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Hotel Riu Palace Mauritius - All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Hotel Riu Palace Mauritius - All Inclusive - Adults Only

View from room
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Lobby
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
Pointe Sud Ouest, Le Morne, 91202
  • Le Morne Beach
    ‪18 min walk‬
  • Le Morne Mountain
  • Paradis Golf Club
    ‪4 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)

Room options

View all photos for Junior Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Partial Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Swim Up, Elite Club, B2C)

1 bedroom, minibar, in-room safe, desk

Suite (Swim Up, Elite Club, B2C)

Highlights

Balcony or patio
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up, Elite Club, B2C)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Swim Up, Elite Club, B2C)

Highlights

Balcony or patio
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Elite Club, B2C)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Elite Club, B2C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (B2C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (B2C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Partial Sea View (B2C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C)

1 bedroom, minibar, in-room safe, desk

Junior Suite (B2C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Suite Elite Club

1 bedroom, minibar, in-room safe, desk

Swim Up Suite Elite Club

Highlights

Balcony or patio
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up, Elite Club)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Swim Up, Elite Club)

Highlights

Balcony or patio
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Elite Club)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Elite Club)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Le Morne

A luxury stay in Le Morne awaits you at Hotel Riu Palace Mauritius - All Inclusive - Adults Only. You'll be within a 20-minute walk of Le Morne Beach and 2.3 km (1.5 mi) from Le Morne Mountain. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the steam room. The buffet restaurant, Main Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle. .In proximity to this 4.5-property class Le Morne property you'll find Flic-en-Flac Beach.

What's nearby

  • Le Morne Beach - 18 min walk - 1.6 km
  • Paradis Golf Club - 4 min drive - 4.5 km
  • Chamarel Falls - 21 min drive - 19.5 km
  • Seven Coloured Earths - 23 min drive - 20.6 km
  • Flic-en-Flac Beach - 39 min drive - 39.7 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 87 min drive

Restaurants

  • ‪Le Manoir - ‬9 min walk
  • ‪The Boathouse Bar & Grill - ‬9 min walk
  • ‪Oasis Bar - ‬9 min walk
  • ‪Saveurs des Iles, Dinarobin Hotel Golf & Spa - ‬2 min drive
  • ‪Floating Market - ‬9 min walk

About this property

Hotel Riu Palace Mauritius - All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Mauritius - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Palace Mauritius - All Inclusive - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a health club, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Le Morne property.

  • 310 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 6 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
Hotel Riu Palace Mauritius - All Inclusive - Adults Only offers 310 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 6 bars/lounges
  • 6 restaurants
  • Snack bar/deli

Restaurants on site

  • Indian restaurant
  • Japanese restaurant
  • Krystal
  • Main Buffet
  • Steakhouse restaurant

Things to do

  • 3 outdoor pools
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Water sports equipment
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2024
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Mauritius - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Morne All Inclusive Adults Hotel
Riu Morne All Inclusive Adults
Riu Le Morne All Inclusive Adults only
Riu Morne All Inclusive Adults Resort
Riu All Inclusive Adults Resort
Riu Morne All Inclusive Adults All-inclusive property
Riu Morne All Inclusive Adults
Riu Le Morne - All Inclusive - Adults only Le Morne
Riu Le Morne All Inclusive Adults only
Riu All Inclusive Adults All-inclusive property
Riu All Inclusive Adults
Riu Le Morne All Inclusive Adults only
Riu Palace Mauritius All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Hotel Riu Palace Mauritius - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Yep, Hotel Riu Palace Mauritius - All Inclusive - Adults Only has a free self car park.

Are there any beaches close to Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Yep, Hotel Riu Palace Mauritius - All Inclusive - Adults Only is a short 17-minute walk from Le Morne Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment.

Is there a spa on site at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Yep, there is an onsite spa at Hotel Riu Palace Mauritius - All Inclusive - Adults Only. You'll enjoy services like massages.

Does Hotel Riu Palace Mauritius - All Inclusive - Adults Only have a pool?

Hotel Riu Palace Mauritius - All Inclusive - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Hotel Riu Palace Mauritius - All Inclusive - Adults Only features 3 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Mauritius - All Inclusive - Adults Only a romantic place to stay?

Al fresco dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Mauritius - All Inclusive - Adults Only.

Is Hotel Riu Palace Mauritius - All Inclusive - Adults Only family-friendly?

No, Hotel Riu Palace Mauritius - All Inclusive - Adults Only is an adults-only property.

Does Hotel Riu Palace Mauritius - All Inclusive - Adults Only serve breakfast?

Yep, free buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

No, Hotel Riu Palace Mauritius - All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Yep, you can grab a meal at Hotel Riu Palace Mauritius - All Inclusive - Adults Only's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Riu Palace Mauritius - All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Hotel Riu Palace Mauritius - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 75 reviews
Rating 8 - Good. 11 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

PAVLOS, Enfield

Liked: Amenities
Good all round hotel just one thing elite not that great.
Stayed 11 nights in Mar 2025

4/10 Poor

Verified traveller

Stayed 7 nights in Feb 2025

4/10 Poor

Blair

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We went to the Riu Palace for our anniversary after being on Safari for a week in South Africa Feb 2025 We have stayed at Riu's in the past primarily in Mexico this is nothing like the Riu's in Mexico 1. Staff- they are not engaging at all it almost seems as you are an inconvenience to them with the exception of the bar Manager in the Lobby bar and the gentlemen working at the coffee bar in the lobby who were pleasant 2. The food was not good primarily heavy curry dishes which are ok but not twice a day for lunch and dinner , the a la cartes were impossible to get into the app didn't work went to the front desk to ask them with zero help we were able to sneak into the asian a la carte one evening the meal there was good but as for the buffet it is no where near the selection you would get if you were at an all inclusive in other destinations. 3 Entertainment- Pretty dull not what you would expect from a Riu which always puts on amazing theme parties etc the vibe at this resort was not very up beat much like the staff 4. THE POOL SUCKS the pool is heated but the weather was 35 degrees Celsius so the pool was not refreshing it was like getting in the hot tub. There is no pool side drink service so you have to walk over to the bar to get drinks when you want one not a huge deal but again for an all inclusive this should be standard Would save your money and book somewhere else we did the Maldives in 2023 and wish we would have went back there.
Stayed 6 nights in Feb 2025

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
This place is absolute paradise...i cant fault it. Service is top notch, clean, welcoming and All inclusive indeed. We had a blast
Stayed 7 nights in Feb 2025

10/10 Excellent

Ellina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here for our honeymoon. The hotel and the views are stunning. The staff are so kind and can’t do enough for you. All the food is wonderful. Right on a white sandy beach. Highly recommend this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vixesh the fella at reception was extremely helpful, as was everyone else but him especially. Great place to stay and would recommend
Stayed 5 nights in Feb 2025

10/10 Excellent

Oleksandr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been recently renovated and it has great facilities. The rooms are spacious and equipped with proper modern furniture and appliances. The territory is huge and green, and it is taken care of very well. There are plenty of pools, and the beach is very spacious. The service is excellent - all the staff is always friendly, knowledgeable and happy to assist. The variety of food in the main restaurant is great and everything is fresh and delicious. A la carte restaurants (tried 4 of them) were absolutely amazing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 10 night stay at the hotel with the Junor Suites Elite Club service. The promises made in the preliminary description of the hotel and services were fully fulfilled. Very kind and professional staff, excellent restaurant service, great, comfortable and clean rooms. The pools, garden and beach are well maintained. As a regular and frequent traveler (more than 50 hotels), I don't know what to make of the blind, negative reviews I've read before. Maybe they weren't even in this hotel?! Perfect, great place, I dare to recommend it to everyone. Alexander Hungary
Stayed 10 nights in Jan 2025

8/10 Good

Nobel

Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend. Entertainment was mid.
Stayed 6 nights in Jan 2025

10/10 Excellent

Swan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is the best! Stunning views and amazing sunset. Staff are professional and they really go the extra mile for providing a great experience.
Stayed 5 nights in Jan 2025

6/10 Okay

joanne

Stayed 7 nights in Dec 2024

8/10 Good

Kyle Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I had an amazing stay. The service level was very high throughout. Excellent rooms with everything you need, clean and well designed. I went on two trips, but otherwise stayed at the hotel. Was worried before my trip if I’d get bored, but there was plenty to do, the food selection was plenty (6 restaurants) and the view, beach and garden were absolutely stunning. Only minor hiccup was the WiFi connection outside the lobby area wasn’t the best. I bought an eSIM and that solved it. Amazing hike in mount Le Morne 20 min walk away.
Stayed 10 nights in Dec 2024

10/10 Excellent

Patrick

Stayed 4 nights in Dec 2024

10/10 Excellent

NIALL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 8 night stay at RIU Palace. Complex is superb, clean and modern. Choice of food in buffet restaurant was excellent for breakfast, lunch and dinner. We went Elite Club and felt it was with the extra.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elite club were absolutely worth it.
Stayed 5 nights in Nov 2024

10/10 Excellent

kenna

Stayed 6 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Lobby
Lobby
Main restaurant
Room
Stayed 8 nights in Nov 2024

10/10 Excellent

Halison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is brand new, the staff amazing and also the food. The location is beautifull,
Stayed 6 nights in Oct 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appeared to have been recently renovated. The room was spacious with an ocean view. The plants around the property were very well-maintained. The food was good with a nice variety. On the downside, it was clear that there was a lack of good management. During meals, the signs with the names of the dishes were often mixed up or missing.
Stayed 9 nights in Oct 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was kept spotless. All staff were friendly and helpful
Stayed 9 nights in Oct 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location with great facilities and staff were tremendous - friendly helpful and personable at every turn. Thank you!
Stayed 8 nights in Oct 2024

6/10 Okay

Gavin Mark, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing service

Nice hotel, lovely heated pool, good bartenders and some staff is great. However this does not include the front desk. We contunously got wrong answers to our questions and left the service desk more confused or with down right wrong info. This led to a lot of frustration. When asking for help with simple service actions such as booking airport transfer or send some bananas to our room as we would miss breakfast due to an excursion, they were not at all interested in helping and we were asked to sort it out ourselves. Additionally no one were at the front desk when we tried to check out despite agreeing on a time the previous evening. After waiting we had to leave for the airport.
Stayed 7 nights in Oct 2024