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4.0 out of 5

"Very small room in the double bed room we stay. No shower cap available. Close to center of shopping precinct so very good location. " More

By a verified traveller on Sun 27 Nov 2022

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Hotel Description

Hotel M's Est Shijo - Karasuma places you in the center of Kyoto, steps from Shijo Street and within a short 5-minute stroll of Nishiki Market. Highlights at this hotel include free in-room WiFi.

This hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities and a microwave in a common area.

Within a 15-minute walk of this 3-star Central Kyoto hotel, attractions include Kawaramachi Street and Pontocho Alley.

Single Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Semi Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Universal Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel M's Est Shijo - Karasuma ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel M's Est Shijo - Karasuma

Family (1)
4 out of 5
Very small room in the double bed room we stay. No shower cap available. Close to center of shopping precinct so very good location.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by Hotel M's Est Shijo Karasuma

Thank you very much for staying at Hotel M's Est Shijo Karasuma. We are very sorry for the inconvenience, as we were not satisfied with the size of the room.The room you stayed in this time was [room size: 12 m2].I think it was a little too small for two people to use together with their luggage.We also have a larger room for two people.I would appreciate it if you could consider it the next time you visit the museum.All the staff will work hard to make you feel comfortable.Please use it the next time you come to Kyoto. We look forward to serving you again.Hotel M's Est Shijo Karasumafront desk

Property Features

Hotel M's Est Shijo - Karasuma offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. Hotel M's Est Shijo - Karasuma also features laundry facilities, express check-out, and an elevator.

  • 1 building
  • 105 guestrooms or units
  • 10 levels
  • Built in 2017
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Shijo Station (0.2 km / 0.1 mi)
  • Metro station: Gojo Station (0.8 km / 0.5 mi)

Room Amenities

Hotel M's Est Shijo - Karasuma offers 105 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, and Merpay. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Mobile payments
  • Alipay
  • Merpay
  • PayPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel M's Est
  • M's Est Shijo-Karasuma
  • M's Est Shijo Karasuma Kyoto
  • Hotel M's Est Shijo Karasuma
  • Hotel M's Est Shijo - Karasuma Hotel
  • Hotel M's Est Shijo - Karasuma Kyoto
  • Hotel M's Est Shijo - Karasuma Hotel Kyoto

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.