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Shangri-La Mactan, Cebu

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
2 outdoor pools, pool loungers
Ballroom
5 restaurants, breakfast served
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
The current price is NZ$343
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪8 min walk‬
  • Mactan Shrine
    ‪8 min walk‬
  • Jpark Island Waterpark
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

Suite, 1 King Bed (Mactan)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Main Wing Veranda)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Single Beds (Ocean Wing)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

Panoramic Suite, 2 Single Beds (Ocean Wing)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(27 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 61 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

About the area

Lapu-Lapu

A luxury stay in Lapu-Lapu awaits you at Shangri-La Mactan, Cebu. Within steps you'll find CHI, The Spa and Mactan Shrine within a 10-minute stroll. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Chi can include Thai massages and prenatal massages along with detox wraps, body wraps and aromatherapy. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site gym and kids' club. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Within a 30-minute drive of this 5-property class Lapu-Lapu resort, attractions include SM City Cebu and Magellan's Cross.
View more Resorts in Lapu-LapuOpens in a new window

What's nearby

  • Magellan Monument - 8 min walk - 0.7 km
  • Mactan Shrine - 8 min walk - 0.7 km
  • Jpark Island Waterpark - 6 min drive - 4.8 km
  • Cebu Yacht Club - 8 min drive - 6.9 km
  • Mactan Marina Mall - 8 min drive - 7.6 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪The Mactan Newtown - ‬18 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Savoy Cafe - ‬17 min walk
  • ‪Civet Coffee - ‬16 min walk

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

  • 530 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 344 reviews
The price is NZ$394
includes taxes & fees
21 Sept - 22 Sept
Sheraton Cebu Mactan Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Mactan, Cebu?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Mactan, Cebu on 29 Sept 2025 start from NZ$342.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Mactan, Cebu?

Yep, Shangri-La Mactan, Cebu has a free self car park.

Is there a spa on site at Shangri-La Mactan, Cebu?

Yep, Chi is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Shangri-La Mactan, Cebu have a pool?

Shangri-La Mactan, Cebu has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Shangri-La Mactan, Cebu have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu features a private beach, 2 outdoor pools and a full-service spa.

What makes Shangri-La Mactan, Cebu a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Mactan, Cebu.

Is Shangri-La Mactan, Cebu family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Mactan, Cebu is a hit with families.

Does Shangri-La Mactan, Cebu serve breakfast?

Yeah, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Mactan, Cebu?

No, Shangri-La Mactan, Cebu does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Mactan, Cebu?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Mactan, Cebu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Mactan, Cebu?

No, pets are not allowed.

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1020 reviews
Rating 8 - Good. 167 out of 1020 reviews
Rating 6 - Okay. 50 out of 1020 reviews
Rating 4 - Poor. 17 out of 1020 reviews
Rating 2 - Terrible. 23 out of 1020 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family, staff is very friendly and love comeing back to this hotel
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked this a week prior to our arrival but when we arrived past 7pm the Manager on duty told us that the Expedia did not pay our stay and cancelled our booking, it was a 2 hours exchanging of communication between us and the Shangri-la and they instructed us to call Expedia as they are the vendor and we did not pay directly to them. I told them that I got confirmation that it was not cancelled and letter from Shangri-la reservatiom team that they are expecting our stay. Why should I cancelled a costly booking for 2 days if our family of 4 expecting to celebrate my daughter's bday there? It was a VERY INCONVENIENT check-in. Mactan road was flooded during our stay because it was raining hard then we arrived with this response. THE MANAGER John finally confirmed that our stay is an active booking and gave the necessary service and request. Shangri-la, we are not the first time guests please revisit your SYSTEM. John B. Manager you did your best but I do not buy staying in an offered downgraded room with higher price. I know you are fully booked but consider our stay because we are guests TOO. The ocean/ beach was the BEST part of this experience. Staff are commendable and friendly in the restaurants , beach, and swimming pool area. This is the closest best beach site that is decent so far in Mactan. Before you book ALWAYS check weather forecast. Despite of uncontrolled inconvenience we are still thankful for Safe stay. Thanks to my daughter's small bday gifts appreciate it
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! We didn’t want to leave. Everyone was very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rob, Ogden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. Look forward to next stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Merlina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay especially if you got young children. Our daughter enjoy it and so Us as well..love to go back next tome
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Stayed 8 nights in May 2025

10/10 Excellent

Awida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2025

6/10 Okay

Aimee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shangrila Mactan cebu still the greatest one, its just the Shoe rentals in the Gym should be free to All guests that uses the Gym and should Not for rentals.
Stayed 2 nights in May 2025

10/10 Excellent

Rhea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Justin

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Some places are a bit dated! Really enjoyed the Filipino buffet with a show of Filipino dances. A good way to showcase our Philippine culture.
Stayed 2 nights in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmy

Travelled with family
Liked: Amenities
Would love to come back.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property but rather clinical, you could be anywhere in the world, it doesn’t have a Filipino feel at all.
Stayed 3 nights in Apr 2025

6/10 Okay

Vina, Pico Rivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must staycation when in Cebu.
Stayed 3 nights in Apr 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really cool resort room not so cold

Great hotel/resort. The breakfast buffet was top notch. The pool and beach were very nice, and grounds were beautiful. My only gripe was the room was not as cool as normally like, especially when sleeping at night. They came and looked at the air-conditioning and made some adjustments. I didnt notice a difference.
Stayed 5 nights in May 2025

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Definitely would come back. The grounds were beautiful and we enjoyed the pools and all the food. The room was a bit dated but still nice and comfortable. The staff were amazing, kind, and helpful. Spa was also excellent. We definitely plan on coming back here the next time we're in Cebu.
Stayed 2 nights in May 2025

10/10 Excellent

MARICRIS

Stayed 2 nights in May 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great. Big pool area. Lot of activities for kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gemmalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/23-4/25 Stay

Shangrila Mactan is the best resort that I have stayed! Room is perfect, has niece yard and seaview, plenty of dining options, wide variety of dishes during breakfast buffet, staff are courteous and friendly, beach is wide, swimming pool is perfect for kids and adults, has wide and beautiful front yard, lobby is also large. Even basic amenities are the best: tootbrush, slippers, bathrobes, towels. Overall 10/10
Stayed 2 nights in Apr 2025

8/10 Good

Sabreena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is pretty amazing and service was excellent including onsite medical care. But it's far from anything it you need any supplies from the cebu city area, about 1hr each way by car. Our room was basic and fine, but one light did not work and the tv had poor image and sound. Though we didn't use it much, it was annoying when we did.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 8 nights in Apr 2025

10/10 Excellent

Raquel, Stony Point

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing and festive! The friendliness of the staff makes you feel at home, they even have baby amenities set up in our room even if I didn’t ask for it. It shows that they care and payed attention to the guest needs. They will make your stay very relaxing and a memorable one. Thank you!
Stayed 1 night in Apr 2025