4/10 Poor
Merlisa
13 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant and breakfast was good but in my opinion this should not be labeled as a hotel because it is deceiving. Rather it is a motel or guest house. The room had zero essential amenities as skin lotion and bathing soap or shower gel which is usually supplied once named under a “hotel”. I saw an unlabeled container in the bathroom which I was told is used as both shampoo and bathing soap. On my first out of 4 days I only received 2 small soap bars which was done by day 2. Although the room was cleaned every day, they never saw the need to replenish the bar soap. I had to text and ask whether the soap was given as complementary gift since there is nothing to wash my hands with after using the bathroom. Only to be told that if I need bar soap I can come to reception area. The walls are very thin which makes sleeping difficult if you are in a new environment. The window in the bathroom needs to be cleaned as it is rusty. Ventilation in the room is extremely poor and although I left the air conditioner on after leaving for the day on tours, I came back to an unventilated room. I felt very unsafe as a female solo travel on the first night and the place is a bit secluded. The reception area is closed at nights with a middle / elderly security whom in my opinion will not be able to defend in the event of a break in. I tolerated until my last day only because this was the meeting place for all my booked tours. I would not recommend this stay to anyone despite the price.
Merlisa
Stayed 4 nights in Feb 2026