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The Cumberland, London

4.5 star property
Art Deco hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for The Cumberland, London

Exterior
Creator video
Family Room | Living area
Family Room
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$388
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
1 Great Cumberland Place, London, England, W1H 7DL
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪7 min drive‬
  • Place, Buckingham Palace
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

Park View Room

Park View Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

  • Sleeps 1

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3

View all photos for Executive King Room

1 bedroom, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 3

View all photos for Star Suite

1 bedroom, premium bedding, in-room safe, desk

Star Suite

  • Sleeps 3

View all photos for Park View Room

1 bedroom, premium bedding, in-room safe, desk

Park View Room

  • Sleeps 2

View all photos for Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

Star Suite

  • Sleeps 3

View all photos for Accessible Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Accessible Classic Double Room

  • Sleeps 2

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Exterior

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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3.7 out of 5, Good, 164 reviews
The price is NZ$135
includes taxes & fees
16 Nov - 17 Nov
Spark by Hilton London Romford

About the area

London

The Cumberland, London places you in the centre of London, steps from Frameless Immersive Art Experience and within a short 5-minute stroll of Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, SOUND Cafe, serves British cuisine and is open for brunch, lunch and dinner. SOUND Sports Bar is the hotel's own bar, serving drinks along with brunch and light fare. 4306 square feet (400 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this London City Centre hotel include Buckingham Palace and Piccadilly Circus.

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • Buckingham Palace - 4 min drive - 2.1 km
  • Trafalgar Square - 4 min drive - 2.4 km
  • Big Ben - 7 min drive - 3.4 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Sound Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

What is the cancellation policy at The Cumberland, London?

The Cumberland, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland, London?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on 16 Nov 2025 start from NZ$388.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Cumberland, London a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Cumberland, London.

Does The Cumberland, London serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Cumberland, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cumberland, London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland, London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland, London?

No, pets are not allowed.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 769 out of 1380 reviews
Rating 8 - Good. 365 out of 1380 reviews
Rating 6 - Okay. 150 out of 1380 reviews
Rating 4 - Poor. 45 out of 1380 reviews
Rating 2 - Terrible. 51 out of 1380 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alastair

Stayed 3 nights in Jul 2025

10/10 Excellent

Pranjal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Aurelia, Washington

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luccia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite thing about this hotel was the prime location. You can walk one minute to get to the underground and also close to a bus stop. It is the old hard rock so the bar is very fun and large. They also do live music some nights. The rooms were pretty basic but nice.
Stayed 8 nights in Jul 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everyone was nice and accommodating. Thank you.
Stayed 6 nights in Jul 2025

10/10 Excellent

gaynor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAB hotel and staff

What an amazing experience.We stayed here seceral times when it was the Hard Rock and were concerned it wouldnt be as good .We had nothing to worry about .Apart frkm he branding nothing else had changed. Awe made very welcome by Maza in the backstage room.Elvin from secutity took us to the room and as i use a walking stick talked me through ths fire evacuation procedure.A lovely gentleman whos name escapes me brought our bags and taljedvus through usingvthe air conditionibg. . We had booked to see Setevie wonder on Saturday then ELO SUnday but dud to ihis ill health ELO was cancelled.We asked at reception of othercefents particularly an art exhibition we wanted to see..He went awaycabd came bzck with 2 tickets for free entyr .What a lovely surprise. The only thing that was disappointng was they had now Brown sauce with breakfast.We did ask but they had run out. That being said it was a first class stay and we will definitely return .Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jul 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Abdulrahman

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Abdulaziz

Stayed 1 night in Jul 2025

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Great location slow check in and slow bar service
Stayed 1 night in Jul 2025

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
Stayed 1 night in Jul 2025

6/10 Okay

Gui Miao

Travelled with family
Liked: Staff & service
Disliked: Amenities
The lift system in the hotel which is a bit of confusing.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cobiann henriquez

Liked: Cleanliness, amenities, property conditions & facilities
The greeting and welcoming to the hotel could be improved on. I think by always having staff at the front just to help guide guest and be a warm face. I loved my time there and outside of that everything was lovely.
Stayed 8 nights in Jun 2025

8/10 Good

LOREN, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, near everything! Great service.
Stayed 8 nights in May 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities
Convenient
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much Improved

I stayed here in February this year and while the hotel itself was lovely, the location great and a reasonable price for its location, there some niggles with service and the lifts that meant i gave it 3 stars. I am delighted to report that on this second visit the feedback Gave to the hotel directly has been taken onboard and all the issues I had were addressed. The rooms were spotless, comfortable and you would be hard pressed to find a comparable hotel in a central location cheaper.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Historic and vibrant hotel with lots happening all at the same time.
Stayed 1 night in Jul 2025