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citizenM London Shoreditch

Property class: 4

Photo gallery for citizenM London Shoreditch

A bartender preparing a drink at a bar with a modern interior, large windows, and a view of the city.
A modern interior with a curved wooden reception desk, a black metal handrail, and multiple hanging pendant lights with a ribbed design.
A modern hotel room with a shower, a bed with red accents, a white sink, and a large window offering a city view.
A modern interior with a sofa, bar stools, and a bookshelf.
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$233
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Shoreditch High St
    ‪1 min walk‬
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed

A narrow hallway with a bed, a red chair, and a sink with a mirror. A sign on the wall reads "citizen900".

Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A narrow hallway with a bed, a red chair, and a sink with a mirror. A sign on the wall reads "citizen900".

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a desk with a chair, a bathroom with a sink, toilet, and shower.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

CitizenM London Shoreditch puts you in the heart of London, within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The buffet restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own lobby lounge. Business travellers can take advantage of a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 2.5 km (1.5 mi) from St. Paul's Cathedral and 2.6 km (1.6 mi) from Tower of London.

What's nearby

  • Shoreditch High St - 1 min walk - 0.2 km
  • Brick Lane - 7 min walk - 0.7 km
  • Old Spitalfields Market - 8 min walk - 0.7 km
  • Liverpool Street - 10 min walk - 0.9 km
  • Tower of London - 5 min drive - 2.1 km

Getting around

  • Shoreditch High Street Overground Station - 4 min walk
  • Old Street Station - 10 min walk
  • London (LCY-London City) - 33 min drive

Restaurants

  • ‪Dishoom - ‬2 min walk
  • ‪Manteca - ‬2 min walk
  • ‪Hidden Grooves - ‬2 min walk
  • ‪Pizza East - ‬2 min walk
  • ‪Queen's Head - ‬3 min walk

About this property

citizenM London Shoreditch

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and a hairdryer. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.50 per person
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

What is the cancellation policy at citizenM London Shoreditch?

CitizenM London Shoreditch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Shoreditch?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on 25 Oct 2026 start from NZ$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Shoreditch a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Shoreditch.

Does citizenM London Shoreditch serve breakfast?

Yep, buffet breakfast is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM London Shoreditch?

No, citizenM London Shoreditch does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Shoreditch?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Shoreditch?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM London Shoreditch?

No, only service animals are allowed.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1006 reviews
Rating 8 - Good. 185 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for getting around the city
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
24 hr open bar is amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and a clean tidy hotel with comfortable bed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and very friendly staff. The AC felt a bit weak and warm but otherwise a pleasant stay for anyone looking to be in Shoreditch!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming. Check in was quick & easy. Room was quite compact but very clean & tidy. Great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Citizen M Shoreditch are excellent, from the check in/reception through to the night team in the bar. So friendly and helpful. Rooms are super clean. Brilliant stay, would recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful although it was a self check in/out experience. The room was well maintained and near by to an amazing neighborhood with great food and drink options
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel in great location. Only criticism is the broken lift leaving just one serviceable lift. Very slow to wait for this get to room or walk the stifling hot staircase.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in process. Convenient services and room. Staff was friendly. Great location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, hotel and prime location in shoreditch. Beautiful room. Loved the complimentary still and sparkling water and the 24/7 communal space. Beauitful hotel. will be back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shoreditch area. Hotel has a great vibe and it’s super clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t really have many interactions with staff as my partner checked in before me. The location is perfect close to Shoreditch high street station, the air con and fridge were a big plus, the rooms was small but perfectly formed had everything you needed and very good value for a weekend stay. The breakfast was lovely everything available xx
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless, the bed was so big and comfy with extra pillows if needed, loved the colour changing lights in toilet/shower room. There was loads of room and the lounge area and seating was real groovy right up my street. Staff were happy to help at all times and really nice and pleasant. Loved my stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service the rooms and the location were amazing!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice food all good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Shoreditch.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Hotel was great, thr
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly and accommodating staff. Will definitely stay again!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Bar was excellent.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location and comfortable rooms. The staff was helpful when checking in and out.
Room
Room View
Lobby and Restaurant
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit expensive but the hotel was really nice and the staff was incredible!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this particular hotel many times, it is our preferred place when we come to London, although it’s expensive and no longer have the discounts they used to offer. Shoreditch location is fab for touristy stuff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a well thought out experience. The room has everything you need for a comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location and staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at citizenM Shoreditch! The hotel itself is fantastic—super stylish, clean, and in the perfect location for exploring the area. The staff were incredibly welcoming and the whole vibe was just great. The only downside to my stay was some loud, rude people staying on my floor, but that's obviously not the hotel's fault at all. Everything citizenM could control was absolutely perfect. This is my 4th time here and I'll definitely be back!
Stayed 1 night in Jun 2026