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Candlewood Suites - Lancaster West by IHG

Property class: 2.5

Photo gallery for Candlewood Suites - Lancaster West by IHG

A hotel room with a round table, two chairs, a laptop, a television, a bed, and a desk with a telephone.
A person opening a cabinet with multiple shelves containing kitchenware.
A multi-story hotel with a prominent 'CANDLEWOOD SUITES' sign.
A modern kitchen with dark cabinets, a refrigerator, a dishwasher, and a coffee maker.
A gym with exercise equipment, mirrors, and a carpeted floor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$150
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
100 South Tree Drive, Lancaster, PA, 17603
  • Place, Dutch Apple Dinner Theatre
    ‪14 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪1 min drive‬
  • Place, Spooky Nook Sports
    ‪9 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, two bedside lamps, a nightstand, and a framed picture on the wall.

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, two bedside lamps, a nightstand, and a framed picture on the wall.

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a lamp, a picture on the wall, and a window with curtains.

Suite, 1 King Bed

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Lancaster

At Candlewood Suites - Lancaster West by IHG, you'll be 1 km (0.6 mi) from Dutch Apple Dinner Theatre and 7.2 km (4.5 mi) from Millersville University. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this West Lancaster hotel include Franklin & Marshall College and Lancaster Marriott at Penn Square.

What's nearby

  • Dutch Apple Dinner Theatre - 14 min walk - 1.2 km
  • Leisure Bowling & Golfing Center - 1 min drive - 1.8 km
  • Spooky Nook Sports - 9 min drive - 11.1 km
  • Tanger Outlets Lancaster - 24 min drive - 25.9 km
  • Dutch Wonderland - 24 min drive - 26.6 km

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪New Town Food and Spirits - ‬17 min walk
  • ‪Burger King - ‬4 min drive

About this property

Candlewood Suites - Lancaster West by IHG

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites - Lancaster West by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

  • 85 guestrooms or units
  • 4 levels
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Candlewood Suites - Lancaster West by IHG?

Candlewood Suites - Lancaster West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites - Lancaster West by IHG?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Lancaster West by IHG on 1 Dec 2026 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites - Lancaster West by IHG?

Yep, Candlewood Suites - Lancaster West by IHG has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a free airport shuttle available at Candlewood Suites - Lancaster West by IHG?

No, Candlewood Suites - Lancaster West by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites - Lancaster West by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay in Lancaster was good. The staff was helpful with restaurant locations and recommendations in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again I lived it
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family traveling
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Staff are super friendly. Check in was a breeze.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Conveniently located
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for the weekend. The room and bathroom were clean. Everything was great.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff received us warmly. The room was clean. Hotel is quiet and and well kept.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, the stay was flawless!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing was that all the booking sites don't show that the pool is closed down.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy, rooms were clean and comfortable. Very nice studio rooms have a kitchen/electric stove top, never seen that before in a hotel!! Will definitely stay again if needed.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a nice one. My bed was not the greatest but overall it was a nice stay.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Staff tried to help. Looks old and it’s a worn out hotel. Would not stay again and probably avoid Candlewood the next time.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and staff was nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff very accommodating couldn’t be happier with my choice of hotel for a sports event.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff members were lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! The staff was so friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and helpful. The room had great amenities which would be valuable for a longer stay.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service
After I made the reservation through Expedia and arrived at the hotel, they didn't have any rooms available. I had to go somewhere else because the employee said that theres no rooms avaliable 🤐
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

The kitchen was fully equipped. The room was clean as well as the bathroom.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...easy in and out
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the area. Clean and nice staff.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
We have stayed here several times when in Millersville, but each time the rooms have looked older (not maintained) and dirtier. I would choose a different hotel next time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean. super friendly employees
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large refrigerator, good setup ,comfortable stay
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The amenities in the hotel room were great. But they lied about all of the other amenities they offer- there was no indoor pool there was no breakfast options other then coffee. The snack/connivence was empty except for a few ice cream bars and canned sodas- so literally no grab and go snack options like they said. I literally booked this hotel at an absurd price per night for my son’s soccer tournament solely because of the pool and the snack concession and breakfast which were not there!
Stayed 2 nights in Jul 2026