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My Story Hotel Rossio

Property class: 3

Photo gallery for My Story Hotel Rossio

A restaurant with long tables, chairs, and chandeliers.
A corner room with a bay window overlooking a cityscape. There is a small round table with two chairs and a book on it.
A narrow alleyway with a building featuring a balcony and a window with a plant hanging from the wall.
A hotel entrance with a curved facade, a reception desk, and a sign for 'Story Hotel'.
A hotel room with a bed, a desk, a chair, and a window with a view of buildings.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is NZ$220
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a large bed, bedside tables, a small table with a vase, and a window with a view of buildings.

Standard Double Room

8.0 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A modern hotel room with a large bed, a desk, and a large wall decoration.

Twin Room

9.4 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Rossio)

A view through a window of a plaza with a central open space, surrounded by buildings with red-tiled roofs and a prominent church with a dome.

Double Room (Rossio)

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A view through a window of a plaza with a central open space, surrounded by buildings with red-tiled roofs and a prominent church with a dome.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a small table, a chair, and a wall-mounted lamp.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room (Rossio)

A modern hotel room with a large bed, a desk, and a large wall decoration.

Twin Room (Rossio)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

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Lisbon City Center
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 58 reviews
The price is NZ$592
includes taxes & fees
16 Nov - 17 Nov
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About the area

Lisbon

My Story Hotel Rossio puts you in the heart of Lisbon, within steps of popular attractions like Rossio Square and Santa Justa Elevator. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Lisbon City Center hotel include Avenida da Liberdade and Commerce Square.

What's nearby

  • Rossio Square - 1 min walk - 0.1 km
  • Santa Justa Elevator - 2 min walk - 0.2 km
  • Restauradores Square - 3 min walk - 0.3 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 2 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪A Ginjinha - ‬3 min walk
  • ‪Fabrica da Nata - ‬2 min walk
  • ‪Café Portugal - ‬1 min walk

About this property

My Story Hotel Rossio

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Rossio.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 4 levels
  • Built in 2015
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Rossio offers 46 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 11295

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

Frequently asked questions

What is the cancellation policy at My Story Hotel Rossio?

My Story Hotel Rossio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at My Story Hotel Rossio?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Rossio on 17 Nov 2026 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to My Story Hotel Rossio?

Yep, My Story Hotel Rossio is a short 13-minute walk from Ribeira das Naus.

Is My Story Hotel Rossio family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that My Story Hotel Rossio is a hit with families.

Does My Story Hotel Rossio serve breakfast?

You bet, buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at My Story Hotel Rossio?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at My Story Hotel Rossio?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at My Story Hotel Rossio?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at My Story Hotel Rossio?

No, pets are not allowed.

My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location in the center of the old town. Perfect for sightseeing and walking tours.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and location.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, the staff were so friendly and gave us helpful directions to nearby activities. We were able to get a late checkout. The breakfast was one of the best I have had in my entire life, we will be back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfectly central location. The room was very clean with lots of comfortable modern amenities. The shampoo and conditioner smelled great, too. The breakfast was great and a wonderful way to start our day in Lisbon.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here's a polished review: Writing My Story Hotel Rossio was the perfect place to stay in Lisbon! The location was amazing right in the heart of the city and within walking distance of so many attractions, restaurants, and shops. The rooms were clean, comfortable, and well maintained. We also really enjoyed the breakfast buffet. The friendly staff and unbeatable location made this a fantastic hotel, and we would definitely stay here again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and newly renovated hotel with an excellent location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very central
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. We checked out before breakfast but were provided a breakfast box which was greatly appreciated. Air conditioning kept the room somewhat cool. Not as cool as we like it however, we were there during a heat wave.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were good. Concierge services were very good( especially Ines who really went out of her way to help). Excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops restaurants and things to see. Very helpful staff. Spacious modern suite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room that was clean and bright.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, both front desk, and the room "team."
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Breakfast was very good
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of option for breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small modern hotel in a fantastic location. Would stay there again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and awesome location!
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. Room was great and everyone was warm and friendly.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly upon arrival. We arrived early and left our luggage to be stored. When we returned, the luggage was in our room. Well located near the train station for our trip to Sintra. Breakfast was excellent. They made great arrangement for us to pick up our rental car at the airport. The hotel is located on a lovely square conveniently around the corner from the train station for our visit to Sintra. Good restaurants nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
taff,location,reception,very clean room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All acceptable
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels in good location easy to access to various activities around the water front
Stayed 4 nights in May 2025