Croft Hotel

2.5 star property
Hotel in Leicester with 24-hour front desk and bar/lounge

Room options

View all photos for Comfort Double Room, Ensuite

Desk, iron/ironing board, free WiFi

Comfort Double Room, Ensuite

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi

Twin Room, Ensuite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Ensuite

Desk, iron/ironing board, free WiFi

Family Room, Ensuite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • 14 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Leicester

At Croft Hotel you'll be within just a 5-minute stroll of Victoria Park and within 15 minutes of De Montford Hall. Highlights at this hotel include free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include luggage storage and a banquet hall. .In proximity to this Leicester hotel you'll find Loughborough University.

What's nearby

  • Victoria Park - 2 min walk - 0.2 km
  • De Montford Hall - 11 min walk - 0.9 km
  • University of Leicester - 15 min walk - 1.3 km
  • De Montfort University - 3 min drive - 2.1 km
  • Curve Theatre - 3 min drive - 2.1 km

Getting around

  • Leicester Station - 16 min walk
  • East Midlands Airport (EMA) - 46 min drive

Restaurants

  • ‪Al-Barakah Fish & Chips - ‬8 min walk
  • ‪Blue Point - ‬8 min walk
  • ‪The Old Horse - ‬5 min walk
  • ‪Oodles - ‬7 min walk
  • ‪Cravings Dessert Bar - ‬9 min walk

About this property

Croft Hotel

Hotel in Leicester with 24-hour front desk and bar/lounge
Croft Hotel offers its guests multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Free self parking is available.

This Leicester hotel is smoke free.

  • 26 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Croft Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Leicester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The Bell Gate House
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  • Air-conditioning
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  • Housekeeping
3.7 out of 5, Good, 108 reviews
The Bell Gate House

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Croft Hotel Leicester
Croft Hotel
Croft Leicester
Croft Hotel Hotel
Croft Hotel Leicester
Croft Hotel Hotel Leicester

Frequently asked questions

What is the cancellation policy at Croft Hotel?

Croft Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Croft Hotel?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Croft Hotel on 4 Jan 2026 start from NZ$135.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Croft Hotel?

Yep, Croft Hotel has a free self car park.

Is there a free airport shuttle available at Croft Hotel?

No, Croft Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Croft Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Croft Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 5 out of 104 reviews
Rating 8 - Good. 31 out of 104 reviews
Rating 6 - Okay. 16 out of 104 reviews
Rating 4 - Poor. 25 out of 104 reviews
Rating 2 - Terrible. 27 out of 104 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Fayaz

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good, place needs updating tv didn’t work also towels were dirty etc
Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Disliked: Cleanliness, amenities, property conditions & facilities
The curtains were falling down. There were stains on the stair carpets. Hotel smelt of cigarette smoke and weed. Looked as if it is being used as a halfway house for the druggies and homeless. I WOULD NOT stay here or recommend it. Called Expedia asking for a refund as i felt unsafe. They say they called the hotel, i was stood by the phone. It did NOT ring. I believe they lied and now refuse my refund. This place should not be on their web page for the safety of their customers.
Stayed 2 nights in Jul 2025

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here again would rather sleep in the park across the road before i stay here again.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property had no heat (40F outside) and was extremely cold. Mildew in shower and mold on ceiling and window frames. Loose carpeting tripped wife at top of stairs. Staff failed to explain that the heat wasn’t working. Also, room not as described. Supposed to be two bedrooms with three beds but was one tiny room with two beds. Was not offered compensation and wanted to charge more for additional space.
Stayed 1 night in Mar 2024

2/10 Terrible

Brody

Stayed 1 night in Mar 2024

8/10 Good

Jodi

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

Leicester visit

Hotel is being renovated at moment so rooms are basic but was in right location to visit o2 academy . Check in guy was lovely, car park aswell so suited our needs for one night.
Stayed 1 night in Mar 2024

2/10 Terrible

Lauren

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy the bed was old and worn the mattress was all wavey from being old the loo roll holder was hanging iff the wall the shower door handle was hanging off. The extractor fan wa filthy the ekectric heater was broken the mirror in the room was broken there where hokes in the wall behind the door wall paper torn and had parts missing... no hot water and the sink was blocked... avoid at all costs
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Terrible. We arrived and room was freezing, staff said they would make sure it was warm when we came back. Still hasn’t been touched at 01:30. Came with a small heater had to sleep with clothes on. Big damp patch on ceiling, bathroom cold and damp with radiator hanging off.
Stayed 1 night in Jan 2024

10/10 Excellent

Renifrida

Stayed 2 nights in Jan 2024

10/10 Excellent

Kudzai L Deka

Stayed 1 night in Dec 2023

10/10 Excellent

Roopinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was ok, nice and warm very basic. But it was a cheap stsy. Only one glass, and not much milk for tea and coffee. Bed comfortable. The stairwell going up to the room was hard work. No lift. Ok for a night. I would not stay again.
Stayed 1 night in Dec 2023

4/10 Poor

L

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived and had to go back to reception for toilet paper because none was in my room. I could barely get in to the shower as the doors only opened to about 50cm and we're far too narrow for anyone to fit in. Wish I hadn't as once I was in there was no hot water - it worked in the sink. The staff were helpful but overall it was not good
Stayed 1 night in Nov 2023

2/10 Terrible

Ms

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

The room was cold wasn’t told that homeless stay

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was good, the hotel is in the process of being worked on, the tiles and floor weren’t fixed or flat the door wouldn’t close properly and there were lights that didn’t work hopefully they get this all fixed soon
Stayed 1 night in Oct 2023

6/10 Okay

colin

Disliked: Cleanliness, property conditions & facilities

It is somewhere to sleep

No heating, water off when arrived, the wardrobe was 4pieces of chipboard with a rail, mould in bathroom plus floor tiles missing old bar of soap on the floor by sink, Draws not sure if I touched them they would stay standing, waking up cold was no fun, there was washing drying on landing
Stayed 3 nights in Oct 2023

4/10 Poor

Carl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities, room comfort

Not to be recommended

It seems this hotel has been claiming the "sorry we're renovating" story for 3 years now and that doesn't ring true to me. Whilst my room was clean it needs complete refurbishment with missing floor tiles in the bathroom, missing drawer in desk and for goodness sake, anaglypta on the walls! Worst was the mattress which gave no support so I had a dreadful nights rest.
Stayed 1 night in Sep 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Chris

Stayed 2 nights in Aug 2023

8/10 Good

Annie

Liked: Staff & service
A lovely, warm welcome from Vijay... A beautiful Victorian guest house, under renovation (this did not interupt my stay). The room was clean, very comfortable bed, furniture was purposeful, excellent hot shower. Breakfast is not offered at the time of writing this review. One minor glitch with an over powering and nauseating smell of cigarettes in the bathroom.... Staff were very keen to rectify with air freshner, but despite keeping the window open all day and night, the smell didn't disappear - No fault of the staff at all. I had a very good night's sleep... I would visit again... I recommend a visit to the museum and sampling the range of culinary delights in the London Road restaurants..... 😀 😋
Stayed 1 night in Jul 2023

2/10 Terrible

Elizabeth

Stayed 1 night in Jul 2023

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property lacks some cleaning and I didn't sleep well at all
Stayed 1 night in Jun 2023