The Cumberland, London

4.5 star property
Art Deco hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for The Cumberland, London

Exterior
Creator video
Family Room
Lobby sitting area
Executive lounge

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$514
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
1 Great Cumberland Place, London, England, W1H 7DL
  • Hyde Park
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Classic Double Room

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Suite (With Executive Club Lounge Access)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Park View Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Double Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King

8.6 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Park View Room

  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

Executive King Room

  • Sleeps 3
  • 1 King Bed

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

Executive Twin Room

  • Sleeps 3
  • 2 Single Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 2 Double Beds

Star Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

London

The Cumberland, London places you in the centre of London, steps from Frameless Immersive Art Experience and within a short 5-minute stroll of Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, SOUND Cafe, serves British cuisine and is open for brunch, lunch and dinner. SOUND Sports Bar is the hotel's own bar, serving drinks along with brunch and light fare. 4306 square feet (400 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this London City Centre hotel include Buckingham Palace and Piccadilly Circus.

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • Buckingham Palace - 4 min drive - 2.1 km
  • Trafalgar Square - 4 min drive - 2.4 km
  • Big Ben - 7 min drive - 3.4 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

What is the cancellation policy at The Cumberland, London?

The Cumberland, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland, London?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on 17 Aug 2025 start from NZ$513.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Cumberland, London a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Cumberland, London.

Does The Cumberland, London serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Cumberland, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cumberland, London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland, London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland, London?

No, pets are not allowed.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 696 out of 1221 reviews
Rating 8 - Good. 310 out of 1221 reviews
Rating 6 - Okay. 132 out of 1221 reviews
Rating 4 - Poor. 41 out of 1221 reviews
Rating 2 - Terrible. 42 out of 1221 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Danilo

Travelled with partner
Liked: Amenities
Location
Stayed 4 nights in Jun 2025

10/10 Excellent

Kurt

Stayed 4 nights in Apr 2025

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fun place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and quirky hotel! Very nice rooms and in the perfect location at the junction of Hyde park and Oxford street shopping. Will definitely stay here again, the only issue is the absolutely tragic elevator situation. They have a “smart elevator” system, that assigns elevators based on what floor folks are going to, however this does not work well in practice and especially during busy times. Be prepared to wait up to 15 min for an elevator. My recommendation is to get a room on the first or second floor and just take the stairs. It’s unfortunate, as it was the only discrepancy during our stay.
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 1 night in May 2025

6/10 Okay

Alexander, Toronto

The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Stayed 1 night in Apr 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was great. I just wished I knew that I was a cashless hotel before booking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jabri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent place
Stayed 2 nights in Apr 2025

10/10 Excellent

Endless

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the restaurant and rooms were great. The biggest problem was the elevator access as it was always a bit slow and a wait because the hotel was so busy
Stayed 3 nights in Apr 2025

8/10 Good

George Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel but their elevator system really needs work.
Stayed 3 nights in Apr 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
Stayed 2 nights in Apr 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service
Elevators were terrible. Long waits
Stayed 3 nights in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Totally satisfied with our experience here. Our room was clean and modern. Water was hot instantly. The location was great, the hotel is right off of Oxford street which is one of the biggest streets in London, so there’s plenty of transportation around. Most major landmarks were also 20-30 min away by foot. The breakfast had a good assortment, although not the best quality. There was also complimentary tea, coffee, biscuits, and water in the room. The hotel lobby was very beautiful and lively. The staff were all lovely and attentive. They also have a green perk where you can miss cleaning and they give you 10 pounds to use at any of their food and drink places. You can do this for 2 days in a row, but they have to clean your room on the 3rd day. Downsides were that there was no view as we were on the 1st floor, but that was not a big deal for us. The bathroom door’s lock mechanism was broken, also not a big deal. The bathroom door was also frosted for some reason and had a gap due to the hinges, so you could see through the door. Didn’t matter for us because we were a family, but just an observation. They have half shower doors here so water tends to splash out on the floor. The water mechanism was also a little strange as you have to have it on the maximum pressure or else the water will be too hot. The elevators were a hassle as there are so many people in the hotel and there was often a line to get up or down. We used the stairs most of the time as we were on the 1st fl.
Stayed 6 nights in Apr 2025

10/10 Excellent

ANOUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristine

Liked: Staff & service, amenities, property conditions & facilities
Lifts were very slow.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Amazing hotel!

Stayed 1 night in Apr 2025