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CityStay Hotel

2.0 star property
Guesthouse with a 24-hour front desk, near Westfield Stratford City

Photo gallery for CityStay Hotel

View from property
Exterior
Private kitchen
Flat-screen TV
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$140
includes taxes & fees
27 July - 28 July

Explore the area

Map
94 Bow Road, London, England, E3 3AA
  • ABBA Arena
    ‪10 min walk‬
  • Westfield Stratford City
    ‪5 min drive‬
  • O2 Arena
    ‪6 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Private bathroom
Wardrobe
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Double Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Wardrobe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Standard Single Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Wardrobe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Wardrobe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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20 July - 21 July
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About the area

London

At CityStay Hotel you'll be within a 20-minute stroll of popular places like ABBA Arena and Queen Elizabeth Olympic Park. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and luggage storage. There's also the convenience of self parking. .With a stay at this Tower Hamlets guest house, you'll be 2.6 km (1.6 mi) from Westfield Stratford City and 4.8 km (3 mi) from Tower of London.
View more Guest houses in LondonOpens in a new window

What's nearby

  • ABBA Arena - 10 min walk - 0.9 km
  • London Stadium - 16 min walk - 1.4 km
  • Westfield Stratford City - 5 min drive - 2.3 km
  • O2 Arena - 6 min drive - 3.8 km
  • Tower of London - 9 min drive - 4.9 km

Getting around

  • Bow Church DLR Station - 1 min walk
  • Stratford Station - 3 min drive
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪McDonald's Bow - Payne Road - ‬6 min walk
  • ‪Original Taste - ‬1 min walk
  • ‪The Coborn Arms - ‬8 min walk
  • ‪The Little Driver - ‬1 min walk
  • ‪Perfect Fried Chicken - ‬10 min walk

About this property

CityStay Hotel

Guesthouse with a 24-hour front desk, near Westfield Stratford City
Public spaces have free WiFi. For a fee, parking is available.

This London guest house is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
CityStay Hotel offers 20 accommodations with portable fans. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

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  • Laundry
  • Housekeeping
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The price is NZ$110
includes taxes & fees
6 July - 7 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, debit cards and cash.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

Frequently asked questions

What is the cancellation policy at CityStay Hotel?

CityStay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityStay Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at CityStay Hotel on 27 Jul 2025 start from NZ$140.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityStay Hotel?

Yep, CityStay Hotel has a self car park for GBP 10 per night.

Is there a free airport shuttle available at CityStay Hotel?

No, CityStay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at CityStay Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at CityStay Hotel?

No, pets are not allowed.

CityStay Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 33 out of 420 reviews
Rating 8 - Good. 95 out of 420 reviews
Rating 6 - Okay. 152 out of 420 reviews
Rating 4 - Poor. 74 out of 420 reviews
Rating 2 - Terrible. 66 out of 420 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

By far Dirtiest hotel I’ve stayed in as I was going in it smelt of onions the carpet in halls was thick with dust got to my room the bathroom stunk of feet and sweat between tiles was black don’t know if it was dirt or mold felt unclean getting shower and when I arrived my room was like a oven because the heating had been left on full in there and my radiator controller was broken in the room I went to reception and he had to turn off heating on my whole floor as my heater was broke. Nd stuck on full it took hours of leaving window open to finally cool it down I didn’t sleep till about 3-4 am had to leave window open all weekend because they kept turning heating on the beds are very uncomfortable the bedding was inside out dirtiest hotel I’ve stayed in by far i would advise to stay somewhere else I understand it’s a bit cheaper than other hotels but no need for it to. Be that dirty
Stayed 2 nights in Mar 2025

6/10 Okay

A

Travelled with family

The best part is: reasonably positioned for Subway

The curtains in the room did not open or close. The blinds in the room were broken and did not work properly. There was what looked like a old combi boiler in the kitchen area, which we thought would help keep us warm as it was chilly outside, but the radiator in the room did not work. If you are looking for somewhere to get a few hours sleep (and you are a heavy sleeper) then this place is average, there is some water pumps (or similar) that run loud (think I got approx. 4 hours sleep the first night. Staff are polite and friendly, it is about 3-5 minutes walk to the closest subway station, Abbey Road is approx 7 minutes away from the hotel. Room was reasonably clean,doesn't look like it has been decorated (or painted) for a long time. No disabled access. As I said for somewhere to sleep and store clothes for short break, it is OK, but if you want any sort of luxury (like working curtains / blinds to block out the morning sun) then wait until they have sorted these problems out.
Stayed 2 nights in Mar 2025

6/10 Okay

Tomas

Stayed 4 nights in Mar 2025

4/10 Poor

sunho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Mrs songhua

Stayed 1 night in Mar 2025

8/10 Good

Howard

City Stay Hotel

My stay was for one night and the hotel suited my needs perfectly. It offered good value for money and the room and bed was comfortable. The room and building could do with redecorating but that didn’t affect my stay. Check in and out was easy and staff / owner friendly and helpful. Would recommend to anyone looking for basic accommodation at value for money cost.
Stayed 1 night in Mar 2025

8/10 Good

Joanna

Business traveller
Liked: Staff & service

Good budget bed for the night

This is a budget hotel, the bedding was clean, there was a lock on the door, it was near the to tube - ideal. There was mold on the ceiling, stuff in the room was broken, there was no kettle, and so on, but this is why it was so cheap for London. If everything was perfect the price would be easily double.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Travelled with partner
Hotel facilities were basic but everything you would need was provided. Friendly helpful staff & hotel situationed next door to the DLR overground & 200 yards from the underground. Room provided had toilet & shower, separate kitchen area, dining table & free wi-fi. There is a convenience store over the road from the hotel also. Would definitely stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Ok bed was nice and comfortable not much in way of toiletries my biggest concern was the broken electric socket
Stayed 1 night in Feb 2025

6/10 Okay

CM

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Neil

Cheap stay in london

This was the cheapest place to stay in the area. I did not expect more than basic. The sheets all looked clean and the room was ok The bathroom was clean and a decent shower
Stayed 4 nights in Jan 2025

6/10 Okay

Rori

Average

Average
Stayed 1 night in Dec 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Brian, Sloatsburg

Disliked: Property conditions & facilities
"Parking" is minimal and you get charged to use a space around the corner. Room was small but clean. Very little room in bathroom. You are getting what you pay for. Convenient to bow road tube station, short walk to ABBA and London Stadium.
Stayed 2 nights in Dec 2024

6/10 Okay

Howard

Travelled with group
Liked: Cleanliness, room comfort

Basic and clean.

Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 2 nights in Dec 2024

2/10 Terrible

hans

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andrzej

Travelled with group
Liked: Cleanliness, amenities
Hotel was fine; bed was clean. Only bad points; some noise from outside but nothing too bad. Room a bit tatty. At the price it’s what you would expect. No cold water in the bathroom; only hot. Beware that after booking online via an agent, it is advisable to call them to confirm; there seemed to be some confusion with the receptionist as a result of this. And also they require ID (driving license/passport) for check in. Would stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert, New York

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" is a dump, dirty, and with rude staff. The room I got looked nothing like the pictures. It was a windowless room in the basement, with the walls, carpet, furniture and bathroom fittings all in bad need of renovation - probably the last time anything was updated was in the 1980s. The plywood door was shaking every time my neighbors slammed their doors (about every 15 minutes). There was a "breakfast room" right next to my room that stunk of burned oil, the food smell was so penetrating that I could smell it on my clothes after just walking across the space. An incredibly loud fire alarm went out at 1am. I asked the receptionist what it was about, and he said that someone was cooking in the basement "breakfast room" (yes, at 1am) and added that "it happens all the time". Checkout time was 11am. At 10:25, someone knocked on my door and said "checkout time is 11". I said I knew, but it was only 10:25. At 10:57, she knocked again saying it was "11 o'clock". I said, no, actually it was 10:57 (I was ready to leave). Her reply? "Now it is 10:58". I exited the room at 11:00, telling her that this was rude and unnecessary, and she started explaining how she had to clean the room to get it ready for the next guest - despite the fact that I left on time. After leaving the hotel, I noticed that although I paid on arrival, they charged me again for my stay on my card on file with Expedia, so now I need to get that refunded. Advice: stay somewhere else.
Stayed 3 nights in Nov 2024

2/10 Terrible

Prashan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel for two nights, booked through Hotel.com. The photos on the website looked great, but upon check-in, I was shocked by the actual state of the room. It was filthy dust covering the floor, dirty walls, an unclean bed, and a grimy bathroom. The room looked nothing like the photos, which, upon closer inspection, seem to have been taken in 2008. These rooms are genuinely unfit for anyone to stay in, and it’s clear they haven’t been maintained or cleaned in a long time. This experience left me deeply disappointed, as I trusted Hotels.com to provide accurate listings. I believe this hotel should be removed from the site, as it damages the platform’s reputation.
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, staff helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Helen

Fabulous located hotel for ABBA voyage

I wanted somewhere central, with a clean bed and en-suite but didn’t want to pay a lot. Fab location with a wonderful cafe next door (used to be Barclays) For the amount I paid, I can’t grumble, got clean, white bedding, towels and clean en-suite, was only there to sleep. Don’t expect much tho, everything is outdated and a bit grubby, it’s a 2 star, but you get what you pay for.
Stayed 1 night in Oct 2024

10/10 Excellent

Tamako

Travelled with group
Liked: Cleanliness, staff & service
Safe town, Beaulful aria, Convenient transportation
Stayed 2 nights in Oct 2024

10/10 Excellent

MRS C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just want a good place to lay your head? Read on!

My husband has been going up to London for Merchant Navy Day for a number of years now, and has always stayed at City Stay for at least the past 12 of them. Classed as a budget hotel it is more than adequate for his needs. 2 minutes from the tube to Kings Cross Station it is ideally situated. The rooms are clean and the bathroom is a reasonable size, but being an older building the stairs to the upper floors are not the widest! There is a small friendly lively pub nearby with tables outside if you prefer something quieter. There is a garage opposite with an onsite co-op shop and a Sainsburys store a short walk away to purchase your own food. The kitchen is situated downstairs and is stocked with basics, bread, milk, serials etc, as well as cooking facilities. Obviously the state of the kitchen is dictated by the guests who use it but always starts off very clean daily. There is also a small lounge with tv for socialising. If you are visiting London for sightseeing then you save a lot on normal accommodation prices. You can pay at the hotel and they do have a 24hr cancellation policy.
Stayed 2 nights in Sep 2024