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Hotel Los Lagos Spa & Resort

3.5 star property

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Aromatherapy, hot stone massages, deep-tissue massages, body wraps
Front of property
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$410
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(130 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(48 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

About the area

La Fortuna

A family-friendly stay in La Fortuna awaits you at Hotel Los Lagos Spa & Resort. Within steps you'll find Los Lagos Hot Springs and Baldi Hot Springs within a 15-minute stroll. Highlights at this hotel include 11 outdoor swimming pools, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Las Palmas, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, nightclub, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class La Fortuna hotel include Arenal Volcano National Park and Tabacon Hot Springs.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 13 min walk - 1.1 km
  • Termales Los Laureles - 14 min walk - 1.3 km
  • Baldi Hot Springs - 16 min walk - 1.4 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Coffee Time - ‬3 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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The price is NZ$451
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 32500
  • Christmas Eve (24 December) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

What is the cancellation policy at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 6 Apr 2026 start from NZ$410, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Los Lagos Spa & Resort?

Yep, Hotel Los Lagos Spa & Resort has a free self car park.

Is there a spa on site at Hotel Los Lagos Spa & Resort?

Yep, there is an onsite spa at Hotel Los Lagos Spa & Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Los Lagos Spa & Resort have a pool?

Yep, and guests love it! Take your pick from 11 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Los Lagos Spa & Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, a full-service spa and a nightclub.

Is Hotel Los Lagos Spa & Resort family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Hotel Los Lagos Spa & Resort is a hit with families.

Does Hotel Los Lagos Spa & Resort serve breakfast?

You bet, our visitors give top marks to the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Los Lagos Spa & Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Los Lagos Spa & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Los Lagos Spa & Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Los Lagos Spa & Resort?

No, only service animals are allowed.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1112 out of 1395 reviews
Rating 8 - Good. 193 out of 1395 reviews
Rating 6 - Okay. 47 out of 1395 reviews
Rating 4 - Poor. 29 out of 1395 reviews
Rating 2 - Terrible. 14 out of 1395 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sidharta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools and bars. Very nice overall property. Great location. I wish I could stay there longer.
Stayed 1 night in Dec 2025

10/10 Excellent

Shweta

Stayed 1 night in Dec 2025

10/10 Excellent

Brandi

Stayed 9 nights in Nov 2025

10/10 Excellent

Egbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very good. Staff awesome, breakfast was good. My family enjoyed our stay at the resort. Wish we had booked extra days
Stayed 1 night in Dec 2025

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor condition- poor staff. No hit water. Will never stay again and will not reccomendppl.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, toilet drains slow. Staff was courteous, but did not replenish our coffee. Wish AC would face a different direction which was facing the bed, it’s very uncomfortable to have the cold air blow straight on me, and cannot leave off during hot days. Breakfast was ok, not very many choices.
Stayed 3 nights in Dec 2025

8/10 Good

David, Salt Lake City

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was comfortable, but dated. Resort and pools are fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, amenities
Clean rooms, variety of pools thermal and regular, and good breakfast. Conveniently located between the town of La Fortuna and Arenal park.
View from the patio
Stayed 3 nights in Dec 2025

10/10 Excellent

matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!! Amazing views from almost every room! We were high up on the resort but it looked like every room had an amazing view! The staff was super friendly and helpful all the time! The in house restaurant had many options to choose for lunch and dinner, breakfast buffet was always delicious and never ran out of food. The barstaff was friendly and helpful and the food always hit the spot. The rooms were super cozy and very spacious and clean. Highly recommend this hotel and the pools and spas are the best around! We will be coming back on our next visit!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Sundeep

Stayed 1 night in Dec 2025

10/10 Excellent

Ritu

Travelled with family
Liked: Cleanliness
Very nice fruits. Loved the breakfast. Hot springs and bar service was also excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramakrishna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is Amazing! This is the best in La Fortuna!! I can’t wait to come back here!!
Stayed 1 night in Dec 2025

4/10 Poor

Beau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in rooms 249 250 they are very far away from restaurant & pools with no views, cannot recommend this property as you literally have to drive to get anywhere on property! The Hot Springs are very limited compared to other properties, breakfast is great, slides are great for kids, no workout center
Stayed 3 nights in Dec 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Great amenities, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

BALAJI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Huge property with private view to mount arrnal. Best hot springs included with stay
Stayed 2 nights in Dec 2025

8/10 Good

Javier, San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Beautiful area, the view of the volcano is awesome. You should go to the lake and do some kayaking. The thermal pool was too crowded for their size. The slides are fun for the kids.
Stayed 1 night in Dec 2025

10/10 Excellent

VIMAL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, well maintained grounds, lot of various trees and flowers. We saw created guans, pizottes and iguanas and other birds. Big rooms which are air conditioned. Ours was with queen beds which are little further up the hill. They do have a free shuttle which is always available and takes only couple of minutes. Walking is 10 mins downhill and 15 mins uphill. Hotel has great free breakfast, with lot of options. They also organized various tours to the arenal and La Fortuna areas which is very convenient. Staff is very friendly and accommodating. There are variety of the thermal pools in the resort and are very relaxing with different temperatures. Our room had a great view of the volcano though it was mostly cloudy on the top There are two restaurants and both are good. We liked the bar restaurant as it has good vegetarian choices.
Stayed 3 nights in Dec 2025

10/10 Excellent

Reema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great breakfast!
Stayed 4 nights in Dec 2025

8/10 Good

Nirupam

Stayed 3 nights in Dec 2025

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and staff were all great. Did have to ask for a room on second floor as the mountain view on the main floor didn’t have the views of the volcano and staff were accommodating.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. The hot springs were enjoyable and having a wet bar and restaurant on site were a plus. I am a running so you can jog on property but no side walks on roads. We had no complaints other than we had an issue with lock on door but they fixed. Wish they had ice machine but the bar was accommodating. In short. We highly recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Zachary, Riviera Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The springs were exceptional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kalpesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs at the property made it special :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Pavani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Los Lagos. The amenities were excellent, and the breakfast buffet offered a wide variety of options. The views from the resort were excellent, and the maintenance was great too.
Stayed 1 night in Dec 2025