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Eurostars Universal Lisboa

5.0 star property

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Lobby
Rooftop terrace
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$250
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(134 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(30 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the area

Lisbon

You'll be connected to a railway/underground station at Eurostars Universal Lisboa, and within just a 10-minute stroll of Lisbon Casino and Vasco da Gama Shopping Centre. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of airport pick-up service. .Places within a 15-minute walk of this 5-property class Lisbon hotel include Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 5 min walk - 0.5 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.5 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • MEO Arena - 8 min walk - 0.7 km
  • Parque das Nacoes Marina - 10 min walk - 0.9 km

Getting around

  • Oriente Station - 6 min walk
  • Cabo Ruivo Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 13 min drive

Restaurants

  • ‪Sky Bar Tivoli - ‬5 min walk
  • ‪Honest Greens - ‬5 min walk
  • ‪#SeaTheFuture - ‬6 min walk
  • ‪Tivoli Caffè Oriente - ‬5 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

  • 1 building
  • 189 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary bathrobes. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9908

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Eurostars Universal Lisboa?

Eurostars Universal Lisboa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Universal Lisboa?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on 5 Apr 2026 start from NZ$250, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Universal Lisboa?

Yep, Eurostars Universal Lisboa has a covered self car park for EUR 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Eurostars Universal Lisboa?

The closest beach to Eurostars Universal Lisboa is Costa da Caparica Beach (18.6 km).

Does Eurostars Universal Lisboa have a pool?

Eurostars Universal Lisboa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May 01 to October 31.

Is Eurostars Universal Lisboa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Eurostars Universal Lisboa is a hit with families.

Does Eurostars Universal Lisboa serve breakfast?

Yep, buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Eurostars Universal Lisboa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Eurostars Universal Lisboa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eurostars Universal Lisboa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Universal Lisboa?

No, pets are not allowed.

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 906 out of 1200 reviews
Rating 8 - Good. 168 out of 1200 reviews
Rating 6 - Okay. 71 out of 1200 reviews
Rating 4 - Poor. 26 out of 1200 reviews
Rating 2 - Terrible. 29 out of 1200 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Roderick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful at the front desk!
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, breakfast was excellent, very impressed.
Stayed 5 nights in Dec 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, amenities
small room. good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, staff & service, amenities
This place is excellent—I absolutely love it. It’s quiet and conveniently located just 10 minutes from the airport. The staff are great, and the breakfast is amazing with a wide variety of options. Plus, it’s only a seven-minute walk to the Vasco da Gama shopping mall. Fantastic location overall. Highly recommended.
Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent breakfast, would recommend this hotel 100 times more!
Stayed 2 nights in Dec 2025

10/10 Excellent

JOEY, savannah

Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in every way
Stayed 1 night in Dec 2025

10/10 Excellent

Rajbinder

Liked: Cleanliness, amenities, property conditions & facilities
Eurostars Universal Lisboa exceeded all expectations. The hotel is modern, spotless, and beautifully designed, with very comfortable rooms and exceptionally attentive staff. The breakfast is excellent, and the location is perfect for exploring Lisbon. Definitely a top choice — I’ll be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Quynh Chau

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent, room, staff, breakfast, location close to big market and walking distance restaurants. We will return
Stayed 4 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, did not use most amenities. comfortabe room, good food at lobby bar. Friendly bilingual staff
Stayed 1 night in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

8/10 Good

Marie

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and 💯 Recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

John T, Levittown

Convenient
Stayed 6 nights in Nov 2025

8/10 Good

Christopher, Boulder

Stayed 3 nights in Nov 2025

10/10 Excellent

Si

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel on the whole, where incredibly helpful. The breakfast was fantastic, I was half board, which was the only disappointment
Stayed 2 nights in Nov 2025

8/10 Good

Muhammed Cihan

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff, cleaning
Stayed 2 nights in Nov 2025

10/10 Excellent

Deolinda Mitelga, Luanda

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sammy

Stayed 1 night in Nov 2025

4/10 Poor

Traian

Travelled with group
Liked: Cleanliness
Not happy with the service 👎
Stayed 2 nights in Oct 2025

2/10 Terrible

Kashina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am deeply saddened I was not able to stay at the Eurostar Universal Lisboa in October, during my birthday. I spoke with two hotel staff Rafeal who stated they will refund the money I did not receive it. The hotels holding on to money I was not able to utilize and the sad that they doing this to a person who's disabled. Due to my sickness I was not traveling I also obtained insurance. I contacted Expedia, Eurostar Universal Lisboa and AIG; they all have given me the run around. Due to my disability, I was unable to reach my destination by the original mode of transportation, nor did I have any other accessible or safe means of reaching Lisbon. This situation I could not complete my trip or arrive at my destination through any available means.I canceled my reservation at Eurostars Hotel in 24 hours. Keep in mind in the USA. In the a.m., a full day in advance, following the proper procedures required by both the hotel and AIG Travel Guard. I also purchased travel insurance specifically to protect against such unforeseen circumstances. It is deeply concerning that they have not refunded me. I acted in good faith, and the funds withheld for a hotel stay I could not use constitute an unfair and inconsistent application of the policy. This situation has caused unnecessary financial and emotional distress, especially as the trip was meant to celebrate my birthday to Lisbon where I have never been and was not able to see or enjoy. I have still not received my refund. Be aware.
Stayed 2 nights in Oct 2025

8/10 Good

Katrina

Liked: Cleanliness, property conditions & facilities
The location of the hotel was perfect and the room was pretty nice for the price. The only issue that popped up during my stay was a false fire alarm at 3am that required us to evacuate the building.
Stayed 2 nights in Jul 2025