!
Stayed 2 nights in Jun 2025

8/10 Good

Maung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good one in Kyoto and will stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Lysle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffry, CORNELIUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel and great staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dormy inn is in a great location , close to shops, restaurants, transport.Staff were friendly and very helpful . I’d definitely stay there again .
Stayed 4 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East of the hotel are a lot of great dining options and bars
Stayed 3 nights in Jun 2025

10/10 Excellent

Fanta

Stayed 4 nights in Jun 2025

10/10 Excellent

vishrov

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great service and good rooms. Cross hotel is a tick for me.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location. Highly recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice size room. Great location. Coffee in lobby. Good variety at the breakfast buffet. Daily housekeeping if needed.
Stayed 5 nights in May 2025

10/10 Excellent

Soojin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast! Nice rooms!
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

JoAnna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 3 nights in May 2025