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DoubleTree by Hilton London Kensington

4.0 star property
Hotel with a restaurant, 6-minute walk to Natural History Museum

Photo gallery for DoubleTree by Hilton London Kensington

Exterior
40-inch flat-screen TV with satellite channels, TV
Studio, 1 Queen Bed, Terrace | Private kitchen
Studio, 1 Queen Bed, Terrace
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$254
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
100 Cromwell Road, London, England, SW7 4ER
  • Place, Natural History Museum
    ‪7 min walk‬
  • Place, Royal Albert Hall
    ‪12 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(107 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.0 out of 10
Good
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

Highlights

Terrace
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

King Room-Accessible

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Duplex King Suite

  • Sleeps 4

Duplex King Suite With Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

View all photos for One-Bedroom King Apartment

Bathroom

One-Bedroom King Apartment

  • Sleeps 7

Duplex Queen Suite With Sofa Bed

  • Sleeps 4

Accessible Room with Two Double Beds

  • Sleeps 4

Deluxe Room with Two Double Beds

  • Sleeps 4

Loft Suite 2 Doubles

  • Sleeps 6

Deluxe Room with Three Double Beds

  • Sleeps 6

View all photos for Family Connecting Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Family Connecting Deluxe Room

  • Sleeps 8

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About the area

London

DoubleTree by Hilton London Kensington places you in the centre of London, within just a 15-minute stroll of Natural History Museum and Royal Albert Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Kens Bar & Restaurant, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 20-minute walk of this 4-property class London City Centre hotel include Hyde Park and Harrods.

What's nearby

  • Cromwell Road - 1 min walk - 0.0 km
  • Imperial College London - 6 min walk - 0.5 km
  • Natural History Museum - 7 min walk - 0.7 km
  • Royal Albert Hall - 12 min walk - 1.0 km
  • Hyde Park - 13 min walk - 1.1 km

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Club Lounge - ‬4 min walk
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk
  • ‪Wingstop Gloucester Road - ‬1 min walk

About this property

DoubleTree by Hilton London Kensington

Hotel with a restaurant, 6-minute walk to Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London Kensington?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kensington on 4 Jan 2026 start from NZ$253.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes DoubleTree by Hilton London Kensington a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton London Kensington.

Does DoubleTree by Hilton London Kensington serve breakfast?

You bet, full breakfast is served weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton London Kensington?

No, DoubleTree by Hilton London Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton London Kensington?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London Kensington?

No, only service animals are allowed.

DoubleTree by Hilton London Kensington Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Great breakfast spread. Good location close to the Gloucester Road Underground station. Staff very courteous and helpfull.
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast service.
Stayed 1 night in Sep 2025

8/10 Good

Nico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Soraya

Liked: Cleanliness, amenities
Great location, clean, great room size.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fantastic staff, gave me two cookies on check in because I was hungry and couldn’t have been more helpful when I was struggling with my payment card. Would stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Duncan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Kuldeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Only one lift was working very slow. Second was under maintenance. I asked the receptionist many times for converter charger to charge our devices . But they always said
Stayed 3 nights in Aug 2025

6/10 Okay

Rick jiabin

Stayed 1 night in Aug 2025

4/10 Poor

Kayril

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, our experience was not pleasent. There were two elevators, one of them was not working. The gym is very small. The staff consistenly forgot to bring water to the room.
Stayed 7 nights in Aug 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean hotel! Nice staff!

Perfect location where we could hop onto the Underground and it was close to so many restaurants and museums right in the area. The staff was so friendly and professional. We will definitely keep this hotel in mind for future visits. Highly recommend!
Stayed 5 nights in Jul 2025

2/10 Terrible

Munira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be the worst stays ever, cobwebs hanging off the cloning, dusty rooms andj
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Stayed 2 nights in Aug 2025

10/10 Excellent

Shahid

Stayed 2 nights in Aug 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Manjit

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The option to have a room for a family of 5 was incredible!
Living room area and couch is the pull out bed
Tv in the living area
Rooms on the second floor
Tv on the second floor
Stayed 6 nights in Aug 2025

10/10 Excellent

COLLEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Hillary, Palmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mould in the bathroom - smell was awful.
Stayed 2 nights in Aug 2025

8/10 Good

gelcys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds . Nice area near the tube . Clean . Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jingzhou

Stayed 3 nights in Aug 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a family of four the room was a bit small. But overall great location, beds were very comfortable, so many dining options, and transportation was very close by. Staff was wonderful, always helpful.
Stayed 5 nights in Jul 2025

6/10 Okay

Holly

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2025