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The Cumberland Hotel

4.5 star property
Luxury hotel, walk to Marble Arch

Choose dates to view prices

The Cumberland Hotel

Photo gallery for The Cumberland Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe
Interior detail
Lobby lounge
Egyptian cotton sheets, premium bedding, in-room safe

Overview of The Cumberland Hotel

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Great Cumberland Pl, Marylebone, London, England, W1H 7DL
  • Popular LocationMarble Arch1 min walk
  • Popular LocationLondon Paddington Station18 min walk
  • Popular LocationLondon Victoria Rail Station8 min drive
  • AirportLondon (LHR-Heathrow)40 min drive

Room options

Superior Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Family Room (Superior)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Rock Royalty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

Classic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

Junior Suite (Rock Royalty Gold)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Royal Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 1
  • 1 Single Bed

Royal Room, 1 King Bed (Rock Royalty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

Royal Room, 1 Double Bed (Rock Royalty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room
The Cumberland, London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (260)
The price is NZ$425
for 1 night
includes taxes & fees
2 May - 3 May
The Cumberland, London

About the area

London

A luxury stay in the heart of London awaits you at The Cumberland Hotel. Within steps you'll find Marble Arch and Hyde Park within a short 5-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Sound Cafe, serves British cuisine. Sound Sports Bar is the hotel's own lobby lounge. Additionally, you'll find free WiFi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Attractions within a 15-minute walk of this 4.5-property class London City Centre hotel include Oxford Street and Bond Street.

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Oxford Street - 11 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 14 min walk
  • London (LCY-London City) - 48 min drive

Restaurants

  • Pizza Hut - 2 min walk
  • The Sportsman Casino - 2 min walk
  • Pret a Manger - 1 min walk
  • Feya - 1 min walk
  • Lanes of London - 2 min walk

About this property

The Cumberland Hotel

Luxury hotel, walk to Marble Arch
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury The Cumberland Hotel.

This 4.5-star London hotel is smoke free.

  • 900 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland Hotel offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sound Cafe
  • Sound Sports Bar

Things to do

  • Gym
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hard Rock London
Hard Rock Hotel London
The Cumberland Hotel Hotel

Frequently asked questions

What is the cancellation policy at The Cumberland Hotel?

The Cumberland Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes The Cumberland Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Cumberland Hotel.

Is The Cumberland Hotel family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise The Cumberland Hotel is a hit with families.

Does The Cumberland Hotel serve breakfast?

You bet, our guests enjoy the English breakfast here! Offered on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Cumberland Hotel?

No, The Cumberland Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Cumberland Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland Hotel?

No, only service animals are allowed.

The Cumberland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Great hotel, location excellent for central London stay.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 2 nights in Dec 2023

6/10 Okay

Sian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here a few years ago and thought it would be nice to come back again. We shouldn’t have. The location is great and all the staff at reception were lovely. Our room was a massive let down. We’d paid for a deluxe room with a park view- there was nothing delux about it and the view of the park was obstructed by a concrete block outside. The carpet had brown marks all over it and one of the mugs with the kettle was dirty- not marks from tea, it was actually dirty- it had already been used and had dried tea or coffee inside it. Go to the bar downstairs for the entertainment and great staff and stay elsewhere
Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in London. Right next to Oxford street. As this is now a Hard Rock Hotel not much memorabilia on display. Room was very expensive, but restaurant very reasonable
Stayed 1 night in Sep 2023

8/10 Good

Roisin, Hanover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to the Tube - Marble Arch station adjacent. Family room was spacious and came with refillable mini-bar, robes and slippers. Staff was pleasant although could not accommodate late check out. Restaurant on site was decent - basic fare burgers, salads, etc. Staff was very nice and attentive. Overall, would stay at the Hard Rock London again, although it appears that it has now become the Cumberland.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Shak

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very attentive and customer service was great.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jeannette

Stayed 2 nights in Sep 2023

10/10 Excellent

Jolaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023