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Dolphin Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

Photo gallery for Dolphin Hotel

Front of property
Reception
Triple Room
32-inch TV with satellite channels
Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 5
  • 5 Single Beds OR 3 Single Beds and 1 Single Bunk Bed

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(24 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

In-room safe, free WiFi, bed sheets

Economy Single Room

7.4 out of 10
Good
(10 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

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About the area

London

At Dolphin Hotel you'll be within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find multilingual staff, luggage storage and a front desk safe. Continental breakfast is available daily between 7:30 AM and 9:30 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Baker Street.

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Marble Arch - 12 min walk - 1.0 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
As a guest of Dolphin Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Dolphin Hotel also features room service (during limited hours) and a front desk safe.

This 3-star London hotel is smoke free.

  • 30 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Dolphin Hotel offers 30 accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Greek, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.75 for adults and from GBP 6.75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Dolphin Hotel?

Dolphin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Dolphin Hotel serve breakfast?

You bet, continental breakfast is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Dolphin Hotel?

No, Dolphin Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dolphin Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Dolphin Hotel?

No, pets are not allowed.

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 197 out of 835 reviews
Rating 8 - Good. 299 out of 835 reviews
Rating 6 - Okay. 202 out of 835 reviews
Rating 4 - Poor. 94 out of 835 reviews
Rating 2 - Terrible. 43 out of 835 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good - near train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with everything about the property. Great price and near most of what I wanted to see.
Stayed 3 nights in Mar 2025

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
No lift, so if you’re on the third or fourth floor be prepared! The room is functional, nothing impressive, but the staff were very helpful and the location is great.
Stayed 1 night in Mar 2025

8/10 Good

MJ

Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Catherine D

Travelled with group
Disliked: Staff & service, amenities
I won’t stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hui Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, strategically located in Paddington.
Stayed 3 nights in Mar 2025

10/10 Excellent

Remigijus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very convenient and safe place. Staff did an excellent job, feom reception till the breakfast service all was great and very professional. Will definitely be staying in the future. Thank you for being so Great!!!
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Lots of steps

The biggest down side for me was I was on the 4th floor with very narrow steps.There is nothing on website about this and as I am almost 70 it was difficult.Shower was very slow to get hot but there was a fridge and bed was comfy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most adorable hotel I’ve ever seen, so convenient to Paddington station. There are plenty of restaurants and stores around. The bed was comfortable, but the pillows were too thick and hard. The room was clean enough, except for a dust bunny or two. You can hear the tube come through Paddington from early morning and into the night, and at first I thought it would keep me awake, but I got used to the sound and vibration. The stairs are very narrow and steep and are hard to climb while carrying luggage. Very simple, very basic, but I’d stay here again for that price.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Staff & service
It is good for a quick stay waiting for a train nearby.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to spot for visiting London.
Stayed 2 nights in Feb 2025

2/10 Terrible

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Kal

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Paddington station and great neighbourhoods.
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great stay location good
Stayed 4 nights in Feb 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay at the Dolphin hotel, staff very friendly and helpful, the room was very clean, smaller than anticipated but this isn’t uncommon in London. Breakfast was good. Property was slightly dated but well maintained. Very close to Paddington station and tube, with lots of restaurants, pubs and shops in the vicinity. Would definitely stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Luana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Gerry

Disliked: Cleanliness, property conditions & facilities, room comfort

Nostalgic but not again

Maybe i didn't read the hotel info close enough. I've stayed in London refurbished row house/hotel before. Enjoyed the quirks. However this hotel while 4 floors, had no elevator. Up 3 flights of very narrow, very worn carpeted stairs. Between floor 2 & 3 it wasn't even wide enough to provide a handrail. 5 beds in room, 3 single, 1 set of bunk beds. Was truly no larger than an average size bedroom. I know the Brits describe the bathroom as a water closet. This particular description isn't even close. You could not stand or sit starting on the toilet, because the sink was that close. Extremely small shower, that when you existed you had trouble drying off, and turning or dressing. Again VERY OLD BUILDING, I get it. Never had AC back during WW2 or after rebuild. Scaffolding outside the window, with protective covers for the workers. Zero airflow in the room with window wide open. Could not turn the heater off. Not to mention one of the beds was pushed up right against it. Think I'll look better next time. On the plus side very close to Paddington Station.
Stayed 2 nights in Feb 2025

2/10 Terrible

Derya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience. Dirty sheets and room.
Stayed 2 nights in Feb 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Paddington station! Lots of great cafes and taverns nearby.
Stayed 3 nights in Jan 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful little place…but subway rumblings

Cute boutique hotel. Updated furnishings, tiny room but all amenities. Super clean. Staff friendly and helpful. Great location!! I was on ground floor so did hear subway rumblings underground.
Stayed 2 nights in Jan 2025