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DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Riverfront hotel with bars/lounges and fitness centre

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Overlooking the river, this waterfront hotel offers stunning views and a classic architectural style with multiple stories and balconies.
Experience the grandeur of our lobby, featuring a stunning spherical chandelier, comfortable seating, and lush greenery.
Relax in this spacious room with a large bed, sofa, and city views from the large windows.
Relax in style with lounge chairs overlooking a serene waterfront and cityscape.
Enjoy meals in this inviting dining area with a long table, booths, and comfortable seating.

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is NZ$246
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • O2 Arena
    ‪5 min drive‬
  • Tower of London
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.4 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Room

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite with Balcony And River View

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite with Balcony And River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Executive Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for King Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

View all photos for King Executive Room

In-room safe, desk, laptop workspace, iron/ironing board

King Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Family Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Family Deluxe Room

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for King One Bedroom Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

King One Bedroom Executive Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for King Junior Suite with River View

In-room safe, desk, laptop workspace, iron/ironing board

King Junior Suite with River View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Double Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Double Guest Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Queen Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Guest Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Queen Room

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One-Bedroom King Suite

In-room safe, desk, laptop workspace, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

London

At DoubleTree by Hilton London - Docklands Riverside you'll be 4.2 km (2.6 mi) from Tower of London and 4.8 km (3 mi) from Royal Observatory. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Columbia, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Urban Beach is the hotel's own bar, serving drinks along with lunch and dinner. 9322 square feet (866 square metres) of event facilities include 14 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this Southwark hotel, you'll be 5 km (3.1 mi) from O2 Arena and 5 km (3.1 mi) from ExCeL Exhibition Centre.

What's nearby

  • O2 Arena - 5 min drive - 3.3 km
  • Tower of London - 6 min drive - 3.3 km
  • ExCeL Exhibition Centre - 7 min drive - 4.9 km
  • St. Paul's Cathedral - 10 min drive - 5.3 km
  • London Eye - 12 min drive - 6.5 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London (LCY-London City) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars/lounges and fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • 9322 sq ft of conference space
  • 866 sq. m of conference space
  • Built in 1991
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Similar properties

Relax in our spacious lobby, featuring a reception desk, comfortable seating areas, and a staircase leading to additional floors.

Hilton London Canary Wharf

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,008 reviews
The price is NZ$322
includes taxes & fees
28 Aug - 29 Aug
Hilton London Canary Wharf

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London - Docklands Riverside?

DoubleTree by Hilton London - Docklands Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London - Docklands Riverside?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Docklands Riverside on 10 Aug 2025 start from NZ$245.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton London - Docklands Riverside?

Yep, DoubleTree by Hilton London - Docklands Riverside has a self car park for GBP 20 per night.

Is DoubleTree by Hilton London - Docklands Riverside family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that DoubleTree by Hilton London - Docklands Riverside is a hit with families.

Does DoubleTree by Hilton London - Docklands Riverside serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London - Docklands Riverside?

No, DoubleTree by Hilton London - Docklands Riverside does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London - Docklands Riverside?

Yep, you can grab a meal at DoubleTree by Hilton London - Docklands Riverside's onsite restaurant that serves international cuisine.

What time are check-in & check-out at DoubleTree by Hilton London - Docklands Riverside?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London - Docklands Riverside?

No, only service animals are allowed.

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing stay! Came over for the London Marathon and booked a room sort of at the last minute. The staff was very warm and welcoming. From the front desk, breakfast, maintenance, absolutely the best. Breakfast buffet was exceptional. Loved that it was in a quiet neighborhood. Loved the ferry to cross the Thames. If I ever come back to London, this property will be at the top of my list to book.
Stayed 6 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Lauren, Brighton

Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem of a hotel! Really loved the ferry service and was pleasantly surprised about the option. Breakfast had a great assortment and staff were kind and very helpful. I personally liked that this hotel was located away from touristy areas of london, it just felt really quaint and slow paced.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’d a fantastic time as a family visiting London at the Double-Tree Hotel. The Ferry across to Canary Wharf was a fantastic service. The staff were very friendly and extremely helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew, Zwijndrecht

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jungwon

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Hotel was a great location, with a tasty breakfast and lovely bar
Stayed 1 night in Apr 2025

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, amenities
The Hotel is excellent. We had a great time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Location, Amazing Hotel

This was my second stay at this hotel, it is fantastic in every way.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great hotel for families. Large family room with fabulous views from the balcony. Free breakfast for kids made it worth paying for as its rather expensive otherwise. Handy location for the Minecraft Experience if driving. Rooms are a little tired but a solid 4 star overall.
Stayed 1 night in Apr 2025

8/10 Good

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Stayed 7 nights in Apr 2025

8/10 Good

Kim

Stayed 2 nights in Mar 2025

10/10 Excellent

Yasmin

Stayed 1 night in Apr 2025

8/10 Good

Lina

Travelled with family
Disliked: Property conditions & facilities
A short stay for my family. Nice hotell but it was a long busride to get there.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like being on Sydney Harbour 😎

We have been coming to the Doubletree docklands for years now with our whole family- but In Recent years have been splurging out and booking the junior suites- as they are so worth it! The best thing hands down about this hotel is its location looking out over the river to Canary Wharf. By day you can hear the waves of the tidal Thames lapping at the shore, the sounds of the ferries going past and see the sun glinting off the buildings. I’m from Sydney and it’s the closest I’ve come to -being the other side of the world- to Sydney harbour and the ferries! On a sunny day I can almost imagine I’m back at home on the harbour! The urban beach here adds to that feel, but if you can afford to splurge - the junior suites have balconies that open to the front and look out over the river- it’s gorgeous. The food has by far improved in the restaurant since the last time we came , but in particular the service from the very friendly and hardworking staff is outstanding. Our room was clean and spacious and the beds and In Particular the pillows were really comfortable. The final cherry on the top is that there is a complimentary ferry from Canary Wharf to the hotel dock on the other side- which very soon will be upgraded to being electric! Overall my fave place to stay in London by far 😍
Stayed 2 nights in Apr 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Loved that there was an Uber dock on-property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Riyaadh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

joannah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I had some urine stains on the covers, the hotel said they’re going to refund me £80 back to you so that you can give it back to me
Stayed 1 night in Apr 2025