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Once Upon Lisboa

3.5 star property

Photo gallery for Once Upon Lisboa

Free daily continental breakfast
Double or Twin Room (Deluxe Premium)
Reception
Deluxe Double or Twin Room
Suite | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
5 Rua de São Julião, Lisbon, 1100-150
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double or Twin Room (Deluxe Premium)

Double or Twin Room (Deluxe Premium) | Interior detail

Double or Twin Room (Deluxe Premium)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area

Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Lisbon

Once Upon Lisboa places you steps from Lisbon Cathedral and within a short 5-minute stroll of Commerce Square. Highlights at this hotel include free continental breakfast and a bar/lounge. .This smoke-free hotel offers concierge services, dry cleaning/laundry services and luggage storage. Added amenities include a coffee shop/cafe and a communal living room. Each morning free breakfast is served. .Attractions within a 10-minute walk of this 3.5-property class Lisbon City Center hotel include Rossio Square and Santa Justa Elevator.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.2 km
  • Commerce Square - 2 min walk - 0.2 km
  • Rua Augusta Arch - 3 min walk - 0.3 km
  • Lisboa Story Centre - 3 min walk - 0.3 km
  • Rossio Square - 7 min walk - 0.6 km

Getting around

  • Igreja Sta. Maria Madalena Stop - 1 min walk
  • Rossio Station - 12 min walk
  • Lisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • ‪Potato Project - ‬1 min walk
  • ‪Dear Breakfast - ‬1 min walk
  • ‪Garrafeira Nacional - ‬2 min walk
  • ‪Hygge Kaffe Baixa - ‬1 min walk
  • ‪Outro Lado - ‬2 min walk

About this property

Once Upon Lisboa

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Once Upon Lisboa also features concierge services, dry cleaning/laundry services, and a communal living room.

This 3.5-star Lisbon hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Once Upon Lisboa offers 17 accommodations with espresso makers and a safe. 42-inch Smart televisions come with cable channels.

Bathrooms include slippers and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
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The price is NZ$349
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 9174

Frequently asked questions

Are there any beaches close to Once Upon Lisboa?

The closest beach to Once Upon Lisboa is Costa da Caparica Beach (12 km).

How much does it cost to stay at Once Upon Lisboa?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Once Upon Lisboa on 17 Jul 2026 start from NZ$471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Once Upon Lisboa serve breakfast?

Sure does, complimentary continental breakfast is offered daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Once Upon Lisboa?

No, Once Upon Lisboa does not offer an airport shuttle service.

What time are check-in & check-out at Once Upon Lisboa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Once Upon Lisboa?

No, pets are not allowed.

Once Upon Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama. Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Stayed 1 night in Nov 2025