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Hampton by Hilton London City

Property class: 4

Photo gallery for Hampton by Hilton London City

Lobby
Reception
Fitness facility
Front of property
Room, 1 Queen Bed with Sofa bed | Bathroom shower

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Bar
The current price is NZ$251
includes taxes & fees
10 May - 11 May

Explore the area

View map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪84 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

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About the area

London

Hampton by Hilton London City puts you in the heart of London, within a 20-minute stroll of Tower Bridge and Tower of London. Highlights at this hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .With a stay at this 4-property class Shoreditch hotel, you'll be 2.5 km (1.6 mi) from London Bridge and 4.4 km (2.7 mi) from London Eye.

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • East London Mosque - 4 min walk - 0.4 km
  • Liverpool Street - 9 min walk - 0.8 km
  • Tower of London - 12 min walk - 1.0 km
  • Tower Bridge - 18 min walk - 1.5 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London (LCY-London City) - 24 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Exmouth Coffee - ‬1 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪The Culpeper - ‬4 min walk
  • ‪The Castle - ‬3 min walk

About this property

Hampton by Hilton London City

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Free Wi-Fi
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The price is NZ$243
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

What is the cancellation policy at Hampton by Hilton London City?

Hampton by Hilton London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton by Hilton London City?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Hampton by Hilton London City on 10 May 2026 start from NZ$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton by Hilton London City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton by Hilton London City is a hit with families.

Does Hampton by Hilton London City serve breakfast?

Yeah, our travelers can't get enough of the free on-the-go breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton by Hilton London City?

No, Hampton by Hilton London City does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton by Hilton London City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton by Hilton London City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hampton by Hilton London City?

No, pets are not allowed.

Hampton by Hilton London City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities
Staff were so nice, free breakfast was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Molly

Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room, common areas and dining area were immediately clean. The staff were numerous, friendly and really helpful. Great breakfast options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at the Hotel at 12:20 with a view to dropping our bags off and checking in later, but was pleased to be advised we could check in and at no extra cost. Room was clean and spacious, breakfast had a good selection, although no fried eggs ☹️ and the coffee out of the machine, I used was cold, however, no doubt if I’d bought it to the staff attention I’m sure they’d have sorted it. Also, breakfast was available until 11:00 a.m…would definitely stay there again
Stayed 1 night in Jan 2026

10/10 Excellent

Joanna

Stayed 3 nights in Jan 2026

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well kept hotel in convenient location, cean and comfortable room with view of the skyline. Had a very nice stay!
Stayed 6 nights in Jan 2026

8/10 Good

Gillian

Stayed 3 nights in Jan 2026

6/10 Okay

Latiena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were very small. I asked for an upgrade and the staff said there wasn’t one available .The refrigerator wasn’t working, I reported it. Maintenance said it was fine to use and my food spilled.
Stayed 6 nights in Dec 2025

2/10 Terrible

Anthony

Travelled with family
Liked: Cleanliness
My sons sofa bed had a split matress so he kept splitting and he ended with his legs in between the slats. The matress on the queens bed was lumpy and squeaky.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy, seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean space
Stayed 3 nights in Jan 2026

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities
The staff was friendly the rooms were comfortable and clean and the breakfast provided a very big variety. We would stay again
Stayed 3 nights in Dec 2025

10/10 Excellent

nedim

Stayed 2 nights in Dec 2025

10/10 Excellent

Akram

Stayed 1 night in Dec 2025

10/10 Excellent

HUMPHREY

Stayed 2 nights in Dec 2025

10/10 Excellent

Mr Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotlesly clean, shower was huge, bed was comfortable, TV was massive. Great choice for the complimentary breakfast. All of the staff members with whom I interacted were a delight. Faultlessly helpful, and cheerful.
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are friendly and well trained. Quality is good for the breakfast. Air conditioning is very comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable stay, plenty of stores and places to eat nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Doel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel have a very good location near a train station. Breakfast is good and the staff was courteous with us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and staff
Stayed 8 nights in Nov 2025

6/10 Okay

YOHANDRA

Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and furnishings and public areas easy on the eye and relaxing Excellent staff though my partner felt was service a bit too deferential Very impressed by Hampton Hilton
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was very nice and clean. Prompt service with a minor TV problem
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Stayed 1 night in Nov 2025