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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly lodge with 4 outdoor pools and free breakfast

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Game room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
The current price is NZ$260
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

La Fortuna

A family-friendly stay in La Fortuna awaits you at Volcano Lodge Hotel & Thermal Experience. You'll be 2.6 km (1.6 mi) from Ecotermales Fortuna and 3.4 km (2.1 mi) from Ecoglide Arenal Park. Highlights at this lodge include 4 outdoor swimming pools, 2 bars/lounges and a restaurant. .The restaurant, Restaurante Sura, is open for breakfast, lunch and dinner. Arenal Lobby Bar is the lodge's own bar, serving drinks along with lunch and dinner. Enjoy the sauna, kids' swimming pool and pool loungers as well as access to hot springs. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class La Fortuna lodge, you'll be 4.9 km (3.1 mi) from Tabacon Hot Springs and 5 km (3.1 mi) from Arenal Volcano National Park.
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What's nearby

  • Los Lagos Hot Springs - 19 min walk - 1.6 km
  • Baldi Hot Springs - 3 min drive - 2.5 km
  • Ecotermales Fortuna - 4 min drive - 2.8 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • La Fortuna Waterfall - 14 min drive - 9.4 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • Shangri-La Gardens
  • ‪Soda La Palma - ‬3 min drive
  • ‪Raúl Castaño - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

  • 1 floor
  • 66 guestrooms or units
  • 2 bars or lounges
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

There are 2 hot springs open between 10:00 AM and 10:00 PM.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Is parking available at Volcano Lodge Hotel & Thermal Experience?

Yep, Volcano Lodge Hotel & Thermal Experience has a free self car park.

How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Volcano Lodge Hotel & Thermal Experience on 11 Sept 2025 start from NZ$259.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Volcano Lodge Hotel & Thermal Experience?

No, there is no spa at this property. Los Lagos Hot Springs is a short 15-minute walk away.

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yep, and guests love it! Volcano Lodge Hotel & Thermal Experience has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Volcano Lodge Hotel & Thermal Experience?

Volcano Lodge Hotel & Thermal Experience features 4 outdoor pools, a sauna and 2 bars.

What makes Volcano Lodge Hotel & Thermal Experience a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Volcano Lodge Hotel & Thermal Experience.

Is Volcano Lodge Hotel & Thermal Experience family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Volcano Lodge Hotel & Thermal Experience is a hit with families.

Does Volcano Lodge Hotel & Thermal Experience serve breakfast?

Yep, travelers are hooked on the free full brekkie here! Available daily between 6:30 AM and 10 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Volcano Lodge Hotel & Thermal Experience?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Volcano Lodge Hotel & Thermal Experience?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Volcano Lodge Hotel & Thermal Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Volcano Lodge Hotel & Thermal Experience?

No, pets and service animals are not allowed.

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenis, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great improvement on property. Second time staying. This was a family trip and found the resort much better than before. Great breakfast, surrounded by nature and amable staff. Overall a great resort to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only regret is that we didn't have time to stay longer. Everyone was really friendly and helpful. We booked the double bed room w thermal pool because the king w thermal pool was sold out. It was the best two nights of our trip... the set up is perfect. The breakfast is really good too. The grounds were immaculate. The waiters and hosts were all great! We can't wait to come back.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, will stay there again

Wonderful location, beautiful grounds with a nice walking trail and MANY birds. Restaurant was good, incredible views of Arenal volcano. Room was nice I would look at the tour options, many are better and cost less than what they offer.
Stayed 2 nights in May 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay at Volcano lodge, it’s very close to La fortuna city, where we can eat and walk around and buy souvenirs. This resort had many different thermal springs and a nice sauna, the staff is so kind and respectful. This place was clean and beautiful. The food is soooo goood !
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet. Has nice amenities but doesn’t feel like you’re staying at a huge resort. Beautiful views of nature, surrounded by plants and birds.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 2 nights in May 2025

10/10 Excellent

roxas

Stayed 4 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice maker, food pools hot and cold all amazing. Room with it's own pool amazing. Needed new pillows, but everything else Wonder. I would totally book this again. Price amazing too .
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Travelled with family
Liked: Amenities
Encantador
Stayed 1 night in May 2025

8/10 Good

Jennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping and gardens on this property are lush and painstakingly manicured — a beautiful tropical rainforest. The staff are kind and attentive. There's a plethora of thermal pools and hot tubs to enjoy on the property. They serve an excellent breakfast that's included. We had dinner at the restaurant one night and it was just OK. Not bad, but definitely not the best meal we had in La Fortuna. The rooms themselves are a bit dated, particularly the bathrooms. That didn't bother me too much; the only detail that really did bother me was the lighting in the rooms. At least in the room I was in (superior thermal), there were no lamps! No lamp by the beds. No floor lamp. Nothing but really bright, harsh overhead fluorescent lights. I found it really jarring, especially since (unlike updating a bathroom, for example) it's such a simple and inexpensive fix...just put a lamp or two on the bedside table. Replace the extra-bright fluorescent bulbs with soft white ones. Literal pennies and the problem would be fixed and the visit would be so much sweeter. That said, I absolutely loved the private thermal pool outside my room. I loved it so much, in fact, that it was the only one I ever got in during the entire 4 nights I stayed at the hotel! I never put a toe in the communal pools or hot tubs — not because they didn't look tempting, but just because the privacy of my own was so nice and convenient. It's definitely worth the splurge to upgrade to private thermal.
Stayed 4 nights in Apr 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2025

10/10 Excellent

Miguel

Stayed 1 night in May 2025

10/10 Excellent

Manrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything well
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano lodge truly lives up to its name—it’s a paradise! The cabin we stayed in was comfortable, and clean. The views of the surrounding nature were absolutely breathtaking. One of the highlights of our stay was the variety of Thermo Mineral Hot Springs pools—there were so many to choose from, and they were all so relaxing. There are even areas designed for kids, making it a great spot for families. The service was excellent, and the food was delicious. We absolutely loved our time here and can’t wait to come back again. Highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerry, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were immaculate, and our room had the private mineral spring hot tub. It was very relaxing and a well kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Yonatan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Ice machine was infested with bugs. Rooms were outdated with bugs everywhere. Property and surrounding area were beautiful.
Stayed 4 nights in Apr 2025

8/10 Good

JOSE, plainfield

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is beautiful and well maintained. Some of the staff members could be a bit more friendly. Food is decent, Bar areas close too early (9pm) even on weekends.
Stayed 5 nights in Apr 2025

8/10 Good

Shari

Travelled with partner
Liked: Property conditions & facilities
Nice place, clean, friendly. Hot water did not last for 2 showers.
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical little hotel in an incredible area

Magical location, beautiful hotel, lovely staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were lush with tropical foliage - room had patio where we sat outside and watched/listened to creek, birds, misty rain and viewed Arenal volcano. Lots of Thermal pool areas to choose from, not crowded. Breakfast had good selection.
Stayed 2 nights in Apr 2025

4/10 Poor

anna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Reshma

Stayed 1 night in Apr 2025