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Refuge in Santa Marta Hostel

2.0 star property

Photo gallery for Refuge in Santa Marta Hostel

Exterior
Twin Room, Shared Bathroom
Living area
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Kitchen

Explore the area

View map
Rua Santa Marta, 45 – 4º Dto, Lisbon, 1150-293
  • Place, Avenida da Liberdade
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Eduardo VII Park
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Shared Bathroom

Family Room, Shared Bathroom

Family Room, Shared Bathroom

  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Lisbon

Refuge in Santa Marta Hostel puts you in the heart of Lisbon, within just a 10-minute stroll of popular attractions like Avenida da Liberdade and Marquis of Pombal Square. Highlights at this hostel include free breakfast (local cuisine). .This hostel has free WiFi in public areas, tour/ticket assistance and multilingual staff. Other amenities include luggage storage and a television in a common area. Each morning free breakfast is served. .Attractions within a 30-minute walk of this Lisbon City Center hostel include Rossio Square and Santa Justa Elevator.
View more Hostels in Lisbon DistrictOpens in a new window

What's nearby

  • Avenida da Liberdade - 2 min walk - 0.2 km
  • Marquis of Pombal Square - 5 min walk - 0.5 km
  • Eduardo VII Park - 5 min walk - 0.5 km
  • Botanical Garden - 7 min walk - 0.6 km
  • Rossio Square - 15 min walk - 1.3 km

Getting around

  • Avenida Station - 7 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 31 min drive

Restaurants

  • ‪Honest Greens - ‬4 min walk
  • ‪Castro Café - ‬4 min walk
  • ‪94° - ‬3 min walk
  • ‪Santa Marta - ‬2 min walk
  • ‪Canil - ‬2 min walk

About this property

Refuge in Santa Marta Hostel

Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and an ATM are also featured at Refuge in Santa Marta Hostel.

Smoking is allowed in designated areas at this Lisbon hostel.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Local cuisine
  • Breakfast available (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Smoking in designated areas
Refuge in Santa Marta Hostel offers 8 shared accommodations. Beds feature down duvets. This Lisbon hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Bathrooms include a shower. An iron/ironing board, hairdryers and change of towels can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 13 per day)
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Iron/ironing board on request
  • Shared accommodation

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 13 per day
  • Rollaway bed fee: EUR 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and cash.

Property Registration Number 21452/AL

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at Refuge in Santa Marta Hostel.

Property is also known as

Refuge Santa Marta Hostel
Refuge Hostel Lisbon
Refuge Lisbon
Refuge Santa Marta Lisbon
Refuge Santa Marta
Refuge in Santa Marta Hostel Lisbon
Refuge in Santa Marta Hostel Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at Refuge in Santa Marta Hostel?

Refuge in Santa Marta Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Refuge in Santa Marta Hostel?

The closest beach to Refuge in Santa Marta Hostel is Costa da Caparica Beach (12.6 km).

Does Refuge in Santa Marta Hostel serve breakfast?

Sure does, complimentary local cuisine breakfast is on offer daily from 8:30 AM to 10:00 AM.

Is there a free airport shuttle available at Refuge in Santa Marta Hostel?

No, Refuge in Santa Marta Hostel does not offer an airport shuttle service.

What time are check-in & check-out at Refuge in Santa Marta Hostel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Refuge in Santa Marta Hostel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 86 reviews
Rating 8 - Good. 37 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Luís, Barcelos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to spend the weekend. A comfortable place.
Stayed 2 nights in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, facilities, service, and breakfast

An excellent and well-priced hostel conveniently located for central Lisbon. When I arrived the chap at the desk provided me with a city map and was kind enough to point out various places of interest and let me know what public transport would get me between them and the hostel, which saved me some Googling later. The room was nice - minimal, as one would expect - but the bed was comfy and there was enough storage space. The hostel's on the fourth floor of a building so you're away from the noise Breakfast is from 08:30-10:00 each morning. You get your own toast, cereal, fruit, and drinks and a member of staff cooks and serves (American) pancakes to those who want them. I was impressed with the quality. I had some reservations about using a shared bathroom but this was kept clean by staff and other guests. One of the two gents toilets had no lock on the door though, which made for some nervous experiences and is largely why I've given 4 stars rather than 5. A common/living room is available for people younger and trendier than I to hang out in until 23:00. It looked nice and well maintained if slightly hipster (there's a typewriter in there). Overall this represented a welcoming and good value option for visiting Lisbon and I'd probably visit again.
Stayed 4 nights in Sep 2019

10/10 Excellent

Ka Leung Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Not bad
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel, great location

This is a good hostel with a good breakfast. Great location. The noise from the streets at night was kind of loud though so bring ear plugs. I would stay here again.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Overall we had a good experience here. The hostel is very well located and the people there are very friendly and happy to give you information about Lisbon and things to do/see. They also have a tasty breakfast offered each morning at 9am with very yummy pancakes. We had an issue that was promptly resolved by the manager which was great. The rooms don't have private bathrooms but the bathrooms were clean. Overall it was a good stay as they make you feel at home.
Stayed 3 nights in Jun 2018

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good value

Jose was great. Everyone friendly. Bed mattress a little thin. Recommend for those on a tight budget
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vanja

Liked: Cleanliness, property conditions & facilities, room comfort
The good: The location of the hostel is excellent and the room was nice. The hostel is clean and the beds are comfy. It was not too loud. The bad: We were there in February, so it was a bit cold at night. We didn't like that we had to ask for everything at the reception, for example we had to ask to borrow the hair dryer every time we needed it. Also, breakfast was pretty bad (take into account that we come from a country where breakfast is a big meal, bigger than dinner). All in all, it's a nice hostel
Stayed 4 nights in Feb 2018

10/10 Excellent

monique, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Young at hearth.

We stayed two days at the beginning of our trip and plan to come back at the end. Jose are host was very helpfull as well as the personnel. They make us fell at home.

6/10 Okay

LUO, norwich

Liked: Cleanliness, staff & service, room comfort

Good for budget people

The room is on the 3rd floor without lift, if u have a big luggage, not recommend. The host is friendly and helpful for all the informations about lisbon. Be careful with the theft on the street.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a nice cozy room with delicious breakfast. The location is perfect to visit Lisbon and reach trains, busses or metro. The only negative point was the shower. Very little water came out of it and as a girl with long hair it took forever to wash the hair. But all in all we had a nice stay.
Stayed 2 nights in Feb 2020

8/10 Good

MAURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito

Excelente, recomendo
Stayed 2 nights in Feb 2020

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendável e voltaria.

Recomendo. Limpeza serve como ótima referência.Preço justo
Stayed 3 nights in Feb 2020

8/10 Good

Mags, Nice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très bien situé, c’est en fait une auberge de jeunesse de 7/8 chambres « dans » un autre hôtel c’est assez drôle. Toilettes et douches sur le palier mais propres (2 douches femme, 3 douches homme) ; petit déjeuner servi de 8:30 à 10h assez simple mais faisant le job. Attention, c’est une auberge de jeunesse dans un « vieil » immeuble (bienvenue à Lisbonne) donc ce n’est pas totalement bien isolé, on entend le matin les autres chambres utilisées les douches etc mais pour des vacances, ça reste raisonnable !
Stayed 4 nights in Jan 2020

8/10 Good

Wojciech

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetna lokalizacja - 5 minut prawie płasko do metra. Tuż obok przyzwoite restauracje oraz sklep. 4te piętro w budynku z windą. Miła obsługa, czysto i cicho. Pobyt w styczniu - zajęte były 3 pokoje więc nie było kłopotu ani z łazienką ani z jadalnią czy hałasem.
Stayed 4 nights in Jan 2020

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Tatiana

Disliked: Cleanliness
Хорошее место расположение. Нас встретил молодой человек все показал и объяснил правила проживания, выдал нам карту и рассказал что рядом по достопримечательностям. На кухне утром нас ждал завтрак, приятная девушка готовила блинчики. Утром приходил мужчина (видимо хозяин), который был менее приветлив. Все хорошо, но выдали только одно полотенце, думаю, что это должен быть комплект! Для лица и тела! В целом хостел рекомендую, но дня на два не больше.
Stayed 4 nights in Nov 2019

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien placé

Environnement correct et bien placé pour rayonner dans Lisbonne. Chambre petit déjeuner et literie correcte. Toilettes lavabo et douche sur le palier le tout collectif et genre camping... Beaucoup d’info Sur les visites de Lisbonne avec un plan très détaillé donné par José. Une vrai mine d’or !!! Dommage le petit déjeuner ne soit servi qu’a Partir de 8h30. Pour les visites et les lève tôt c’est un peu pénalisant...
Stayed 3 nights in Nov 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable , petit déjeuner copieux , cuisine et salle à manger accessibles pour préparer ses repas , frigo ... Bien situ
Stayed 7 nights in Oct 2019

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uważajcie na ten hostel!

Właściciel obiektu odwołał rezerwację na 2h przed naszym przyjazdem tłumacząc że nie stawiliśmy się na czas (godz. 19) mimo że check-in jest od godz. 14 do 23. Zostaliśmy z niczym i bez noclegu. Zwykłe chamstwo. Nie polecam tego typa.
Stayed 3 nights in Oct 2019

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good realation price quality. Wonderful situation and staff.
Stayed 4 nights in Sep 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo tratamento.

De ultima hora não conseguimos chegar ao hotel. Mas o tratamento foi perfeito.
Stayed 6 nights in Aug 2019