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Ace Hotel Kyoto

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A spacious lobby with a wooden staircase, seating area, and a large wall-mounted artwork.
Creator video
A spacious lobby with a variety of seating options, including sofas, chairs, and a central coffee table. There is a large plant display on the upper level, and the area is well-lit with natural and artificial lighting.
A restaurant with wooden tables and chairs, large potted plants, and hanging light fixtures.
An outdoor seating area with wooden tables and chairs, surrounded by large windows and a wooden ceiling structure.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$466
13 Sept - 14 Sept

Explore the area

View map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Place, Kawaramachi Street
    ‪10 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Place, Nijō Castle
    ‪11 min walk‬

Room options

View all photos for Standard Twin Room, Non-smoking Standard Twin

A hotel room with two beds, a guitar, a window with curtains, and a blue wall with white abstract art.

Standard Twin Room, Non-smoking Standard Twin

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Suite room, City view, Non-smoking (Loft Suite)

A modern living room with a sofa, a chair, a table, a lamp, and a TV.

Suite Suite room, City view, Non-smoking (Loft Suite)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Suite room, City view, Non-smoking (Ace Suite)

A modern hotel room with a sofa, chairs, a desk, a bed, a TV, and artwork on the walls.

Suite Suite room, City view, Non-smoking (Ace Suite)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A hotel room with a bed, two wall-mounted lamps, a blue wall hanging, and a power outlet.

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(62 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A hotel room with a bed, two wall-mounted lamps, a blue wall hanging, and a power outlet.

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A hotel room with a bed, a desk, a chair, a television, and curtains.

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A hotel room with a double bed, two bedside tables, a wall-mounted artwork, and a window with curtains.

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A hotel room with two beds, a window with a view of greenery, a red poster on the wall, and a blue wall decoration.

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A compact hotel room with a wooden desk, a chair, a sofa, and a small table with a tray.

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(15 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

A modern living room with a wooden dining table, yellow sofa, and tatami mats.

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

A modern hotel room with a yellow sofa, a wooden dining table, a bed with a blue and white checkered headboard, and a television on the wall.

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A modern living room with a yellow sofa, a wooden chair, a small round table, and a desk with a computer.

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Sleeps: 2 ADT & 2 CHD under 12yrs)

A hotel room with two beds, each with white pillows and brown bedding. There are two wall-mounted lamps on either side of the beds.

Superior Twin Room, Non Smoking (Sleeps: 2 ADT & 2 CHD under 12yrs)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the area

Kyoto

Ace Hotel Kyoto puts you in the heart of Kyoto, connected to a shopping centre and within a 20-minute stroll of Kyoto International Manga Museum and Nishiki Market. Highlights at this luxury hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .PIOPIKO serves Mexican cuisine. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 4-property class Downtown Kyoto hotel include Kawaramachi Street and Nijō Castle.

What's nearby

  • Kyoto International Manga Museum - 3 min walk - 0.3 km
  • Kawaramachi Street - 10 min walk - 0.9 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Nijō Castle - 11 min walk - 1.0 km
  • Pontocho Alley - 13 min walk - 1.1 km

Getting around

  • Karasuma Oike Station - 1 min walk
  • Karasuma Station - 9 min walk
  • Osaka (ITM-Itami) - 55 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪汁なし担担麺＆麻婆豆腐ラアノウミ烏丸御池店 - ‬3 min walk
  • ‪カマル - ‬3 min walk
  • ‪御池酔心本店 - ‬2 min walk
  • ‪GYOZA OHSHO 烏丸御池店 - ‬3 min walk

About this property

Ace Hotel Kyoto

Ace Hotel Kyoto offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Ace Hotel Kyoto.

This 4-star Kyoto hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Ace Hotel Kyoto offers 213 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.

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Exterior detail
Cross Hotel Kyoto
Downtown Kyoto
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 2,403 reviews
The price is NZ$250
13 Sept - 14 Sept
Cross Hotel Kyoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 4800 for children
  • Pet fee: JPY 11000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Ace Hotel Kyoto?

Ace Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel Kyoto?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at Ace Hotel Kyoto on 13 Sept 2026 start from NZ$466, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ace Hotel Kyoto a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ace Hotel Kyoto.

Is Ace Hotel Kyoto family-friendly?

You bet! With amenities such as free bike rentals, as well as baby baths in the guestrooms, it's no surprise that Ace Hotel Kyoto is a hit with families.

Are there hot tubs in the rooms at Ace Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Ace Hotel Kyoto serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Ace Hotel Kyoto?

No, Ace Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel Kyoto?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ace Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ace Hotel Kyoto?

Dogs are welcome at Ace Hotel Kyoto, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Ace Hotel Kyoto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 883 out of 1001 reviews
Rating 8 - Good. 74 out of 1001 reviews
Rating 6 - Okay. 26 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff, we will stay here again upon our return.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Renana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and comfortable, Ace Hotel was a great choice for us.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and restaurants
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Beautiful property, excellent staff and great amenities. Our favourite hotel we stayed at in Japan
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to food and shopping places. Staff was vey helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was very helpful. Nice location. We had a great time there.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with daily servicing and very convenient location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Breakfasts were very good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Fantastic hotel!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This funky, hip hotel filled with art, thoughtful seating clusters, busy lobby used by many locals is a perfect place to stay and explore Kyoto …… it is worth the spend
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Excellent location, very hip property with good food and drink options in and around the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Loved this hotel. Great location, really comfortable rooms and enjoyed grabbing a coffee and pastry at the Stumptown coffee onsite
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean for a family of three. Its location was also convenient for what we wanted to do while in Kyoto.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, friendly and stunning!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location nice vibe
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and building. Delicious restaurant. Very friendly staff. Very helpful in organizing taxis or other things in the area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaning and modern. Enjoyed my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. I travel frequently for both work and vacation and I’ve rarely met a more upbeat and friendly staff. Everything from room to food to help exceeded expectations. Strongly recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Ace Kyoto - this was our second time and will continue to book when we visit Kyoto. Love the location- walking distance to a lot of things but still in a super quiet somewhat hidden / residential area. Staff is always super friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room size!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Excellent accommodations and location!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

farid becerra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place !
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and excellent service.
Stayed 3 nights in Mar 2026