8/10 Good
Andrew
Travelled with partner
13 Oct 2025
Space doesn't allow to write all that I wish, but we had trouble with the air conditioning (we were never able to control the in-room unit), we had trouble with communication (hotel staff saying they would do something but didn't; restaurant being closed one night with no warning), property amenities says laundry detergent (there was none) and also free toiletries (only shampoo was provided and that was after asking for it). We were provided dish and dishwasher soap, but hand washing soap and shower gel we found necessary to purchase. Transportation was an issue due to the closest station being a National Rail line not the Tube. Overall, we enjoyed the property very much. Amenities needs to be updated. It needs to be made clear that the train station is not a tube station. To the front desk personnel: Don't make promises you will not keep. The room was larger then expected. Overall, very clean. There is a heated towel rack (not a heated floor). Washer/dryer (2-n-1) in the room and dishwasher. Very close to a lot of grocery options and restaurants. Finally, the view from our particular room was beautiful. Full length window looking into downtown London. Price we paid was well worth it. I would very much recommend this hotel especially for extended stays.
Andrew
Stayed 9 nights in Oct 2025




























