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DoubleTree by Hilton London Kensington

Property class: 4

Photo gallery for DoubleTree by Hilton London Kensington

Transparent dome-shaped structures with interior lighting, surrounded by trees and a building in the background.
A modern hotel lobby with a glass railing, a central chandelier, and a wooden reception desk.
A hotel room with a bed, desk, chair, TV, and a staircase.
A modern kitchen with a microwave, toaster, coffee maker, and sink.
A modern dining area with multiple tables and chairs, a kitchen area, and a decorative glass partition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$361
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
100 Cromwell Road, London, England, SW7 4ER
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪7 min walk‬
  • Place, Royal Albert Hall
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for One-Bedroom King Apartment

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom King Apartment

  • Sleeps 7
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room with Three Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room with Three Double Beds

  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

A hotel room with a large bed, bedside tables, a desk, a chair, and a wardrobe.

Room, 1 Double Bed

8.6 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(112 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (Duplex)

A hotel room with two beds, a round mirror, framed artwork, a door, and a carpeted floor.

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Connecting Rooms

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Family Room, 2 Double Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A modern kitchen with built-in appliances, grey cabinetry, and a wooden floor.

Apartment, 1 Bedroom

  • 90 sq m
  • Sleeps 7
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, a chair, and a wardrobe.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

A hotel room with a large bed, bedside tables, a desk, a chair, a wall-mounted lamp, a framed picture, and a door.

Suite, 1 King Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Duplex)

A hotel room with a large bed, framed botanical prints on the wall, a mirror, and a flat-screen TV.

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside tables, a desk, a chair, and a wardrobe.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, bedside tables, a desk, a chair, and a wardrobe.

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

A hotel room with a large bed, bedside tables, a desk, a chair, a wall-mounted lamp, a framed picture, and a door.

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Terrace

A hotel room with a bed, a sofa, a small round table, a chair, and a large window with curtains.

Studio, 1 Queen Bed, Terrace

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and framed pictures on the wall.

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds

A hotel room with two beds, a flat-screen TV, a desk, and a chair.

Deluxe Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 3 Double Beds
  • Free Wi-Fi

Duplex King Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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citizenM Tower of London

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,968 reviews
The price is NZ$271
includes taxes & fees
23 Aug - 24 Aug
citizenM Tower of London

About the area

London

DoubleTree by Hilton London Kensington places you in the centre of London, within just a 15-minute stroll of Natural History Museum and Royal Albert Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Kens Bar & Restaurant, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 20-minute walk of this 4-property class London City Centre hotel include Hyde Park and Harrods.

What's nearby

  • Cromwell Road - 1 min walk - 0.0 km
  • Natural History Museum - 7 min walk - 0.7 km
  • Kensington High Street - 10 min walk - 0.9 km
  • Royal Albert Hall - 12 min walk - 1.0 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Club Lounge - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Fait Maison - ‬5 min walk
  • ‪Fait Maison - ‬2 min walk
  • Cast Iron Bar & Grill

About this property

DoubleTree by Hilton London Kensington

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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London Marriott Hotel Kensington
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$439
includes taxes & fees
13 Sept - 14 Sept
London Marriott Hotel Kensington

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 for adults and from GBP 12.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London Kensington?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kensington on 30 Aug 2026 start from NZ$361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes DoubleTree by Hilton London Kensington a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton London Kensington.

Does DoubleTree by Hilton London Kensington serve breakfast?

You bet, full breakfast is served weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton London Kensington?

No, DoubleTree by Hilton London Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton London Kensington?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London Kensington?

No, only service animals are allowed.

DoubleTree by Hilton London Kensington Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Good location for sightseeing
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room and location for family of 4 visiting London
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, very clean and modern hotel!
Location!
Modern and clean
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kinan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel area
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Hans

Liked: Staff & service, property conditions & facilities
Great location across from major tube station Glouster road. Even though we had booked a "deluxe" room (significantly larger than standard room), the room was very basic. Room service was OK but typically late in the afternoon after we came back from a full day in the city.
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Carlos Eduardo Urtubia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Close to the underground (tube) station and took us 20 min to be anywhere in London. Excellent location with grocery stores, restaurants and nice neighborhood around. Also the Natural History Museum is like 5 min walking distance We stayed as a family and loved it.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel right by a tube station. The hotel was very clean and the staff was super friendly. They did have a an option for breakfast but I don’t use it. I had a drink at the bar and the staff there was nice as well. Overall a great stay!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff, large rooms and convenient location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

darren

Liked: Cleanliness, amenities
Hotel was perfect for our stay, was lovely and clean and staff were friendly too Room was great for a family of four
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Ramin

Liked: Staff & service
À bit rusty needs some refurbishing really nice garden and quiet room size OK for London
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Lovely Hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Gethin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so friendly and helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the mushrooms were great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Falih

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Next to train station and 20min walk to museums
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Cath

Liked: Cleanliness, amenities
Ideal location for our trip to Albert Hall, clean room and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Leanna

Clean room. Great location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and to a good standard Breakfast was very good
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

PARUL

Liked: Property conditions & facilities
Enjoyed our stay!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Soraya

Liked: Cleanliness, amenities
Great location, clean, great room size.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast service.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great place and the best location
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location. Near the Natural History Museum. But the two-floor bedroom offers only one good bed. The other bed is cheap and uncomfortable. Much too expensive for what it's worth. Other than that, the cleaning staff did a great job and were very friendly.
Stayed 9 nights in Feb 2026