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City Gate Kensington

3.0 star property

Photo gallery for City Gate Kensington

Deluxe Duplex (Studio)
Superior Studio
Deluxe Duplex (Studio)
Exterior
Children’s activities

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Parking available

Explore the area

View map
20 Fairholme Road, Hammersmith and Fulham, London, England, W14 9JX
  • Place, Cromwell Road
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Olympia Events
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Duplex (Studio)

Deluxe Duplex (Studio)

Deluxe Duplex (Studio)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

London

At City Gate Kensington you'll be within just a 15-minute stroll of popular places like Kensington High Street and Cromwell Road. .You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, free wired Internet and a coffee/tea maker. A kitchen, a microwave and free toiletries are also available. Housekeeping is not available. .This smoke-free apartment building offers free WiFi in public areas, express check-out and luggage storage. There's also the convenience of self parking.
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What's nearby

  • Cromwell Road - 9 min walk - 0.8 km
  • Kensington High Street - 12 min walk - 1.1 km
  • Olympia Events - 12 min walk - 1.1 km
  • River Thames - 5 min drive - 1.7 km
  • Stamford Bridge Stadium - 6 min drive - 1.7 km

Getting around

  • West Kensington Underground Station - 4 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Famous Three Kings - ‬5 min walk
  • ‪Cafe Continente - ‬6 min walk
  • ‪Best Mangal II - ‬5 min walk
  • ‪Escondidinho - ‬6 min walk
  • ‪Bonjour Brioche - ‬3 min walk

About this property

City Gate Kensington

City Gate Kensington offers its guests express check-out. Public spaces have free WiFi. For a fee, parking is available.

This 3-star London apartment is smoke free.

  • 12 guestrooms or units
  • Express check-out
  • Storage area for luggage
  • No smoking on site
City Gate Kensington offers 12 accommodations with coffee/tea makers and free toiletries. Accommodation at this 3-star apartment has kitchens with microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels.

Similar properties

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The Kensington Hideaway
London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, 85 reviews
The price is NZ$394
includes taxes & fees
14 June - 15 June
The Kensington Hideaway

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per day)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Luggage storage
  • No housekeeping service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

City Gate Kensington Aparthotel
City Gate Kensington Apartment
City Gate Kensington
City Gate Kensington London
City Gate Kensington Apartment
City Gate Kensington Apartment London

Frequently asked questions

Is parking available at City Gate Kensington?

Yep, City Gate Kensington has a self car park for GBP 20 per day. A self car park is also available, for a fee.

Is there a free airport shuttle available at City Gate Kensington?

No, City Gate Kensington does not offer an airport shuttle service.

What time are check-in & check-out at City Gate Kensington?

Check-out time is 11 AM.

Are pets allowed at City Gate Kensington?

No, pets are not allowed.

City Gate Kensington Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 114 reviews
Rating 8 - Good. 40 out of 114 reviews
Rating 6 - Okay. 33 out of 114 reviews
Rating 4 - Poor. 13 out of 114 reviews
Rating 2 - Terrible. 19 out of 114 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perhaps the owner bailed?

E-mailed them twice to confirm check in called them on the day no response or answer - perhaps the owner packed up and bailed? or died? because it looks like we are not the only one to have this issue either way had to wait 4 hours for hotels.com to find us another place then they said it would take 15 mins with all our luggage after a 24 hour flight from Melbourne to London with no real apology pretty disappointing experience all around
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Anikó

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ACHTUNG!!! FAKE Unterkunft - City Gate Kensington

- ein Tag vor Antritt der Reise versucht Kontakt bei der Unterkunft "City Gate Kensington" per E-Mail und Telefon, wie gefordert von Expedia, aufzunehmen (bis heute keine Antwort) - auch über ein Expedia Mitarbeiter, vor Abflug, konnte der Kontakt zur Unterkunft nicht hergestellt werden - Ankunft bei der uns bekannt gegeben Adresse der Unterkunft in London gegen 23 Uhr Ortszeit - dann... nichts...gar nichts...kein Hinweis auf "City Gate Kensington" oder ähnliches, es sah aus wie ein gewöhnliches Wohngebiet - es folgten weitere Anrufe an die Unterkunft...ohne Erfolg - wir mussten uns in der Nacht um eine neue Unterkunft kümmern was sehr nervenaufreibend war
Stayed 3 nights in May 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bezahlen aber nichts davon sehen

vorab grosses Lob an Hotels.com das sie und so gut geholfen haben...bevor wir buchten hatten wir ein mulmiges Gefühl da wir Bewertungen von anderen Seiten zu dem appartent erst später sahen ... und sie sind nicht schön ... wir sollten um 14 Uhr einchecken ohne Rezeption die schrieben uns das wir einen Code eingeben sollten an einem Kasten da sollte eine Karte zum Appartment sein .... nichts drinnen standen 2 Stunden vor der Tür ich habe gefühlt 200 mal die versucht anzurufen keiner ging ran die Nachbarn sagten das sie sowas ähnliches auch erlebt hatten und das sie vor Eckel kaum im Zimmer sind .....abee das alles hatte ein Happy end ein grosses lob an Hotels.com die haben uns innerhalb 30 min ein neues Hotel gefunden... Leute Bucht auf keinen Fall dieses Appartmend
Verified

8/10 Good

Susan

Liked: Room comfort
Disliked: Staff & service
Need to fix all the hooks for shower head. Was given a double rm instead of duplex. Very hard to get hold of anyone in that tel nbr given.
Verified

8/10 Good

Verified traveller

Liked: Room comfort
ほぼホテルではなく民泊のような形だった。部屋はロフト付きで少し楽しい。が、上の階の歩く音がよく聞こえるのとドアの防音性が低く物音がよく聞こえる。 受付が無いためメールでチェットインアウトの方法が送られてきて、そのメールに従いながら部屋の鍵を開けるといった少し変わった方法だった。 それ以外は、調理器具はほぼ揃ってたり立地、治安が良かったり文句なし。
Stayed 3 nights in Mar 2018
Verified

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Really really basic apartment

The apartment I stayed for 2 nights at was flat 3 20 Fairholme Road. The first night was really noisy people coming and going up until 3am and then from 5am so no sleep that night. The second night was better but maybe I was so tired from the first night I just didn't hear them. The apartment was small and cramped with really basic furniture, a microwave sink and a fridge which didn't get cold. There was a small freezer which had about 3 inches of frost inside which stopped the door from shutting. The one good thing was the shower room which was in good order, the sink was really small so difficult to get a shave in and the shower was also cramped but water pressure was good and the water was hot. There was a problem with Sky so I reported it and someone came round about an hour later, reset the sky box wherever that was and then retuned the TV and it came back up. The apartment is really for a young person just staying over for 1 night in London and the pictures do not reflect whats actually there.
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

Glynnpt

Liked: Cleanliness
Disliked: Property conditions & facilities

Was it the room we booked?

The information on the webpage did not seem to match with the reality. The room was reduced by about 60%. At that price it was good value, but I did not think it was worth anywhere near the full price. It was a largish sitting room that had been cleverly adapted to include a small shower cubicle and toilet. There was also quite a well equipped small kitchen area. However the ceiling of shower room and kitchen space had been lowered to allow for a mezzanine deck with the bed. This meant that the headroom where the bed was situated was just to low for comfort and the ladder to the bed was much too steep for most people. It would have been good to know that as it could have been the deciding factor for some people.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Margarita

Liked: Room comfort

Bad wifi

Wifi doesn't work since the second day, and the didn't answer the mails until our arrive at the hotel.
Stayed 5 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had oven and fridge for cooking.

Located close to paddington tube and hyde park. No probs. All went well.
Stayed 1 night in Feb 2018
Verified

8/10 Good

I-Chun

Liked: Property conditions & facilities, room comfort

還會再入住

設施齊全 很棒 近地鐵 wifi 無法使用 告知服務人員後 馬上獲得解決 非常滿意這次的入住
Stayed 1 night in Jan 2018
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but suitable
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Jesus

Bien para hacer turismo en Londres.

Las habitaciones están decentes, el baño minúsculo (o incluso menos :-P), hay tiendas en el entorno, y muy bien comunicado por metro (y autobús). La habitación te la entregan limpia y nadie la toca hasta que te vas. Wi-Fi perfecto. Está muy bien para ir de turista a Londres.
Stayed 6 nights in Dec 2017
Verified

6/10 Okay

GiadaMuse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posizione ottima ma per il resto...

Monolocale in un quartiere residenziale a pochi minuti da due stazioni della metro (West Kensington sulla District e Barons Court sulla Piccadilly, aperta tutta la notte). L'appartamento (noi avevamo uno standard) era in un seminterrato raggiungibile da una scala esterna all'edificio principale seguendo le istruzioni inviate 2 giorni prima della partenza (fatte di codici, codicini e chiavi in mini cassaforti stile escape game). Buon wi-fi gratis e cucina ben accessoriata (frigo e freezer che non siamo risuciti ad accendere, fornelli a induzione, forno, microonde, lavastoviglie, utensili da cucina ma zero generi di primo conforto). Le dolenti note: aprendo la porta praticamente si andava a sbattere sulla porta del bagno, ridicolmente piccolo con doccia e lavandino lillipuziani, la stanza principale era separata dal mini atrio da un'inspiegabile e pesantissima porta antincendio con finestra. Il letto era passabile ma la testiera rotta cigolava ad ogni minimo movimento. La cosa peggiore era la pulizia inesistente (pavimento e muri sporchi, capelli sul copriletto); zero insonorizzazione, asciugamani (uno a testa) di dimensioni medie e sporchi, mai cambiati durante il soggiorno. Visti il prezzo e la posizione va bene per soggiorni brevi, ma ci si deve adattare.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

REDA

Liked: Cleanliness, property conditions & facilities, room comfort

Très pratique

C'était pas mal !
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

that creaky bed!

The location was great, the check in system is brilliant, the location, easy to get to 4mins from West Kensington Station. Perfect for a late finish. I was exhausted, I climbed the stairs, the room was petité but I was only there to sleep. There was a bit of dust and fluff on the floor, and the general cleanliness of the room was not great. But it was the bed that really ruined my stay it was just so unbelievably noisy. Where even the slightest movement would produce a creak so loud as to almost echo in the tiny room. It was, grating... I am a restless sleeper.. So I did not get much sleep.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not for adults

Room was small, which was okay, but bed was in a loft, about 1 m high, accessed by means of a steep, slippy ladder. Had to literally crawl into the bed which was a mattress on a basically a hand made pallet
Stayed 1 night in Dec 2017
Verified

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities

No wifi, terrible pillows

Good for location and quiet. Shame the bed is so uncomfortable and the cheap pillows are lumpy. And the Internet didn't work...
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet flush was needed some work on it. The fridge made a terrible noise
Stayed 1 night in Nov 2017
Verified

8/10 Good

Dean

Liked: Staff & service, room comfort
Decent for the money
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Easy access to central London

Stayed whilst we went to jazz fest. Easy to get to venue. Room could do with some bedside or table lamps. Bed, which was a sofa bed we a little uncomfortable.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

2 night stay West Kensington

Booking and entrance fine with simple security and instructions. Room - a small Deluxe with adequate amenities and very clean. Not having being warmed to b a rock climber I didn't realise at 60 years of age and being large in frame I had to clamber up a 1 in 2 or 3 ladder to access and literally crawl over to a loft double bed with about 15" headroom. I slept 2nd night on the uncomfortable sofa bed. Adverts state £40-50 but I paid £150 for 2 nights. A standard room looks to have been much more suitable and clearly a better option. Can't see me returning. West Kensington tube 5 mins and numerous eateries and couple of pubs in locality.
Stayed 1 night in Nov 2017
Verified

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities

Apartment good overall.

On the whole it was a nice experience , location good. Clean room. Safe area. Only one problem was the uncomfortable bed. The bed let it down for me .one more thing.....how can i be expected to rate the hotel staff when there wasnt any to rate ?
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Alpesh

Liked: Cleanliness, staff & service, property conditions & facilities

Not Bad for a 1 night sta

Great Room, a drop small with bedroom high and didn't have all the glasses in the Kitchen and 1 Towel only, But was clean and easy to get in!
Stayed 1 night in Oct 2017
Verified

8/10 Good

neil

Liked: Cleanliness, property conditions & facilities

Great value but small

This economical little apartment was perfect for one night but for longer stays would be a bit claustrophobic - particularly the raised sleeping area which is reached by a very steep wooden ladder and has only c60cm headroom between the mattress and the ceiling. Definitely not suitable for anyone with any mobility issues. In theory the apartment sleeps 4 but, when the sofa bed is pulled out it virtually fills the living area. A couple of table lamps would give some ambience instead of the harsh halogen ceiling lights. Otherwise, for the price, a great find.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Karime

Liked: Room comfort
Disliked: Cleanliness, staff & service

Mal servicio, buen lugar

No era realmente un hotel, nunca hubo recepción ni una persona que atendiera, nos entregaron el cuarto limpio pero después no volvieron a hacer el aseo, nos dejaron sin papel del baño 2 días... El lugar era lindo, pero la experiencia fue mala por la falta de atención y servicio
Stayed 2 nights in Sep 2017