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Heritage Hotel Lancaster

3.0 star property
Hotel with free parking, steps from Dutch Apple Dinner Theatre

Photo gallery for Heritage Hotel Lancaster

Fountain
Standard Room, 2 Queen Beds
Interior entrance
Lounge
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Lancaster

At Heritage Hotel Lancaster, you'll be 0.1 km (0.1 mi) from Dutch Apple Dinner Theatre and 7.8 km (4.8 mi) from Franklin & Marshall College. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool. 4844 square feet (450 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Lancaster hotel include Turkey Hill Experience and Millersville University.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.0 km
  • Leisure Bowling & Golfing Center - 2 min drive - 2.8 km
  • Franklin & Marshall College - 8 min drive - 8.5 km
  • Tanger Outlets Lancaster - 17 min drive - 20.7 km
  • Dutch Wonderland - 17 min drive - 21.0 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪New Town Food and Spirits - ‬2 min drive
  • ‪Centerville Diner - ‬20 min walk
  • ‪Arby's - ‬2 min drive
  • ‪APlus at Sunoco - ‬3 min walk

About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

  • 1 building
  • 164 guestrooms or units
  • 3 levels
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 1969
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Heritage Hotel Lancaster?

Heritage Hotel Lancaster offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Heritage Hotel Lancaster?

Yep, Heritage Hotel Lancaster has a free self car park and free RV/bus/truck parking.

Does Heritage Hotel Lancaster have a pool?

Heritage Hotel Lancaster has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from June to September.

What makes Heritage Hotel Lancaster a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Heritage Hotel Lancaster.

Does Heritage Hotel Lancaster serve breakfast?

You bet, buffet brekkie is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Heritage Hotel Lancaster?

No, Heritage Hotel Lancaster does not offer an airport shuttle service.

Is there a bar or restaurant at Heritage Hotel Lancaster?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Heritage Hotel Lancaster?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Check in was easy. Staff was so nice. Loxley’s was amazing. Ate at the bar and the waiter (wish I got his name!) was wonderful. While it’s a little dated, the layout is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
We stay there multiple times a year..the rooms are always comfortable and clean (also recently updated)... The buffet breakfast is great ( gluten free items( and the restaurant as well
Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Under age kids screaming, slamming doors, running up and down the halls. Bumping into elderly people 230am Cops were called for kid screaming and cursing in the hallway. 3, 14-16 yrs old in rooms by themselves as the parents illegally dropped them off and left. Hotel staff did nothing for anyone for hours 230 in the morning
Stayed 1 night in Nov 2025

10/10 Excellent

Jose L

Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location to shopping and amusement park. Nice, clean room with comfortable beds. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service
Very friendly and courteous staff. Beautiful and clean room
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the usual assortment. Food was ok... Selection could have been better.
Stayed 2 nights in Oct 2025

6/10 Okay

Jake

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are old and though clean just in need of updating. My kids and I both woke up in the morning with sore throats. My.son who has dust allergies coughed all night from the dusty old carpet. The bathroom drop ceilings you could see dust and dirt in the seams of the pannels. And when booking the site said nothing about the $16.00 a head breakfast charge for what looked no different than your average hotel free continental breakfast. The rooms are small, bathroom is very small. You'll have your shoulder in the shower curtain sitting on the toilet. I've stayed in much nicer for less money.
Stayed 1 night in Oct 2025

10/10 Excellent

Irene K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

RITA, ROCHESTER

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2025

8/10 Good

Russ

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel several times while visiting our daughter in college. Never a bad experience. It’s clean, quiet, staff is friendly, right off the highway in an area with lots of things around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth, Quarryville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and relaxing. Ernie is an asset to the establishment. He is friendly and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Asante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner at Loxley'd was great. Pet friendly accommodations is very important to us and greatly appreciated
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Busy road that cuts through parking lot. Odd place to have the road cut through and makes the area busier than it needs to be. Price is high for room. I’ve stayed at nicer places for less cost.
Stayed 1 night in Oct 2025

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Rooms were clean! Good location! Will definitely stay again when in the area!
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Kelsey

Travelled with family and small children
Liked: Staff & service, amenities
Plenty of parking; however, the whole front of the building and parking lot is for the hotel restaurant (Loxley’s). It was not clear that the hotel entrance was actually on the right side of the building further back. Front desk staff was friendly and checked us in quickly. Hotel is definitely dated. Elevator is tiny and blends right in to the other doors along the hallway. Not many options for vending machines. Room was clean enough for us, but toilet looked like it could have been moldy? Grout was stained, walls were stained here and there. Definitely just okay. Nice shampoo, conditioner and body wash were provided in the shower which is always a nice touch. We did have dinner at Loxley’s which is connected to the hotel. Unfortunately for us, there was a wedding occupying the bar area that you enter from the hotel through so staff asked us to go back up to the second floor and go around. They were very kind about it and we didn’t mind. We got lost going around and another gentleman helped us get there. The food was delicious and staff were great! Would likely stay again just for Loxley’s alone. All in all, in was okay for our short weekend stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025