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THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
Hotel with a 24-hour front desk, 2-minute walk to Shijo Street

Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

Exterior
Reception
Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)
Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$139
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down duvets, cots/infant beds, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down duvets, cots/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down duvets, cots/infant beds, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down duvets, cots/infant beds, free WiFi, bed sheets

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kyoto

THE GENERAL KYOTO Shijyo Shinmachi puts you in the heart of Kyoto, within just a 10-minute stroll of popular attractions like Shijo Street and Nishiki Market. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a water dispenser. Additionally, you'll find laundry facilities and a lift. Each morning full breakfast is served between 7:00 AM and 11:00 AM. .Within a 20-minute walk of this 3-property class Downtown Kyoto hotel, attractions include Kawaramachi Street and Pontocho Alley.

What's nearby

  • Shijo Street - 2 min walk - 0.2 km
  • Nishiki Market - 7 min walk - 0.6 km
  • Kawaramachi Street - 14 min walk - 1.2 km
  • Nijō Castle - 15 min walk - 1.3 km
  • Pontocho Alley - 15 min walk - 1.3 km

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 11 min walk
  • Osaka (ITM-Itami) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪焼きとん サカマル酒房 - ‬3 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪INDIA GATE - ‬1 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

Hotel with a 24-hour front desk, 2-minute walk to Shijo Street
THE GENERAL KYOTO Shijyo Shinmachi offers its guests laundry facilities, room service (during limited hours), and a lift. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Water dispenser
THE GENERAL KYOTO Shijyo Shinmachi offers 32 air-conditioned accommodations with complimentary slippers and designer toiletries. Beds feature down duvets. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Exterior detail
Cross Hotel Kyoto
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,851 reviews
The price is NZ$250
8 Dec - 9 Dec
Cross Hotel Kyoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 3500.0 per day.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels fee: JPY 0 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

Is THE GENERAL KYOTO Shijyo Shinmachi family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that THE GENERAL KYOTO Shijyo Shinmachi is a hit with families.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of 26 Nov 2025, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on 16 Dec 2025 start from NZ$139.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does THE GENERAL KYOTO Shijyo Shinmachi serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at THE GENERAL KYOTO Shijyo Shinmachi?

No, THE GENERAL KYOTO Shijyo Shinmachi does not offer an airport shuttle service.

What time are check-in & check-out at THE GENERAL KYOTO Shijyo Shinmachi?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE GENERAL KYOTO Shijyo Shinmachi?

No, pets are not allowed.

Reviews

THE GENERAL KYOTO Shijyo Shinmachi Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 109 out of 124 reviews
Rating 8 - Good. 14 out of 124 reviews
Rating 6 - Okay. 0 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 0 out of 124 reviews

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone.
Stayed 2 nights in Jul 2025

8/10 Good

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Very clean. Nice bathrooms. I LOVED the fact that there was onsite coin laundry. They also had a nice afternoon lounge with some drinks and snacks. Breakfast selection was limited, but freshly prepared.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
I can’t recommend this hotel highly enough, it was fantastic!! I stayed with my 2 teens (we know they can be ahem a challenge to delight) and they are raving too! Loads of space, huge well appointed room and bathroom, fabulous lounge which we took full advantage of. Really walkable, delightful staff and breakfast to die for. We will be back for sure!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Stayed 1 night in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Andres F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Boutique Hotel

We only stayed here for 1 night but it was a pleasure. The staff is so nice and wonderful. They had our room ready as soon as we got here well before check in time. They also honored our “VIP” status and gave us free breakfast for 2. Additionally, the lounge offers free snacks and beverages throughout the day, including alcohol. Overall, we loved it. I highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Apr 2025

10/10 Excellent

Chee Seng David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfect stay

Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.
Stayed 14 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Knolly

Liked: Cleanliness, staff & service, property conditions & facilities
The General Kyoto is a lovely property with a very helpful staff. They made our stay everything we could hope for. Their front desk people were a great help in every thing we needed. Highly recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 4 nights in Oct 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024

10/10 Excellent

Pantelis

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariola, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the lounge room with free snacks and drinks. Staff is friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jia

Stayed 1 night in Jul 2024