See all properties
Save

THE GENERAL KYOTO Shijyo Shinmachi

Property class: 3

Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

A hotel room with two beds, a desk with a remote control, and a window with a view.
A reception area with a curved reception desk, a bamboo screen, and a tiled floor.
A corridor with a bamboo screen, wooden tables, and chairs, leading to a seating area.
A modern cafe interior with wooden tables and chairs, a decorative wooden partition, and a view of the outside through large windows.
A building entrance with a white banner reading "THE GENERAL KYOTO" and a sign indicating "THE GENERAL KYOTO" on the wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
The current price is NZ$219
10 Dec - 11 Dec

Explore the area

View map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪53 min drive‬

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

A hotel room with two beds, a small table, and a sofa.

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a nightstand, a lamp, a desk, and a chair.

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

You may also like

Ad
A modern hotel entrance with a dark facade, large windows, and a visible reception area.

Oakwood Hotel Oike Kyoto

Downtown Kyoto
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,146 reviews
The price is NZ$100
13 Dec - 14 Dec
Oakwood Hotel Oike Kyoto

About the area

Kyoto

THE GENERAL KYOTO Shijyo Shinmachi puts you in the heart of Kyoto, within just a 10-minute stroll of popular attractions like Shijo Street and Nishiki Market. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a water dispenser. Additionally, you'll find laundry facilities and a lift. Each morning full breakfast is served between 7:00 AM and 11:00 AM. .Within a 20-minute walk of this 3-property class Downtown Kyoto hotel, attractions include Kawaramachi Street and Nijō Castle.

What's nearby

  • Shijo Street - 2 min walk - 0.2 km
  • Nishiki Market - 7 min walk - 0.6 km
  • Kyoto Shinkyogoku Shopping Street - 11 min walk - 1.0 km
  • Kawaramachi Street - 14 min walk - 1.2 km
  • Pontocho Alley - 15 min walk - 1.3 km

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 9 min walk
  • Osaka (ITM-Itami) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪京都四条くをん - ‬1 min walk
  • ‪立ち飲み やみー - ‬2 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

THE GENERAL KYOTO Shijyo Shinmachi offers its guests laundry facilities, room service (during limited hours), and a lift. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Water dispenser
THE GENERAL KYOTO Shijyo Shinmachi offers 32 air-conditioned accommodations with complimentary slippers and designer toiletries. Beds feature down duvets. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A modern interior with glass walls, a seating area with cushions, and a small garden path.
LOISIR HOTEL CLASSIC GARDEN KYOTO SANJO
Downtown Kyoto
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 992 reviews
The price is NZ$111
13 Dec - 14 Dec
LOISIR HOTEL CLASSIC GARDEN KYOTO SANJO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 3500.0 per day.
  • Cots (infant beds) are available for JPY 2200 per night.

Payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2500 for adults and from JPY 2500 for children
  • Crib (infant bed) fee: JPY 2200 per night
  • Rollaway bed fee: JPY 3500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

Does THE GENERAL KYOTO Shijyo Shinmachi serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on 13 Dec 2026 start from NZ$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at THE GENERAL KYOTO Shijyo Shinmachi?

No, THE GENERAL KYOTO Shijyo Shinmachi does not offer an airport shuttle service.

What time are check-in & check-out at THE GENERAL KYOTO Shijyo Shinmachi?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE GENERAL KYOTO Shijyo Shinmachi?

No, pets are not allowed.

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 155 out of 185 reviews
Rating 8 - Good. 27 out of 185 reviews
Rating 6 - Okay. 1 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 0 out of 185 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the place
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both bed room and bath room were clean and very convenient to use. The breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Clean rooms and good breakfast. The location was within walking distance from most of what we wanted to see. I’ll come back here for my next visit.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location and excellent breakfast. We liked to use the lounge in the evening where free drinks are available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, service, and extra nice to have a lounge area with refreshments.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean and the location is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could be relaxed at lounge . We can enjoy board game eating free snacks.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at The General and second time great experience. The hotel location is superb - central so you can explore everything on foot, but also slightly off main tourist roads. The hotel itself is a very cosy boutique hotel that takes great care of all the details and great experience. Also, we really enjoyed their food recommendation map. Would love to come back one day!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in an awesome area. We were able to access so many places via a 20 minute walk in different directions. Close enough to the action, but tucked away from the high traffic areas. We’ll stay there again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst it’s slightly out of town centre, it is within walking distance of a number of attractions, and close to the subway. We used the subway a lot, and got the direct Hankyu line to Osaka an couple of times. Enjoyed the breakfast, and the complementary food etc in the lounge. I cam highly recommend it
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Beautiful rooms at a great price. We loved the lounge, where drinks and snacks are served all day. So nice to relax there after a long day. The only thing we didn’t love was that although the windows were large and let in light, the views are blocked. Other than that, we love this place.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is great with free snacks and drinks and games. The breakfast was also quite good. The staff was nice as well. Our room didn't have a view, but was spacious with a nice bathroom. It's a ten minute drive from the train station, lots of good restaurants close by.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well maintained, attentive staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff. Excellent breakfast.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great room
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
So comfort and good services
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025