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Once Upon Lisboa

Property class: 3.5

Photo gallery for Once Upon Lisboa

A breakfast setting with a three-tiered fruit and cheese board, a selection of pastries, and orange juice on a round table.
A building with three red awnings, each labeled "Once Upon a Bakery."
A modern loft apartment with a dining area, sofa set, and a TV.
A spacious room with a large bed, a blue sofa, a glass coffee table, and a chandelier.
A modern interior with a wooden desk, two chairs, and a bookshelf filled with various decorative items.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
5 Rua de São Julião, Lisbon, 1100-150
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

A bedroom with a bed, a sofa, a desk, and a chair.

Superior Double or Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

A bedroom with a bed, a blue sofa, wooden flooring, a dresser, and a TV on the wall.

Premium Double or Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

A bedroom with a sloped ceiling, a bed with white bedding, a wooden floor, and a small table with a lamp.

Deluxe Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room (Deluxe Premium)

A spacious room with a large bed, a blue sofa, a glass coffee table, and a chandelier.

Double or Twin Room (Deluxe Premium)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A modern loft apartment with a dining area, sofa set, and a TV.

Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 6

View all photos for Deluxe

A modern bedroom with a large bed, a floor lamp, and a skylight.

Deluxe

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium

A modern hotel room with a large bed, a blue sofa, a smaller armchair, and a wooden floor.

Deluxe Premium

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lisbon

Once Upon Lisboa places you steps from Lisbon Cathedral and within a short 5-minute stroll of Commerce Square. Highlights at this hotel include free continental breakfast and a bar/lounge. .This smoke-free hotel offers concierge services, dry cleaning/laundry services and luggage storage. Added amenities include a coffee shop/cafe and a communal living room. Each morning free breakfast is served. .Attractions within a 10-minute walk of this 3.5-property class Lisbon City Center hotel include Rossio Square and Santa Justa Elevator.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.2 km
  • Commerce Square - 2 min walk - 0.2 km
  • Rua Augusta Arch - 3 min walk - 0.3 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Rossio Square - 7 min walk - 0.6 km

Getting around

  • Igreja Sta. Maria Madalena Stop - 1 min walk
  • Rossio Station - 12 min walk
  • Lisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • ‪Potato Project - ‬1 min walk
  • ‪Dear Breakfast - ‬1 min walk
  • ‪Hygge Kaffe Baixa - ‬1 min walk
  • ‪Garrafeira Nacional - ‬2 min walk
  • ‪Uma Marisqueira II - ‬1 min walk

About this property

Once Upon Lisboa

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Once Upon Lisboa also features concierge services, dry cleaning/laundry services, and a communal living room.

This 3.5-star Lisbon hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Once Upon Lisboa offers 17 accommodations with espresso makers and a safe. 42-inch Smart televisions come with cable channels.

Bathrooms include slippers and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 9174

Frequently asked questions

Are there any beaches close to Once Upon Lisboa?

Yep, Once Upon Lisboa is a short 6-minute walk from Ribeira das Naus.

Does Once Upon Lisboa serve breakfast?

Sure does, complimentary continental breakfast is offered daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Once Upon Lisboa?

No, Once Upon Lisboa does not offer an airport shuttle service.

What time are check-in & check-out at Once Upon Lisboa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Once Upon Lisboa?

No, pets are not allowed.

Once Upon Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and helpful staff! Generous breakfast and cute wine bar above the lobby. Convenient location close to waterfront, Alfama, and Baixa neighborhoods.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay in Lisboa; easy walk to the river and central location. The staff was amazing - helpful, kind, always available. The towels were new, the toiletries lovely. We would absolutely stay here again
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama. Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025