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Dolphin Hotel

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Hyde Park

Photo gallery for Dolphin Hotel

Front of property
32-inch TV with satellite channels
Triple Room
Triple Room
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$126
includes taxes & fees
5 Jan - 6 Jan

Explore the area

View map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(33 reviews)

Highlights

Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(12 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

7.6 out of 10
Good
(12 reviews)

Highlights

Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 5
  • 5 Single Beds OR 3 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

Economy Single Room

  • Sleeps 1

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Triple Room

Interior

Triple Room

  • Sleeps 3

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About the area

London

At Dolphin Hotel you'll be within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find multilingual staff, luggage storage and a front desk safe. Continental breakfast is available daily between 7:30 AM and 9:30 AM. .Within a 30-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.0 km
  • Park Lane - 14 min walk - 1.2 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk
  • ‪The Dickens Tavern - ‬1 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, 7-minute walk to Hyde Park
As a guest of Dolphin Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Dolphin Hotel also features room service (during limited hours) and a front desk safe.

This 3-star London hotel is smoke free.

  • 30 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Dolphin Hotel offers 30 accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.75 for adults and from GBP 6.75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Dolphin Hotel?

Dolphin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dolphin Hotel?

As of 2 Jan 2026, prices found for a 1-night stay for 2 adults at Dolphin Hotel on 5 Jan 2026 start from NZ$126.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dolphin Hotel serve breakfast?

You bet, continental breakfast is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Dolphin Hotel?

No, Dolphin Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dolphin Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Dolphin Hotel?

No, pets are not allowed.

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 241 out of 997 reviews
Rating 8 - Good. 354 out of 997 reviews
Rating 6 - Okay. 243 out of 997 reviews
Rating 4 - Poor. 106 out of 997 reviews
Rating 2 - Terrible. 53 out of 997 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Look for my review previously posted. We were to be staying there Sept 21 - 23 and then the 23 to the 28th. We lasted one night and they advertised it is a superior twin room. What a joke.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second that we arrived at your establishment we were thrown by just how deceiving the photos on expedia.ca were. Those depict a clean and welcoming place to stay. The dolphin hotel is the furthest thing from that. The sight of the stains on the carpet on the stairs and hallwat unsettling at best. We instantly started looking for another place to stay. The heater in the room did not work. There was a heater to plug into the wall that also did not work and had enough dust on the bottom of it for me to know that someone had not used it in years. The glasses in our room were dirt, there was hair in the shower as well. At this point, I would like to be fully refunded. The next step that I will take if that is argued with will be going to the authorities and whatever governing system you have in the city of London over cleanliness and hospitality. This is not a way to run a business. Or charge for people to stay there. I have been to hostels in Thailand that were more sanitary with less bugs. Your staff at the front desk both the night that we checked in in the morning we left were inhospitable and undeserving of a paycheck.
Stayed 5 nights in Sep 2025

6/10 Okay

Neal, SAN DIEGO

Disliked: Amenities, property conditions & facilities
The bathroom and shower were tiny with horrible water temperature and flow. Everything was old and needs updating. But breakfast was OK.And location was good.
Stayed 5 nights in Sep 2025

6/10 Okay

Sharon, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities
Handy for Paddington. In an old house and I was on 4th floor so there were a lot of stairs, no lift. Not good for mobility issues. Room was fine for one night. Bathroom compact, shower good. Fridge in room buzzed all night. Did not hear outside noise. Staff were helpful and quick. Could leave luggage.
Stayed 1 night in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location. Breakfast was okay. Rooms were tiny with double bed only, pushed up against wall. Had to crawl over spouse to get up. Would not recommend double bed room for couple.
Stayed 3 nights in Sep 2025

6/10 Okay

Marie

Travelled with family
Liked: Staff & service
A nice pub just down the street for a good meal. Staff helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Andy

Travelled with family
Breakfast was cold, the toast was already done not fresh butter was rock hard , room was a basement very stuffy and hot, tube kept us up all night
Stayed 1 night in Sep 2025

6/10 Okay

Kyungwon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, small bathroom, wobbling underground subway sound, ...
Stayed 6 nights in Sep 2025

2/10 Terrible

Coreen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a lower level because we were traveling with an 82 year old. They never responded to tell us that wasn't an option so we assumed it was no problem. In hind sight I should have called them ahead of time, but they weren't very accomodating, so it probably wouldn't have helped us anyway. We arrived to find our room up 3 long flights of stairs with no elevator. The room was basically a dorm room. The shower was very slippery with no grab bar. It was hot in the room. We were very disappointed. We tried to move to another room and they offered us a room with bunk beds that still had flights of stairs. We attempted to get out of the reservation but they had no option for us. We should of stayed at the Hilton which was just a block or so away, but who knew. It was the only negative of our whole vacation, but we made the best of it. Our answer was to stay away from there as much as possible and that helped.
Stayed 5 nights in Aug 2025

6/10 Okay

Christopher Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stayed for 3 days. Excellent service! Very friendly staff. Super convenient to many places we wanted to see. Thankfully, we were able to walk because there was a stroke going on for the trains and tube which caused grid lock. Definitely would stay there again
Stayed 3 nights in Sep 2025

8/10 Good

Caroline

Stayed 2 nights in Sep 2025

6/10 Okay

Lindsay

Stayed 5 nights in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn’t an elevator and lots of steps to climb to get to your room but overall a good experience would recommend
Stayed 2 nights in Sep 2025

8/10 Good

Ashleigh, Cardiff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, easy check in and out. Small room and bed with basic amenities, good for a quick stay.
Stayed 1 night in Sep 2025

6/10 Okay

Tom

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gina, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only few minutes to the station and a diffrent buses around the àrea too. Retaurants nearby. Good wifi connection.
Stayed 3 nights in Aug 2025

6/10 Okay

Jonathan, Kindred

Travelled with family
Liked: Staff & service
We traveled from the US to visit London for a few days. The location was excellent with many dining options, souvenir shops, and access to the Tube and buses. The room was clean, but small, and staff refresh towels each night. Even though the weather was 65-72degF and we slept with the window open, it was hot in the room with no airflow. The small oscillating fan they gave did nothing and we slept in minimal clothes and no covers. The bathroom was extremely small and smelled of mold but did the job I guess. Considering the price of other hotels in London, it was a reasonable room for the cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that there is no lift but it is a very good place to stay.
Stayed 2 nights in Aug 2025

8/10 Good

Wasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good. However, there is no lift which makes me wonder how would an elderly and disable person will go to their rooms.
Stayed 2 nights in Aug 2025

4/10 Poor

Iain

Is what it is
Stayed 1 night in Jul 2025

8/10 Good

Kaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day. Right near Paddington train station so transportation was never an issue. The only thing I will say is if you have limited mobility, this may not be the place for you to stay. As there is no elevator in around four stories.
Stayed 3 nights in Jul 2025

8/10 Good

Wilfred

Travelled with group
Stayed 1 night in Aug 2025