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Eurostars Universal Lisboa

5.0 star property
Luxury Lisbon hotel connected to a railway/underground station, 3-minute walk to Lisbon Casino

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Property preview
Lobby
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$214
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪3 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪3 min walk‬
  • Place, Lisbon Oceanarium
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • Sleeps 1
  • 1 King Bed

About the area

Lisbon

You'll be connected to a railway/underground station at Eurostars Universal Lisboa, and within a short 5-minute stroll of Lisbon Casino and Vasco da Gama Shopping Centre. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of airport pick-up service. .Places within a 15-minute walk of this 5-property class Lisbon hotel include Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.3 km
  • Vasco da Gama Shopping Centre - 3 min walk - 0.3 km
  • MEO Arena - 7 min walk - 0.6 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • Parque das Nacoes Marina - 10 min walk - 0.9 km

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 13 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪Tivoli Caffè Oriente - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Zero Zero - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury Lisbon hotel connected to a railway/underground station, 3-minute walk to Lisbon Casino
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

  • 1 building
  • 189 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary bathrobes. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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4.6 out of 5, Wonderful, 1,507 reviews
The price is NZ$303
includes taxes & fees
21 Jan - 22 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9908

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Eurostars Universal Lisboa?

Eurostars Universal Lisboa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Universal Lisboa?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on 3 Jan 2026 start from NZ$197.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Universal Lisboa?

Yep, Eurostars Universal Lisboa has a covered self car park for EUR 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Eurostars Universal Lisboa?

The closest beach to Eurostars Universal Lisboa is Costa da Caparica Beach (18.7 km).

Does Eurostars Universal Lisboa have a pool?

Eurostars Universal Lisboa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May 01 to October 31.

Is Eurostars Universal Lisboa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Eurostars Universal Lisboa is a hit with families.

Does Eurostars Universal Lisboa serve breakfast?

Yep, buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Eurostars Universal Lisboa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Eurostars Universal Lisboa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eurostars Universal Lisboa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Universal Lisboa?

No, pets are not allowed.

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 831 out of 1111 reviews
Rating 8 - Good. 155 out of 1111 reviews
Rating 6 - Okay. 67 out of 1111 reviews
Rating 4 - Poor. 27 out of 1111 reviews
Rating 2 - Terrible. 31 out of 1111 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Tierra

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this amazing hotel! The food was incredible, dinner and breakfast was served by wonderful staff . I am a genuine foodie, coming from the restaurant business and this was unlike any hotel experience I’ve ever had. The view from the infinity pool and bar was incredible. Close to airport , train station, and 10 min uber ride to Lisbon central. By the way the room was so delightful with the best shower I have experienced in a long time, perfect for a romantic 1st night in Lisbon
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful hotel away from the city. Just not much to do other than stay in the hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Metod, Jupiter

Business traveller
Disliked: Staff & service, amenities
Hotel decided to close and renovate spa and fitness in the most expensive week of the year ($+-1000$ USD a night). While they renovated the spa, my room smelled for 4 days like sh.t. The size of the hotel room is closet size. In general it's clean but I found a cockroach in my room... a first in Europe. One day we where out of running water when I came back at night, next morning no water, I called the reception and they offered me to go to a sister hotel to shower... LOL!!! Somehow miraculously after my call the water came back. Well... the location is good if you need to attend the Fiera. But they won the 5* in a lottery. 3-4* Max. Oh btw. i had booked 4 rooms in the hotel... all the same, I'm the only one with a cockaracha. I honestly felt taken advantage of.
Stayed 6 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to train station and airport

Red hotel near the airport and train station
Stayed 1 night in Jun 2025

10/10 Excellent

Colin, Hiram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towel warmer was a wonderful touch, however, washcloths should be standard to any hotel property that caters to travellers around the world.
Stayed 2 nights in Sep 2025

10/10 Excellent

robert

Great Stay

Front desk staff was wonderful. Helpful, cheerful and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Bardia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Sep 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanness
Stayed 1 night in Jul 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and kind staff. Close to train station and mall. Walking distance to the waterfront.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful. They held our luggage until our room was ready since we arrived early. They gave us a map and recommendations for how to spend our day. The restaurants they recommended were delicious and authentic. They had a great bar in the lobby. The room was beautiful with a nice view and comfy bed. We had coffee for the morning in our room. Everything was just wonderful and I would definitely stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, fast check in service.
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the pool and pool bar were open until midnight. The view is amazing.
Stayed 2 nights in Sep 2025

8/10 Good

Mandy

Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with a small yet nicely furnished room and a comfortable bed. Recommended stay if you’re in Lisbon for a few days.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen, Caledon Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & clean, but outside noise is too much

The hotel is beautiful, modern and clean However the windows are not airtight. This was a problem since the hotel is beside “Oriente” main bus/train station. I had to put my ear plugs on so that I can sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay before heading to the airport. Wonderful hotel! Clean, quiet, modern, and super helpful staff!
Stayed 1 night in Sep 2025

4/10 Poor

Corrin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
What a false advertisement!!! I booked this hotel because it was our last night in Portugal and we wanted to be close to the airport, but also the rooftop pool and bar were by far the selling points! At 4pm we walked up to the pool and as we were about to get in, we were stopped and informed that the entire rooftop area was off limits for a private event. We were not informed of this at all during our check in. As we were going back to the room an announcement came on saying the building was being evacuated and kept playing for 30 minutes. When we went to the meeting point we were informed that this was a false alarm. In talking to other guests and complaining about the pool, they said they knew about it a few days earlier when they check in. We called the front desk they said that it was a pop up event and they couldn’t prepare for it in advance. When we checked out we complained and they said “it was raining anyway” which was a lie. The fact that we were not informed, provided compensation, or any solution was a huge disappointment!
Stayed 1 night in Sep 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 6 nights in Sep 2025

10/10 Excellent

Debashree

Stayed 1 night in Aug 2025