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Prime Inn Hotel

2.5 star property

Photo gallery for Prime Inn Hotel

Exterior
Iron/ironing board, free WiFi, bed sheets
Reception
Staircase
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
92 Sussex Gardens, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Children’s theme room

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

London

Prime Inn Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find luggage storage and a front desk safe. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this London City Centre hotel include Marble Arch and Park Lane.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.3 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.1 km

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪The Heron - ‬3 min walk
  • ‪The Dickens Tavern - ‬5 min walk
  • ‪Zanchi Korean Restaurant - ‬3 min walk
  • ‪Mihbaj - ‬5 min walk
  • ‪T4 - ‬4 min walk

About this property

Prime Inn Hotel

Prime Inn Hotel offers its guests tour/ticket assistance and a front desk safe. WiFi is free in public spaces.

This London hotel is smoke free.

  • 12 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Prime Inn Hotel offers 12 accommodations with a hairdryer and free toiletries. LCD televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

Property is also known as

Classic Hotel London
London Classic Hotel
London St Giles Hotel
St Giles Hotel London
St Giles London - St Giles Classic Hotel England
Classic Hotel
Prime Inn Hotel Hotel
Prime Inn Hotel London
Prime Inn Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Prime Inn Hotel?

Prime Inn Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Prime Inn Hotel?

Onsite parking is limited.

Is there a free airport shuttle available at Prime Inn Hotel?

No, Prime Inn Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Prime Inn Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Prime Inn Hotel?

No, pets are not allowed.

Prime Inn Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 126 reviews
Rating 8 - Good. 50 out of 126 reviews
Rating 6 - Okay. 41 out of 126 reviews
Rating 4 - Poor. 12 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nicole

Disliked: Cleanliness
Stayed 1 night in Mar 2022

6/10 Okay

Michele

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Grubby not been cleaned

This is a really basic hotel - it's a room with a cupboard doing an impression of a bathroom. The room was tired and grubby and the floor was rotten and looked like it hadn't been cleaned at all this year! The shower was cold and they told us there would be no breakfast served due to covid!?? So the breakfast we'd paid for, we didn't get! The walls were so thin that we could here every noise from the family staying in the next room. If you want to literally just have somewhere to lay your head this is ok otherwise stay somewhere else. Surprised Hotels.com advertise this hotel!!
Stayed 2 nights in Dec 2021

6/10 Okay

Kathryn

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Good for the price

For the price the beds were nice, comfortable and clean But the bathroom was a joke, the toilet leaked and although I reported it ,it wasn’t sorted, so we had to put towels on the floor and the hot water took about 10 minutes to come through. The shower had a horrible rusty shower hose and shower shelves
Stayed 2 nights in Dec 2021

2/10 Terrible

Nicola

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2021

8/10 Good

Agnelo Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Quality

No Towels, dirty sheets and the sink was standing in your space for your legs when you are going to the loo...
Stayed 1 night in Oct 2021

2/10 Terrible

Jamel

Stayed 1 night in Oct 2021

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, room comfort

Just what I expected

Booked in on Friday 27th Aug and just what I expected from a 2* hotel. friendly staff, no breakfast due to Covid.....Wait other places are open!!!! Good location and plenty of places to eat.
Stayed 1 night in Aug 2021

4/10 Poor

Helen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

PsPamela

Business traveller
Liked: Cleanliness, room comfort
Nice location, clean room, hairdryer not working.
Stayed 3 nights in Dec 2020

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

better than expected

This is a brilliant little budget hotel, guy on reception friendly and helpful and the room was massive! Only complaint was being charged £15 to park on the completely empty road outside which the guy put straight in his pocket!
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
(1) location is good. (2) staff are nice and helpful, (3) the breakfast room is very small and always crowdy, (4) breakfast is of low standard, (5) wifi is stable, (6) the family room is tiny but warm
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
If you're offered room no. 2 dont take it, it's a dungeon & should never be classed as a bedroom. Breakfast is very basic unless you like cake.
Stayed 2 nights in Nov 2019

8/10 Good

Fan

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great location. ONly a 6 min walk to subway and restaurants.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price. Great staff. Very good location.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price, good location. Nice to have a fan and decent towel/toiletry situation.
Stayed 1 night in Jul 2019

8/10 Good

Nileshkumar

Liked: Staff & service

Excellent little Hotel in Central London

The hotel staff were amazing. They made our stay quite a treat. The hotel is very conveniently located with access to public transit and a short taxi ride to the outstation train stations like Euston, St Pancras and King’s Cross. Our room was on 3rd floor and no lift so that was bit of inconvenience to carry our luggage up the stairs. Rooms were small but overall it worked as we spent most of our time outside sightseeing
Stayed 2 nights in Jul 2019

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Good budget hotel, very clean, decent breakfast
Stayed 2 nights in Jul 2019

8/10 Good

ZHANAR

Liked: Cleanliness, staff & service, room comfort
Very clean and cozy. But the ceiling in the room needs renovation.
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great service, good location, lovely hot shower, but disappointed with our room, in a basement too small to be called a double. Free WiFi did not work in basement floor. Pillows were so old and super thin.
Stayed 4 nights in Jun 2019

8/10 Good

Shane

Stayed 4 nights in Jun 2019