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20 Hertford Street

4.0 star property

Photo gallery for 20 Hertford Street

Exterior
Property entrance
Luxury Penthouse, 3 Bedrooms | View from room
Two Bedroom Executive with Balcony/Terrace | Terrace/patio
Two Bedroom Executive with Balcony/Terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
20 Hertford Street, London, England, W1J 7RX
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Standard Studio, 1 Queen Bed (Studio (2 Adults))

Standard Studio, 1 Queen Bed (Studio (2 Adults))

Standard Studio, 1 Queen Bed (Studio (2 Adults))

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for One bedroom apartment - Lower Ground Floor

One bedroom apartment - Lower Ground Floor | Living area

One bedroom apartment - Lower Ground Floor

  • 79 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Luxury Penthouse, 3 Bedrooms | Living room

Luxury Penthouse, 3 Bedrooms

  • City view
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Superior

Studio Superior

Studio Superior

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive with Balcony/Terrace

Two Bedroom Executive with Balcony/Terrace | Living area

Two Bedroom Executive with Balcony/Terrace

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

London

At 20 Hertford Street you'll be within a short 5-minute stroll of popular places like Hyde Park and Piccadilly. .You can enjoy an LCD TV with satellite channels, and each apartment features a washer/dryer, free WiFi and a DVD player. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and Egyptian cotton sheets. A safe, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available. .This smoke-free apartment building offers concierge services, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage and a lift.
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What's nearby

  • Park Lane - 1 min walk - 0.2 km
  • Piccadilly - 2 min walk - 0.2 km
  • Green Park - 2 min walk - 0.2 km
  • Hyde Park - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km

Getting around

  • Hyde Park Corner Underground Station - 6 min walk
  • London Victoria Station - 17 min walk
  • London (LCY-London City) - 45 min drive

Restaurants

  • ‪Shanghai Me - ‬2 min walk
  • ‪Intercontinental Club Lounge - ‬3 min walk
  • ‪The Colony Club - ‬1 min walk
  • ‪Mamounia Lounge - ‬3 min walk
  • ‪Theo Randall - ‬3 min walk

About this property

20 Hertford Street

As a guest of 20 Hertford Street, you'll find tour/ticket assistance, concierge services, and laundry facilities. 20 Hertford Street also features dry cleaning/laundry services and a lift. The front desk is open around the clock.

This 4-star London apartment is smoke free.

  • 9 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
20 Hertford Street offers 9 accommodations with washers/dryers and DVD players. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London apartment provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on weekdays only.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: GBP 65 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 65.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

20 Hertford Street Apartment London
20 Hertford Street Apartment
20 Hertford Street London
20 Hertford Street Hotel London
20 Hertford Street London
20 Hertford Street London
20 Hertford Street Apartment
20 Hertford Street Apartment London

Frequently asked questions

What is the cancellation policy at 20 Hertford Street?

20 Hertford Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is 20 Hertford Street family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 20 Hertford Street is a hit with families.

Is there a free airport shuttle available at 20 Hertford Street?

No, 20 Hertford Street does not offer an airport shuttle service.

What time are check-in & check-out at 20 Hertford Street?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at 20 Hertford Street?

No, pets are not allowed.

20 Hertford Street Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central to all our needs
Stayed 11 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, room comfort

Great quality Mayfair apartment in a great locatio

very comfortable and spacious apartment in a great location. Would recommend having some more varied crockery (especially some mugs) and additional pillows.
Stayed 1 night in Jan 2023

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Pictures Are Deceiving

If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time. There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that. I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser. Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Stayed 6 nights in Dec 2019

10/10 Excellent

Esther

Stayed 3 nights in Sep 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious apartment

Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Stayed 8 nights in Apr 2019

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly proprietors. Clean and nice room. Nice Local area
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs
Stayed 5 nights in Nov 2018

8/10 Good

Avgar

Liked: Staff & service, property conditions & facilities, room comfort
Very nice place. Was surprised to find hairs on the bed.
Stayed 1 night in Nov 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Merethe

Liked: Cleanliness, staff & service, property conditions & facilities

Centralt beliggende lejlighedshotel

Centralt beliggende. Venligt og imødekommende personale. Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård. Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på. Meget lille badeværelse med trapper op til bruser og håndvask. Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018