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Hotel da Baixa

4.0 star property
Hotel with a restaurant, steps from Santa Justa Elevator

Photo gallery for Hotel da Baixa

Classic Double or Twin Room
Lobby
Lobby sitting area
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Santa Justa Elevator
    ‪2 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View

Junior Room, Courtyard View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

About the area

Lisbon

Hotel da Baixa places you steps from Santa Justa Elevator and within a short 5-minute stroll of Rossio Square. Highlights at this hotel include a restaurant and in-room free WiFi. .Sebastião is the hotel's own bar. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Baixa hotel include Avenida da Liberdade and Commerce Square.

What's nearby

  • Santa Justa Elevator - 2 min walk - 0.2 km
  • Rossio Square - 2 min walk - 0.2 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Commerce Square - 7 min walk - 0.6 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 24 min drive

Restaurants

  • ‪A Nata de Lisboa - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Cerveja Canil - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

Similar properties

Property entrance

Hotel Santa Justa Lisboa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,054 reviews
The price is NZ$383
includes taxes & fees
30 June - 1 July
Hotel Santa Justa Lisboa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 510901352. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel da Baixa?

Hotel da Baixa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel da Baixa?

Yep, Hotel da Baixa has a self car park for EUR 40 per day.

Are there any beaches close to Hotel da Baixa?

The closest beach to Hotel da Baixa is Costa da Caparica Beach (12 km).

What makes Hotel da Baixa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel da Baixa.

Does Hotel da Baixa serve breakfast?

Yep, our guests are hooked on the buffet breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel da Baixa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel da Baixa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel da Baixa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel da Baixa?

No, pets are not allowed.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 862 out of 1004 reviews
Rating 8 - Good. 111 out of 1004 reviews
Rating 6 - Okay. 22 out of 1004 reviews
Rating 4 - Poor. 5 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2025

10/10 Excellent

ilean

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 1 night in Mar 2025

8/10 Good

Shirin Khambata

Liked: Amenities
Very centrally located. Very well appointed and comfortable rooms. Breakfast is average and breakfast area is small and cramped. Overall would recommend this hotel for a good short stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2025

10/10 Excellent

Sumaita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean hotel and helpful and friendly staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service from the moment you arrive. I loved all the extra touches like complementary tea, coffee , soft drinks and pastries all day. Hair straighteners in the room along with high end toiletries provided including conditioner and body lotion. The walking tour offered daily by Pedro was also a great way to introduce you to the local area and find out about the history of Lisbon
Stayed 4 nights in Mar 2025

10/10 Excellent

Shaeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!!

Wonderful service, delicious breakfast, clean, affordable.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights, hotel is centrally located on a pedestrian only street. After Uber dropped me off, Rafael came to help bring my luggage to the hotel. He gave a very warm welcome, checked me in, offered me free breakfast and I didn’t have to wait for my room. I am highly sensitive to fragrances. A lot of hotels I haven stayed at, have strong fragrances. When I entered my room, I immediately noticed there was no fragrance! My room was very quiet, spacious, bright, had 2 bathroom windows, bed was very comfortable. Knowledgeable hotel staff provided a free walking tour to get familiar with Lisbon history and what to see and do. My room included complimentary extras - bottled water, mini fridge beverages (beer, Coke, juice) that were replenished daily. Housekeeping kept my room very clean, provided turn down service, mini bottles of red and white port wines. There was complimentary coffee, tea, fresh juices, bottled water, apples, cookies, natas in the hotel lobby. Pedro always provided a friendly and warm welcome at breakfast. Buffet was excellent, including an omelette station,huge variety of fresh quality food items. Location of hotel could not be any better. I could see the water as soon as I stepped out.It was surrounded with many restaurants, shopping and points of interest all within walking distance. I had a wonderful stay! All Hotel staff, notably Rafael and Pedro provided excellent, friendly, helpful, kind service.This is better than a 4 star hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Big thank you to Rafel
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice! Friendly staff, excellent breakfast! Close to everything! Loved our stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Himilce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located, walking distance from city center. Staff was very kind, easy check in. Room was modern and clean. We had a wonderful experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Felicity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful, centrally located and in easy walking distance of most attractions. The staff at the hotel went above and beyond for us, I cannot compliment them enough. Facilities for our 2 year old were easy to organise and everything was thought of.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tsuyoshi, Wheelersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rated as a four star hotel but the amenities and most of all the staff, make it a five star. Everyone went above and beyond; I have not seen service like that in a long time. Due to the street closure the Uber could not drop us off at the front door, they actually came to get our luggage. Rafael offered us a free breakfast which came in handy since my partner was sick and for a couple days could not leave the hotel. The bed was extremely comfortable, offering us two sizes of slippers (his and hers) is unheard of nowadays. The breakfast buffet had many choices, an omelet station, great coffee, fresh juices and sparkling wine. The location of the hotel is fantastic, close to restaurants, shops and local sites. There are a lot of hotels in Lisbon but this one by far is top notch and it is due to the staff. Once again Rafael went above and beyond.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were outstanding. The hotel walking tour was extremely informative and a great start to exploring Lisbon. Guest services also helped us plan our day trip to Sintra and our visit to the Gulbenkian Museum. The transfers to & from the airport were efficient. We enjoyed dinner at the hotel on two occasions. The hotel felt like a home away from home snd we look forward to our next visit there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tsuyoshi, Wheelersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location with wonderful staff, beds and daily breakfast! The staff are beyond helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Champagne in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyne, Cheltenham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small hotel - felt very independent and special. Such a warm welcome on arrival, all the staff were so friendly, helpful and professional. Lots of lovely thoughtful touches - complimentary tea, coffee, water, fruit, pastel de nata, cookies, in reception! Plus complimentary small bottles of port on on our last night, delivered to our room. Gorgeous room and bathroom, well maintained with nice amenities. Fantastic buffet breakfast and excellent restaurant - high standard of food. Would definitely recommend, in fact we have booked to return next week on our journey back through Lisbon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Hotel Da Baixa. The service was friendly and excellent and the location was perfect - close to great restaurants, but quiet and safe.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were delighted with the whole stay! Loved the high quality sheets on the beds - made for excellent nights sleep. Decor was beautiful with a book explaining the styles chosen based on historical times and figures available in each room. Easy walk to anything downtown. We would come again in a heartbeat!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shinichiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 1 night in Feb 2025