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ibis London City - Shoreditch

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for ibis London City - Shoreditch

Exterior
Daily buffet breakfast (GBP 11.50 per person)
Desk, blackout curtains, soundproofing, iron/ironing board
Reception
International cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
The current price is NZ$214
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
5 Commercial Street, London, England, E1 6BF
  • Place, Tower of London
    ‪10 min walk‬
  • Place, Tower Bridge
    ‪16 min walk‬
  • Place, The Shard
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(95 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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19 Oct - 20 Oct
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About the area

London

At ibis London City - Shoreditch you'll be within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Foggs, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Sights within a 20-minute walk of this 3-property class London City Centre hotel include Tower Bridge and Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Tower of London - 10 min walk - 0.9 km
  • Tower Bridge - 16 min walk - 1.4 km
  • The Shard - 5 min drive - 2.7 km
  • London Eye - 8 min drive - 4.2 km

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Exmouth Coffee - ‬2 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Cafe Casablanca - ‬3 min walk

About this property

ibis London City - Shoreditch

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front desk safe, and a lift.

This 3-star London hotel is smoke free.

  • 348 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

What is the cancellation policy at ibis London City - Shoreditch?

Ibis London City - Shoreditch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis London City - Shoreditch?

As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at ibis London City - Shoreditch on 26 Oct 2025 start from NZ$214.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis London City - Shoreditch family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis London City - Shoreditch is a hit with families.

Does ibis London City - Shoreditch serve breakfast?

Yep, our visitors highly rate the buffet brekkie here! Available weekdays from 7:00 AM to 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at ibis London City - Shoreditch?

No, ibis London City - Shoreditch does not offer an airport shuttle service.

Is there a bar or restaurant at ibis London City - Shoreditch?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis London City - Shoreditch?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

ibis London City - Shoreditch Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1005 reviews
Rating 8 - Good. 385 out of 1005 reviews
Rating 6 - Okay. 132 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Aureo III

Travelled with family
Door sign's so confusing. No signs of clean up room.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jenson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jose

I was very disappointed with my stay. The rooms were not as shown in the pictures — they looked much older and poorly maintained. The mattress was extremely worn out and uncomfortable. They didn’t replace the wet towels during my stay, and the bathroom had a very bad smell that didn’t go away. Overall, I would not recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London Hotel

Really lovely London hotel, everything you need in the room, Really clean, great tasty breakfast and a great price, will definitely return
Stayed 1 night in Jun 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, room comfort
Nice people checking me in great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

SCOTT

Stayed 3 nights in Jun 2025

6/10 Okay

Marko

Stayed 3 nights in Jun 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lihua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, convenient, nice people
Stayed 4 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent customer service
Stayed 1 night in Jun 2025

8/10 Good

Alessandra

Travelled with family
Liked: Cleanliness, staff & service
Ibis standard stay, location with subway station very close. Coffee and restaurant options nearby. Room and bathroom very small. Overall satisfactory stay, good value for money.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The absence of dressers, or drawers of ANY kind, was jarring. Se were the tiny "closet corner" and the odd capsule-like bathroom, but the friendliness, professionalism, and kindness of the staff made up for everything else.
Stayed 1 night in May 2025

8/10 Good

Lynne

Stayed 7 nights in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay overall was great. It was clean, a good size and the hotel looked very modern and chic. The only things that’s I noticed was that the bin wasn’t emptied properly, there were what looked like products from the previous people. The room was also far too hot but we couldn’t open the window due to the noice. Apart from this it was great stay and we would definitely come back in the future.
Stayed 2 nights in Jun 2025

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a convenient location with bus stop right outside of the hotel. The room and bathroom were a bit compact and a tripping hazard with the step up into the bathroom. Overall, the stay was good.
Stayed 3 nights in Jun 2025

8/10 Good

Bjoernar

Stayed 4 nights in May 2025

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The amenities aren't in the rooms.

Hard mattresses that have the 2 bath towels on the bed. No hand towels, washclothes, or telephones in the room. A large lobby that deceives you into thinking you're about to get a very nice room. The "front desk" staff is friendly. Breakfast has many choices; meats, cheeses, cereal, scrambled eggs, bacon or sausage, & a pancake machine.
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right around the corner from the tube station which was perfect. It’s a ten minute walk from Spitalfields Market and there’s tons of restaurants close by. It was also only a 20 minute walk from tower bridge and Tower of London which made the touring days easy. Great location. Staff is great. Definitely would stay here again
Stayed 3 nights in May 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025