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Marriott's Kaua'i Beach Club

4.0 star property
On beach with outdoor pool for sandy fun near Nawiliwili Harbor

Photo gallery for Marriott's Kaua'i Beach Club

Hot tub, steam room, body wraps, body scrubs, facials
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Outdoor pool, pool cabanas (surcharge)
Room, 1 Queen Wall Bed, Non Smoking, Balcony (Oceanfront) | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Room service
  • Bar
  • Hot tub
  • Spa
  • Laundry
The current price is NZ$731
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
3610 Rice Street, Lihue, HI, 96766
  • Kalapaki Beach
    ‪3 min walk‬
  • Nawiliwili Harbor
    ‪14 min walk‬
  • Nawiliwili Bay
    ‪1 min drive‬
  • Lihue, HI (LIH)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (French Balcony)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Oceanfront (French Balcony)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Separate bath and shower
Private bathroom
Hairdryer
Designer toiletries
Coffee/tea maker
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Wall Bed, Non Smoking, Balcony (Oceanfront)

Room, 1 Queen Wall Bed, Non Smoking, Balcony (Oceanfront) | Living area

Room, 1 Queen Wall Bed, Non Smoking, Balcony (Oceanfront)

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 37 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Non Smoking, Oceanfront (French Balcony)

Room, Non Smoking, Oceanfront (French Balcony)

Room, Non Smoking, Oceanfront (French Balcony)

Highlights

Air conditioning
Mini-fridge
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Designer toiletries
Coffee/tea maker
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Designer toiletries
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Wall Bed, Non Smoking, Garden View

Property amenity

Room, 1 Queen Wall Bed, Non Smoking, Garden View

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Designer toiletries
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Villa, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bath and shower
Private bathroom
  • 97 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

55-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bedroom
Separate bath and shower
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Ocean View (Balcony)

In-room safe, desk, iron/ironing board, free WiFi

Room, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Designer toiletries
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 Queen Wall Bed, Non Smoking, Ocean View (Balcony)

55-inch LCD TV with cable channels, TV

Room, 1 Queen Wall Bed, Non Smoking, Ocean View (Balcony)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Designer toiletries
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Wall Bed, Balcony, Ocean View (Hearing Accessible)

55-inch LCD TV with cable channels, TV

Room, 1 Queen Wall Bed, Balcony, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Mini-fridge
HDTV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

55-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bath and shower
Private bathroom
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Balcony)

In-room safe, desk, iron/ironing board, free WiFi

Villa, 1 Bedroom, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bedroom
Separate bath and shower
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront (Oceanfront, Balcony)

In-room safe, desk, iron/ironing board, free WiFi

Villa, 1 Bedroom, Non Smoking, Oceanfront (Oceanfront, Balcony)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bedroom
Separate bath and shower
  • 70 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

55-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bedroom
Separate bath and shower
  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Villa, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
HDTV
Separate bath and shower
Private bathroom
  • 88 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

About the area

Lihue

At Marriott's Kaua'i Beach Club you'll be within just a 10-minute stroll of Nawiliwili Bay and Nawiliwili Park. Highlights at this beachfront hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The restaurant, Kukuis on Kalapaki Beach, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, Hot tub and steam room. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 30-minute drive of this 4-property class Lihue hotel include Poipu Beach and Nawiliwili Harbor.

What's nearby

  • Kalapaki Beach - 3 min walk - 0.3 km
  • Kauai Lagoons Golf Club - 5 min walk - 0.5 km
  • Nawiliwili Harbor - 14 min walk - 1.2 km
  • Nawiliwili Bay - 1 min drive - 0.4 km
  • Kauai Museum - 3 min drive - 3.0 km

Getting around

  • Lihue, HI (LIH) - 7 min drive

Restaurants

  • ‪Duke's - ‬4 min walk
  • ‪The Musubi Truck - ‬8 min walk
  • ‪Lilikoi Bar and Grill - ‬8 min walk
  • Kukui's on Kalapaki Beach
  • ‪Hualani's - ‬7 min drive

About this property

Marriott's Kaua'i Beach Club

On beach with outdoor pool for sandy fun near Nawiliwili Harbor
Marriott's Kaua'i Beach Club offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A children's pool, a 24-hour fitness centre, and a steam room are also featured at the business-friendly Marriott's Kaua'i Beach Club. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Lihue hotel is smoke free.

  • 232 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Built in 1986
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Marriott's Kaua'i Beach Club offers 232 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Languages

English

Similar properties

On the beach, beach cabanas, sun-loungers, beach umbrellas

The Royal Sonesta Kaua'i Resort Lihue

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$745
includes taxes & fees
2 Sept - 3 Sept
The Royal Sonesta Kaua'i Resort Lihue

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Portofino
  • Duke's Kauai
  • Kukuis on Kalapaki Beach

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Golf
  • Hot tub
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 1986
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 14 2025 to December 31 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 12 August 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-006-569-9840-01
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-006-569-9840-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott's Kaua'i Beach Club
Marriott's Kaua'i Beach Club Condo Lihue
Marriott's Kaua'i Beach Club Condo
Marriott's Kaua'i Beach Club Lihue
Marriott's Kaua'i Club Lihue
Marriott's Kaua'i Club Lihue
Marriott's Kaua'i Beach Club Hotel
Marriott's Kaua'i Beach Club Lihue
Marriott's Kaua'i Beach Club Hotel Lihue

Frequently asked questions

What is the cancellation policy at Marriott's Kaua'i Beach Club?

Marriott's Kaua'i Beach Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott's Kaua'i Beach Club?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Marriott's Kaua'i Beach Club on 23 Aug 2025 start from NZ$731.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott's Kaua'i Beach Club?

Yep, Marriott's Kaua'i Beach Club has a free self car park. Additionally there is valet parking for USD 30 per day.

Are there any beaches close to Marriott's Kaua'i Beach Club?

Yep, Marriott's Kaua'i Beach Club is a short 10-minute walk from Kalapaki Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Marriott's Kaua'i Beach Club?

Yep, there is an onsite spa at Marriott's Kaua'i Beach Club. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Marriott's Kaua'i Beach Club have a pool?

Marriott's Kaua'i Beach Club has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana. One of the swimming pools will be unavailable from August 14 2025 to December 31 2026 (dates subject to change).

What luxury perks are available at Marriott's Kaua'i Beach Club?

Marriott's Kaua'i Beach Club features a full-service spa, an outdoor pool and 4 restaurants.

Is there a free airport shuttle available at Marriott's Kaua'i Beach Club?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Marriott's Kaua'i Beach Club?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott's Kaua'i Beach Club?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Marriott's Kaua'i Beach Club?

No, pets are not allowed.

Is there a golf course on site at Marriott's Kaua'i Beach Club?

There is a golf course next to Marriott's Kaua'i Beach Club.

Marriott's Kaua'i Beach Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 534 reviews
Rating 8 - Good. 114 out of 534 reviews
Rating 6 - Okay. 74 out of 534 reviews
Rating 4 - Poor. 43 out of 534 reviews
Rating 2 - Terrible. 38 out of 534 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Disliked: Staff & service, amenities, property conditions & facilities
We did not get the room we paid for. Had to sleep on a Murphy bed, in a small outdated room. We checked out and they said we couldn’t get the rate we were quoted because we checked out and made us pay $ 300. MORE for early check out. The room ended up costing us over $ 700!!! For one night in a room we didn’t reserve.
Stayed 7 nights in May 2025

10/10 Excellent

Pavel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property on the island
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stunning property. Centralized and close to airport. The rooms were beautiful. Staff was amazing and quick to assist in any situation. The beach access is like no other. Multiple dining options and shopping on property as well as walking distance.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cheri

Liked: Property conditions & facilities
I hit
Stayed 1 night in Apr 2025

10/10 Excellent

Owen, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to other parts of the island.
Stayed 2 nights in Mar 2025

10/10 Excellent

maria

Stayed 7 nights in Mar 2025

10/10 Excellent

Teri Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly and helpful staff, variety of dining options and great food but pricey. Amazing pool and beach access. Grounds were landscaped beautifully, room was clean and quiet withe the best view overlooking the pool and the beach. Elevator was fast, laundry facility was convenient. Expedia got us a good deal for room and flight. We can't wait to return!
Stayed 7 nights in Mar 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay!

Gorgeous property, kind and helpful staff. Would definitely stay there again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Melissa, Seattle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an uncharacteristic miss for Marriott. We stayed one night at this property before meeting up with the rest of our group in another part of the island. We arrived late and night and had a long walk to the reception area. All of the food options were long since closed (which was not a big deal) but the guy checking us in said, as a one-time courtesy he'd "let" us take a bottle of water for free (for an $800 a night hotel room!) After another long haul, my son and I opened up the door to our room and were suprrised to see NO BED. It was a very shabby room that didn't look particularly clean (hair in the sink, etc.) We had booked a queen ocean-view room so were surprised to see the bed was a murphy bed we had to pull down and assemble ourselves. I almost cried when we crawled into the bed and saw visible bed bugs in the seams at the edge of the duvet and mattress. (We left our suitcases zipped across the room and later washed everything so as not to take the bugs home with us.) I was gobsmacked by the price of the room for the condition of the property and the room. We spent almost 20 minutes in line just to grab a coffee the next morning. The most shocking part was that when I very tactfully and quietly mentioned bedbugs at checkout, the woman helping us just shrugged and said she'd "let housekeeping know." She was completely nonplussed. There was no apology or any effort to make it right. Even my 10-year old said, "That was the worst hotel we've ever stayed in."
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When you need to get away!

Very quiet, very private VERY BEAUTIFUL
Stayed 2 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrei

Stayed 5 nights in Feb 2025

2/10 Terrible

karen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

False "Garden View"

We booked a "Garden View" room, we ended up with the back of the restaurants view! When I complained to management they blamed it on Expedia and said it was because we booked thru the online site!!
Stayed 1 night in Jan 2025

10/10 Excellent

Luba

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Helen Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
alot of construction going on - elevators/walkways were closed
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Stayed 4 nights in Nov 2024

4/10 Poor

Carol

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff not helpful. Wouldn't recommend.
Stayed 1 night in Nov 2024

6/10 Okay

Chris and Kathy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sadly, this property has declined over the years, in spite of being in a constant state of renovation. While our time- share room had the expected amenities, well, let's just say it didn't sparkle. The hallways, stairwells, and other common areas were in severe need of repair (floor tiles were actually crumbling, carpets were dirty, our hallway had an offensive odor), and the elevator was such a mess we didn't dare use it. To top it off, the two major outdoor pool restaurants were closed for repair. Happily, the beach area was beautiful, the pool area very attractive, and close-by restaurants helped fill in the dining gaps. But the cost of our accommodations was in no way justified by the condition of the property. Unfortunately, this was not the 4-star 25th anniversary trip we had envisioned.
Stayed 4 nights in Oct 2024

2/10 Terrible

Keith

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is gorgeous one house keeping did disrespect my whole entire privacy
Stayed 1 night in Oct 2024

4/10 Poor

Rosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is beautiful and well maintained. Unfortunately the low review has more to do with Expedia’s false advertising and some aspects of the hotel. Expedia lists the room as a queen bed bedroom and turned out to be a pull out/sofa bed. I noticed it 2 days before our trip (they tell you it’s a wall bed on the confirmation after you purchase) of course I immediately tried getting a room change. I thought I bought the travel insurance, should be ok. Expedia wanted to charge me a ridiculous amount to get an actual bed even with the travel protection plan. We paid $1800 for 4 nights. Expedia wanted to charge another $2400 ($1700 penalty fee plus the room type difference). There was a lot of back and forth, between Expedia and the hotel. The hotel manager first told me we could do the change and just pay the difference but that I had to have Expedia do the change. I called Expedia again, they said no, and asked me to call the hotel. I called back the manager changed her mind and said she didn’t deal with changes from third parties and that she only dealt with people who had timeshares. We tried changing the room once at the hotel, they still didn’t allow it, which is too bad because at the end of the day we were still hotel guests. Of course the day after we checked in they wanted to schedule a meeting with us to try and sell us a timeshare. We also had incredibly loud neighbors, playing music at 4:45am. I’ve used Expedia for over 10 years, this is the last time.
Stayed 4 nights in Oct 2024

10/10 Excellent

N. Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

6/10 Okay

Sheldon, Woodland Hills

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had i known I would be trolled everyday to attend a timeshares presentation I would have booked my vacation elsewhere! A lot of construction and loud noises everyday not very relaxing!
Stayed 8 nights in Sep 2024