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Hotel Arenal Lodge

3.0 star property

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner and brunch served
Master Suite
Outdoor spa tub
Interior entrance
Breakfast, lunch, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
The current price is NZ$260
includes taxes & fees
3 June - 4 June

Explore the area

View map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Place, Lake Arenal
    ‪5 min walk‬
  • Place, Arenal Volcano National Park
    ‪14 min walk‬
  • Place, Tabacon Hot Springs
    ‪6 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪29 min drive‬

Room options

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds)

Junior Room (2 Beds)

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed)

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Room (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

La Fortuna

A family-friendly stay in La Fortuna awaits you at Hotel Arenal Lodge. Within a 5-minute stroll you'll find Lake Arenal and Arenal Volcano National Park within a 15-minute walk. Highlights at this hotel include 2 hot tubs, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The restaurant, Volcano's Secret, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers as well as access to horse riding/hire and hiking/biking trails. Plus you'll find free Wi-Fi in public areas, concierge services and a games room. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class La Fortuna hotel, attractions include Tabacon Hot Springs and Los Lagos Hot Springs.

What's nearby

  • Lake Arenal - 5 min walk - 0.4 km
  • Arenal Volcano National Park - 14 min walk - 1.2 km
  • Tabacon Hot Springs - 6 min drive - 7.0 km
  • Los Lagos Hot Springs - 15 min drive - 15.4 km
  • Baldi Hot Springs - 17 min drive - 16.4 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 179 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬7 min drive
  • ‪Coffee Time - ‬11 min drive
  • ‪Soda La Palma - ‬9 min drive
  • ‪Lemnos Wetbar - ‬14 min drive
  • ‪Restaurante Las Palmas - ‬14 min drive

About this property

Hotel Arenal Lodge

Hotel Arenal Lodge offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Arenal Lodge. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

  • 1 floor
  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Arenal Lodge offers 40 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Breakfast included
  • Parking included
  • Air-conditioning
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The price is NZ$117
includes taxes & fees
4 June - 5 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Frequently asked questions

What is the cancellation policy at Hotel Arenal Lodge?

Hotel Arenal Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Arenal Lodge?

As of 2 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Arenal Lodge on 3 Jun 2026 start from NZ$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Arenal Lodge?

Yep, Hotel Arenal Lodge has a free self car park.

Is there a spa on site at Hotel Arenal Lodge?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hotel Arenal Lodge have a pool?

Hotel Arenal Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What makes Hotel Arenal Lodge a romantic place to stay?

Al fresco dining and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Arenal Lodge.

Is Hotel Arenal Lodge family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Hotel Arenal Lodge is a hit with families.

Does Hotel Arenal Lodge serve breakfast?

Yeah, free cooked-to-order brekkie is on offer daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Hotel Arenal Lodge?

No, Hotel Arenal Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Arenal Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Arenal Lodge?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful setting
Stayed 7 nights in Feb 2026

8/10 Good

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Feb 2026

8/10 Good

Susan

Liked: Cleanliness, amenities
Yes the staff was warm and friendly The rooms were clean but cold and damp because it was cool and rainy. There was no way to take the chill off the took. Clothes ended up damp. My passport in the safe ended up curling up because of the damp
Stayed 3 nights in Feb 2026

6/10 Okay

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
The Weather was horrible. Nothing but thick clouds and fog. Not the hotel’s fault but the experience was ruined. If you are going to Arenal check the weather forecast closely.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gorgeous grounds, setting and atmosphere
Stayed 4 nights in Feb 2026

8/10 Good

D

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a pleasure staying here. The view when it's not foggy is awesome. Please don't hold the hotel responsible if you don't get to see the view. It's the weather. The rooms are gorgeous. I've stayed here half a dozen times and love it. The people are always wonderful The only negative that I have is the breakfast seems to have gone downhill. Which was a shame because it used to be delicious. The ride from the entrance gate to the actual reception is up a very long steep dark windy hairpin road. But I love that it's part of the adventure. Going up when it's dark could be a little scary but again part of the adventure that I love which is why I keep going back.
Stayed 2 nights in Feb 2026

2/10 Terrible

Uneeza

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience, no power, no safety and no staff.no phone in the rooms. Trapped in the room with no power, no phone to call anyone. Also Rooms and bathroom don’t even look anything like the picture posted on Expedia. Never ever recommend this place to anyone. Not even my worst enemy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Highly recommend one of the cabin on the hill. The view of the volcano is breathtaking and being able to see it from your room’s window is priceless. Also, the place is kept very clean and the restaurant serves very good food at affordable prices. Overall it was a very good experience
Stayed 3 nights in Jan 2026

10/10 Excellent

gary

Liked: Cleanliness, property conditions & facilities
norman was exceptional! Rooms very good. Entrance road not so much.
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a spur of the moment decision and we are so glad we had this memorable experience. We abandoned our first (prepaid) stay at another location to get closer to the action in La Fortuna. Mentioning this to the front desk, they said “we are not fancy”. To us, this was so special. At the gate at the bottom of the mountain, an attendant lets you in (with confirmation of reservation). The road is high and steep and takes about 6 minutes to climb. A four wheel drive vehicle is recommended. As a result of this location, we felt VERY safe here. We didn’t even use the actual safe. Our room was older, but absolutely tidy. The AC worked great and the shower was hot (not so at other locations we stayed). The hot tubs were lovely; could have been hotter, but the grounds were so pretty. Provided breakfast was perfect. Dinner was fine, but not a highlight. Given the steep hill, you are kind of stuck after dark. Thankfully a pool table and nice fellow guests kept us entertained. This was an uber memorable experience for us and a special place for our family. Our teenage son will look back at this spot fondly.
Stayed 1 night in Jan 2026

8/10 Good

charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
Chalet was very dated. Small tv and hard bed. Sofa and recliner were very dirty with years of use. Staff were all outstanding. Restaurant was nice clean and staff efficient,food was good.Prices were also quite reasonable
Stayed 3 nights in Jan 2026

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. The filet mignon in the restaurant was inedible but that was the only glitch.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rolando

Liked: Cleanliness, amenities
Very good place to relax
Stayed 1 night in Jan 2026

10/10 Excellent

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and helpful staff. The room and amenities were nice. I highly recommend the spa.
Stayed 3 nights in Jan 2026

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My family and I stayed for 3 nights in one of the chalets recently and enjoyed our stay. The grounds are beautiful and the view from the chalet and the pool area was stunning. The hotel is about 20-30 mins outside of La Fortuna so a bit inconvenient if you don’t have a car rental as there are no restaurants around except for at the hotel (which was okay). The views and the grounds made up for this inconvenience. Front desk and restaurant staff were very friendly. I would consider returning.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet, beautiful grounds.
Stayed 2 nights in Dec 2025

2/10 Terrible

Badrish

Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe to drive within the property
Stayed 1 night in Dec 2025

2/10 Terrible

Badrish

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not safe to drive inside the hotel. It takes 2km from security to Reception. Dangerous road. From reception to rooms also roads are steep with no warning signs of dangerous ditches.
Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel in on a mountain 2 km uphill on a paved but old road, although I saw sedans I don’t know how they made it. We were glad we rented a 4x4 that’s what I recommend. Also try to get there before dark due to the steep uphill super curvy 2 km road. Although hotel is old (probably oldest in the area) it’s very clean , rooms are big and comfortable. It’s on a beautiful mountain with great views . The horse riding on site is a most! Decent breakfast, friendly staff. Definitely recommend if you’re into rustic stays and nature.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karthikeyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Calm, Rainforest Experience
Stayed 2 nights in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

6/10 Okay

Cherise

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Room was cleaned everyday and the staff were friendly. The breakfast food was not great
Stayed 3 nights in Dec 2025