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citizenM London Shoreditch

4.0 star property
Hotel with a 24-hour business centre, a quick walk to Old Spitalfields Market

Photo gallery for citizenM London Shoreditch

Building design
King Room
Lobby sitting area
Building design
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$241
includes taxes & fees
25 May - 26 May

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪8 min walk‬
  • Tower of London
    ‪5 min drive‬
  • St. Paul's Cathedral
    ‪8 min drive‬
  • London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for King Room

King Room | Bathroom

King Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

citizenM London Victoria Station

London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,786 reviews
The price is NZ$321
includes taxes & fees
18 May - 19 May
citizenM London Victoria Station

About the area

London

CitizenM London Shoreditch puts you in the heart of London, within just a 10-minute stroll of Old Spitalfields Market and Brick Lane. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The buffet restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own lobby lounge. Business travellers can take advantage of a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 2.5 km (1.5 mi) from Tower of London and 2.5 km (1.6 mi) from St. Paul's Cathedral.

What's nearby

  • Old Spitalfields Market - 7 min walk - 0.6 km
  • Brick Lane - 8 min walk - 0.7 km
  • Tower of London - 5 min drive - 2.3 km
  • St. Paul's Cathedral - 8 min drive - 4.2 km
  • Covent Garden Market - 11 min drive - 5.5 km

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪The Tea Building - ‬1 min walk
  • ‪The Crown and Shuttle - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk

About this property

citizenM London Shoreditch

Hotel with a 24-hour business centre, a quick walk to Old Spitalfields Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

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The price is NZ$414
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

What is the cancellation policy at citizenM London Shoreditch?

CitizenM London Shoreditch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Shoreditch?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on 25 May 2025 start from NZ$240.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Shoreditch a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Shoreditch.

Does citizenM London Shoreditch serve breakfast?

Yep, buffet breakfast is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM London Shoreditch?

No, citizenM London Shoreditch does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Shoreditch?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Shoreditch?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM London Shoreditch?

No, only service animals are allowed.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tessel

Stayed 2 nights in Feb 2025

10/10 Excellent

Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gavin

Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast price is £20 per person but with very limited options, you are better off exploring so many cafes outside the hotels who are much better with good options.
Stayed 1 night in Jan 2025

10/10 Excellent

Herve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift problem. Hopefully it will be fix soon
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
One elevator was out and breakfast not very good. Very comfortable and nice stay otherwise
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and water flooding

They had to switch me to a different room because the water backed up in the sink and shower almost flooding everything. The room is maybe conducive for one person but it is SMALL! If you are more than 1 person forget about it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Daughter 18yrs stayed and said how cool the hotel is, loved all the room features, lights and controls etc. They did actually think they got room service then realised had to go down to get drinks…. Overall loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location

Good location. Basic rooms and only 1 out of 3 lifts working which was frustrating
Stayed 1 night in Jan 2025

4/10 Poor

Adam

Stayed 1 night in Oct 2024

10/10 Excellent

HECTOR

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location and exceptional staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shoreditch Stay

The staff was very accommodating. The kitchen stays open late. We would stay there again. It was convenient to the underground and buses.
Stayed 5 nights in Dec 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel but felt like a wework space with so many people in the lobby on laptops working. Rooms are tiny and shower room barely fits the basics in. For two people it was pretty uncomfortable it was such a confined space. With two suitcases it would be challenging!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great stay and great location, it’s a self service type of place but when there’s staff standing around they should be doing a bit more rather than forcing the customer to do self check in- that’s the only downside.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, Braintree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff. Very good views and an enjoyable bar.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff in a fun neighborhood, wip

Staff were all very friendly and check in/out process was very smooth. The iPad control in the room is pretty user friendly. Bed was comfortable and quiet. WiFi speed was good and reliable. Unfortunately, my room wasn't the cleanest and the iPad screen was cracked. During my stay, 2/3 elevators were in service so it meant longer wait times especially during busy periods like checking out. This is temporary and hopefully won't be the same experience in the coming months, but something to plan for especially if you need to leave in a timely manner. I would return for another visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic boutique hotel, central to Shoreditch

Hotel was clean, fairly modern, and centrally located in Shoreditch. Only downside was the relative distance to the nearest tube station, but there was a line for busses right by the hotel, which ran service to both Old Street and St. Pancras. Staffing is minimal, basically housekeeping, a 24/7 restaurant/bar operator (appears to be serving the snazzy equivalent of ready meals?) and none of the usual facilities onsite (no gym/pool/sauna, etc) but the hotel does partner with a nearby gym to offer those to guests. Would strongly recommend they get the second elevator fixed though, as it was out of service for my entire stay and the lack of staff to question about its repair timing make me wonder how long it has been out. Overall, good spot for a trip to London, if you don't mind the smaller quarters and are either solo or can comfortably share a bed with travel partners. (The bed is quite comfy, and is larger than a standard King mattress, roughly a 2-meter square.) The blinds, lights, and TV (which can be connected to via Chromecast over the wifi; be sure to not use a VPN when trying to connect though, as it won't work then) are all controllable through the provided iPad mini (appears to be a 5th generation, locked down to their proprietary software. Wish they'd block out the camera to be less potentially invasive if compromised, though.)
Stayed 2 nights in Dec 2024

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, room comfort

Great hotel, lifts not working

The staff were incredibly friendly and helpful m. The rooms as always clean and as you expect. However 2 of the three lifts were not working, one very long term. The lift was also shared with the cleaning team and sometimes huge trollies left in so only one person with. Case could get in. Sort the lifts out and 100% perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

10/10 Excellent

Doug, Indianola

Stayed 4 nights in Nov 2024