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Pullman Liverpool

Riverside Liverpool hotel connected to the convention centre, steps from ACC Liverpool

Where to?

Dates

November 2025

December 2025

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Shower, rainfall showerhead, designer toiletries, hair dryer

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Air conditioning
Gym
Room service

includes taxes & fees

7 Dec - 8 Dec

Explore the area

Monarchs Quay, Liverpool, England, L3 4FP

Place, Royal Albert Dock
‪5 min walk‬
Place, The Beatles Story Museum
‪5 min walk‬
Place, Liverpool ONE
‪11 min walk‬
Airport, Liverpool (LPL-John Lennon)
‪17 min drive‬

Room options

Superior Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Designer toiletries

Private bathroom

25 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Single Beds

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Designer toiletries

Private bathroom

25 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed

Excellent

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Designer toiletries

Private bathroom

29 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Premium)

Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

25 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, River View

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Designer toiletries

Private bathroom

25 sq m
River view
Sleeps 2
1 King Bed

About the area

Liverpool

Pullman Liverpool places you in the centre of Liverpool, connected to the convention centre and within a short 5-minute stroll of ACC Liverpool and M&S Bank Arena. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM. .Sights within a 10-minute walk of this 4-property class The Docks hotel include Royal Albert Dock and The Beatles Story Museum.

What's nearby

ACC Liverpool - 1 min walk - 0.0 km
M&S Bank Arena - 2 min walk - 0.2 km
Royal Albert Dock - 5 min walk - 0.4 km
The Beatles Story Museum - 5 min walk - 0.4 km
Liverpool ONE - 11 min walk - 0.9 km

Getting around

Liverpool James Street Station - 14 min walk
Liverpool (LPL-John Lennon) - 30 min drive

Restaurants

‪Baltic Fleet - ‬9 min walk
‪Rudy's Neapolitan Pizza - ‬6 min walk
‪McDonald's - ‬6 min walk
‪Madre - ‬6 min walk
‪What's Cooking - ‬6 min walk

About this property

Pullman Liverpool

Riverside Liverpool hotel connected to the convention centre, steps from ACC Liverpool

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Pullman Liverpool.

This 4-star Liverpool hotel is smoke free.

216 guestrooms or units

8 levels

Conference rooms

Built in 2016

Charging station for electric cars

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Computer for guest use

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Pullman Liverpool offers 216 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Breakfast included
Free WiFi
Air conditioning
Gym

includes taxes & fees

7 Dec - 8 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour offsite parking (GBP 18 per day)

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Things to do

24-hour gym
TV in common areas

Family friendly

In-room cot
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

3 meeting rooms
Computer station

Outdoors

On a river

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

55-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.50 for children
Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016

Pullman Hotel opening January 2016

Pullman Liverpool opening January 2016

Pullman opening January 2016

Pullman Liverpool Hotel

Pullman Liverpool

Pullman Liverpool Hotel

Pullman Liverpool Liverpool

Pullman Liverpool Hotel Liverpool

Frequently asked questions

What is the cancellation policy at Pullman Liverpool?

Pullman Liverpool offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Liverpool?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Pullman Liverpool on 7 Dec 2025 start from NZ$185.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pullman Liverpool?

The closest beach to Pullman Liverpool is Crosby Beach (9.4 km).

What makes Pullman Liverpool a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Pullman Liverpool.

Is Pullman Liverpool family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Pullman Liverpool is a hit with families.

Does Pullman Liverpool serve breakfast?

Yep, travelers adore the buffet breakfast here! Available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Pullman Liverpool?

No, Pullman Liverpool does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Liverpool?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pullman Liverpool?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Liverpool?

No, pets are not allowed.

Pullman Liverpool Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Joanna

Travelled with family

13 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend this hotel

Hotel was very clean the room was spacious and the staff were very friendly

Stayed 2 nights in Aug 2025

6/10 Okay

Ally

Travelled with family

10 Aug 2025

Disliked: Staff & service, amenities

Friends had stayed here year in year out. Their reviews; such as luxury, "you'll enjoy, it"cosy, etc. Sold it for me. Alway's booked up. I managed to get in this year but I'm afraid to say. I was extremely disappointed. 1) The hotel seemed shortstaffed. 2) Reception swapped from being receptionist to 'bell boy.' She hardly spoke 2 words, unless prompted. Not even a smile. 3) To order room service was like 'drawing blood from a stone.' Meaning they tried everything to get us to come down. So food delayed each time 30-40mins.4) Food extremely expensive for what it was. It lacked flavour, creativity. ex; I asked for Spinach omelette. Wondered where the spinach was. Unfolded the omelette voila! 3 small raw spinach 🍃. The food was extremely dry. 5) The kids meal, tagliatelle in tomato sauce, was yuk! My son wouldn't eat it. When I tasted it. The sauce wasnt cooked out properly and it was bitter! 6) Two different desserts, same taste and looked the same! 7)Two bottles of water in room fridge. Little in the way of tea, coffee selection. 8) Booked for 2. Child & adult. Child they treat as an adult. Yet, 1 dressing gown, 1 pair of slippers. Rang Rm Service. NOA. 9) Night food tray. There til we came back in the next day. Tried to ring for collection. NOA. Same with breakfast tray. 10) No condiments in the tray. Salt, pepper. Most of the food, not covered. Really 😮! The room had no "frills, bells or whistles!" Nothing to write home about, infact I wished i stayed home for the price!

Stayed 2 nights in Aug 2025

8/10 Good

Carrie

10 Aug 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

The bed was very comfy and the internet access and staff friendliness is amazing. We stay there every year and we can’t wait for the next one

Stayed 4 nights in Jul 2025

10/10 Excellent

Heather

8 Aug 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Gail, Weston

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurant manager had somewhat of an attitude but everyone else was wonderful

Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our view on the 6th floor ! All service good and staff friendly and efficient especially Roni at breakfast 😊

Stayed 2 nights in Aug 2025

10/10 Excellent

Lee

6 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel and great price

Stayed 1 night in Aug 2025

10/10 Excellent

Marta

6 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

Lovely stay, amazing views on the 7th floor. Best shower of my life. Parking costs were incorrect on the welcome email, and it couldve have helped to have the process explained better on this email.

Stayed 2 nights in Aug 2025

10/10 Excellent

Michal

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Margo and Michał

Very nice hotel in a quiet area with close access to the car parking with hotel discount

Stayed 1 night in Aug 2025

10/10 Excellent

Teri

Travelled with partner

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic place to stay. Staff very friendly and location is awesome. Only criticism would be the breakfast was not the best

Stayed 2 nights in Aug 2025

8/10 Good

Michaela

Business traveller, Travelled with partner

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay started really well. The reception team were very friendly and check-in was smooth. The room was a good size, the bed was fine, and we slept well. The bar was a small letdown as the advertised beer wasn’t available on either the first or second night. Breakfast on the first morning was excellent – fresh food, great cappuccino, and very attentive service. Unfortunately, the second morning was the opposite. We were checked into the breakfast room by Roni, who was quite miserable and didn’t smile or greet us properly. While I was getting food, another staff member asked if we had checked in. I said yes politely, but he came back again a few minutes later to ask the same thing, which felt odd and unnecessary – he should have just asked Roni. The staff that morning seemed stressed and disorganised. No one asked if we wanted drinks; we had to find someone ourselves. The food wasn’t as fresh – pastries and black pudding were hard. To top it off, we were charged £18 per day for parking, even though our email clearly said the discounted rate was £12. That left us feeling quite frustrated. What started as a great stay unfortunately ended in disappointment. This place has potential, but consistency and better communication are needed.

Stayed 2 nights in Aug 2025

2/10 Terrible

Jamie

Travelled with group

5 Aug 2025

Disliked: Staff & service

Their customer service sucks.

Got to the hotel and told that both my friends and my room were upgraded because our original rooms were overbooked. Got to my room, it was upgraded. My friend got to their room, not upgraded. Called the front desk to ask about the upgrade, and they said they didnt say both were upgraded. They blatantly lied to us. Their customer service is very lacking. Asked the front desk if they had a pair of a scissors we cpuld borrow because my wife wanted to cut a piece of thread of her clothing. The guy says, they have scissors but cant let us use them. Lol. Why even mention you have scissors if ypu won't lwt someone use them? And whats the big deal about someone usint them for literally 10 seconds? This place has a long way to go to make the guest feel welcome.

Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Travelled with partner

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time staying here and will definitely use again any time I stay in Liverpool

Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with partner

5 Aug 2025

Liked: Staff & service, amenities, property conditions & facilities

This is the best hotel we have stayed in excellent staff, beautiful well equipped rooms, fabulous shower, great breakfast. Slightly longer walk to the shops but the quality of the hotel made it worth it. Will be booking again.

Stayed 2 nights in Aug 2025

8/10 Good

James

5 Aug 2025

Liked: Property conditions & facilities, room comfort

Generally good

Slow at check in. Sugar on side in room. Didnt like the curtain/glass sided toilet room. Bed was very comfortable. Slow getting seated at breakfast

Stayed 1 night in Aug 2025

6/10 Okay

David

4 Aug 2025

Liked: Staff & service

Place was a bit run down. Room poorly cleaned

Stayed 1 night in Aug 2025

8/10 Good

Philip

3 Aug 2025

Liked: Cleanliness, staff & service, room comfort

Good place to stay

Nice hotel. Great location. Very friendly and helpful concierge…. Only one issue, the towels were clean but old… One was so thread bare it had a hole and we needed to take it back to reception. Otherwise spot on.

Stayed 3 nights in Jul 2025

10/10 Excellent

RICHARD

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Great location to access the city Centre, Albert Dock.Arena and Convention Centre. Felt safe and secure. Staff throughout my stay were welcoming and helpful on hand to answer any questions.

Stayed 1 night in Jul 2025

8/10 Good

Jason

2 Aug 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Business traveller

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and great location. Will definitely use again.

Stayed 1 night in Jul 2025

10/10 Excellent

James

30 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

David

30 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Third stay at this lovely hotel. Always clean and staff are soo friendly. Perfect position with views of the Mersey. Fantastic breakfast served til 10-30!! Would defo recommend.

Stayed 1 night in Jul 2025

8/10 Good

John

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good rooms. Friendly staff. Good location too. Breakfast gets very busy.

Stayed 3 nights in Jul 2025

Pullman Liverpool

Photo gallery for Pullman Liverpool

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Highlights

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

Highlights

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About the area

Liverpool

What's nearby

Getting around

Restaurants

About this property

Pullman Liverpool

Awards and affiliations

Similar properties

Staybridge Suites Liverpool by IHG

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Pullman Liverpool Reviews

Reviews

Exceptional

9.4/10

9.4/10

9.2/10

9.4/10

9.2/10

Reviews

10/10 Excellent

Joanna

Definitely recommend this hotel

Joanna

6/10 Okay