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Holiday Inn London - Kensington High St. by IHG

4.0 star property

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Bar (on property)
Couples treatment room(s), sauna, body treatments, aromatherapy
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$229
includes taxes & fees
31 May - 1 June

Explore the area

View map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.6 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.8 out of 10
Good
(52 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(290 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(36 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

7.8 out of 10
Good
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.4 out of 10
Good
(84 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Single Bed

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About the area

London

Holiday Inn London - Kensington High St. by IHG puts you in the heart of London, within a 20-minute stroll of Kensington Palace and Royal Albert Hall. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Boulevard Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class London City Centre hotel, you'll be 1.6 km (1 mi) from Olympia Events and 4 km (2.5 mi) from Buckingham Palace.

What's nearby

  • Kensington High Street - 1 min walk - 0.2 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Cromwell Road - 8 min walk - 0.7 km
  • Kensington Palace - 10 min walk - 0.9 km
  • Royal Albert Hall - 16 min walk - 1.4 km

Getting around

  • High Street Kensington Station - 2 min walk
  • Kensington (Olympia) Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Jacuzzi - ‬3 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪Knoops - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1960
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn London - Kensington High St. by IHG?

Holiday Inn London - Kensington High St. by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on 31 May 2026 start from NZ$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - Kensington High St. by IHG?

Yep, Holiday Inn London - Kensington High St. by IHG has a self car park for GBP 45 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Holiday Inn London - Kensington High St. by IHG?

Yep, there is an onsite spa at Holiday Inn London - Kensington High St. by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Holiday Inn London - Kensington High St. by IHG have a pool?

Holiday Inn London - Kensington High St. by IHG has an indoor pool.

What luxury perks are available at Holiday Inn London - Kensington High St. by IHG?

Holiday Inn London - Kensington High St. by IHG features a full-service spa, a health club and an indoor pool.

Does Holiday Inn London - Kensington High St. by IHG serve breakfast?

You bet, our guests can't get enough of the full breakfast here! Offered weekdays between 6:30 AM and 10 AM and weekends between 7 AM and 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn London - Kensington High St. by IHG?

No, Holiday Inn London - Kensington High St. by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - Kensington High St. by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn London - Kensington High St. by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - Kensington High St. by IHG?

No, only service animals are allowed.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 871 out of 1879 reviews
Rating 8 - Good. 536 out of 1879 reviews
Rating 6 - Okay. 246 out of 1879 reviews
Rating 4 - Poor. 118 out of 1879 reviews
Rating 2 - Terrible. 108 out of 1879 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Easy stay, staff was great. Slightly disappointed that the hot tub and steam room where closed, but the pool, sauna and locker rooms where useful.
Stayed 3 nights in Feb 2026

4/10 Poor

Amy

Travelled with partner
Disliked: Amenities
Booked for valentines long weekend as a family member was getting married (Friday-Monday) due to the facilities (swimming pool, jacuzzi, sauna etc) firstly the room was small. Shower sprayed water out all over the floor so we had to use extra towels to soak up the water. We had forgotten toothpaste but were told reception have spare toiletries incase you forget anything so when we asked them we were told to come back in the morning as he didn't have any. When we returned in the morning we found a vending machine which charged us £3 for a one use toothpaste tube and when my partner asked the guy at reception about it he told him it was nothing to do with them and it was an outside company (still didn't give us any extra toothpaste) Went to the pool in the morning for a swim and half of it was closed off for swimming lessons which wasn't advertised. Jacuzzi was out of order (also wasn't notified previous to stay) so everyone was squished into one half of the pool where people were trying to do lengths so not relaxing at all. The saunas were in the changing rooms as well and not near the pool which was another let down. When we contacted the hotel for a partial refund as we were really disappointed in the facilities that we thought we were getting and didn't. The hotel refused any type of refund they did eventually offer to change our room but we had to be at the wedding and didn't have time at that point. Definitely won't be staying again
Stayed 3 nights in Feb 2026

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel great staff
Stayed 7 nights in Feb 2026

8/10 Good

Stephen

Stayed 4 nights in Feb 2026

10/10 Excellent

Graham

Stayed 3 nights in Feb 2026

8/10 Good

MEL

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, Excellent breakfast
Stayed 1 night in Feb 2026

6/10 Okay

Hannah

Stayed 1 night in Feb 2026

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 4 nights in Feb 2026

8/10 Good

Niall

Stayed 1 night in Jan 2026

6/10 Okay

Jeanne

Liked: Cleanliness, amenities
Disliked: Staff & service
The best part of the hotel was the pool- although it was crowded no matter the time of day. The standard rooms are extremely small and not just by American standards! By Parisian and London standards too! There is no TV offering for small kids (no CBeebies! No access to Netflix! Can’t even purchase a Disney movie!) and everyone I interacted with in room service was inefficient or rude.
Stayed 2 nights in Feb 2026

10/10 Excellent

Chukwudi

Liked: Cleanliness, staff & service, amenities
The staff were friendly and the room was clean albeit slightly compact. Thoracotomy enjoyed the food
Stayed 2 nights in Feb 2026

2/10 Terrible

Cheyenne

Stayed 2 nights in Feb 2026

8/10 Good

Colin

Stayed 1 night in Feb 2026

10/10 Excellent

Shyamalie

We are very happy with the service we received from this hotel and the staff. Georgina at the reception was very helpful in particular. Our room was lovely and comfortable with good facilities. We would recommend this hotel to anyone looking for a memorable stay in London, as the hotel is located in a very central area of Kensington with easy access to transport facilities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were friendly, courteous and extremely helpful. The room was clean, well equipped and what we needed for an overnight stay. Breakfast was superb. Fantastic hotel, great stay!
Stayed 1 night in Feb 2026

8/10 Good

Andrew

Very clean and comfortable, lovely communally areas , the room was quiet small with some large unnecessary furniture like the over large side table that really had no function other than to clutter the small space not sure the chaise was really necessary a couple of chairs would give more space but it’s the only fault and not a major one . Great staff all very polite professional and helpful. Would definitely stay again .
Stayed 4 nights in Feb 2026

4/10 Poor

Lizzie

I expected a lot more from a hotel of this calibre. Staff
Stayed 1 night in Feb 2026

6/10 Okay

Timothy

Travelled with partner
Liked: Property conditions & facilities
Room was very small, which may be common by London standards. Staff overall was dismissive or seemed overwhelmed, with one exception who provided excellent customer service. When our room was serviced, things were forgotten, such as toilet paper, towel, towels, etc..
Stayed 5 nights in Feb 2026

4/10 Poor

Anna

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We booked this hotel specifically because it had a hot tub and a steam room and both were out of service. They were understaffed for the 3pm check in rush. Synthetic pillows were very lumpy. The breakfast buffet was decent, but with such a wealth of amazing options on the doorstep, not worth the £. Saving grace was the kind staff, the size of the room, and the location.
Stayed 1 night in Feb 2026

10/10 Excellent

Tom

Staff were lovely, room was just what we needed, pool showers were boiling but that was a minor in our stay. Breakfast was just what we
Stayed 2 nights in Feb 2026

10/10 Excellent

Neill

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2026

8/10 Good

Mary

Stayed 2 nights in Feb 2026

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities
Staff excellent especially in the dining room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Big hotel, very good breakfast buffet, welcoming reception.
Stayed 5 nights in Jan 2026