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Heeton Concept Hotel Kensington

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Photo gallery for Heeton Concept Hotel Kensington

Front of property – evening/night
Interior
Executive Room | Room amenity
Bar (on property)
Family Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
15-25 Hogarth Road, London, England, SW5 0QJ
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Lite Double Room

Lite Double Room

Lite Double Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Quadruple Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 4
  • 1 Double Bunk Bed

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About the area

London

Heeton Concept Hotel Kensington puts you in the heart of London, within a 20-minute stroll of Design Museum and Natural History Museum. Highlights at this Victorian hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. To-go breakfast is available daily between 6:30 AM and 10:00 AM. .Sights within a 30-minute walk of this London City Centre hotel include Victoria and Albert Museum and Science Museum.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Kensington High Street - 9 min walk - 0.8 km
  • Design Museum - 11 min walk - 0.9 km
  • Natural History Museum - 18 min walk - 1.5 km
  • Hyde Park - 5 min drive - 2.0 km

Getting around

  • Earl's Court Station - 3 min walk
  • West Brompton Station - 10 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Heeton Concept Hotel Kensington

Victorian hotel with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Heeton Concept Hotel Kensington.

This Victorian London hotel is smoke free.

  • 115 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel Kensington offers 115 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • TV in common areas

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel Kensington?

Heeton Concept Hotel Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Heeton Concept Hotel Kensington serve breakfast?

Yep, to-go breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Heeton Concept Hotel Kensington?

No, Heeton Concept Hotel Kensington does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel Kensington?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Heeton Concept Hotel Kensington?

No, only service animals are allowed.

Reviews

Heeton Concept Hotel Kensington Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 134 out of 386 reviews
Rating 8 - Good. 126 out of 386 reviews
Rating 6 - Okay. 79 out of 386 reviews
Rating 4 - Poor. 30 out of 386 reviews
Rating 2 - Terrible. 17 out of 386 reviews

Reviews

8/10 Good

darren

Stayed 1 night in Aug 2025

8/10 Good

Phillip

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel staff were very friendly. Only would say mattresses were a bit uncomfortable and bunk beds creaked over all amazing location with everything you need on your door step will hopefully be coming back
Stayed 2 nights in Aug 2025

8/10 Good

Wizz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for family travelling to London.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Sacha

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Sean

Travelled with family
Liked: Property conditions & facilities, room comfort
Experience let down by early check in not being available
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhuwen

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this property. It had mixed reviews but the location is near the tube and eating and price was very reasonable. Our room had AC, window and a shower. Staff was very nice, properly was clean and in a safe area.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nathan

Stayed 4 nights in Jun 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to get to hotel and friendly staff! Right opposite Earls Court Station
Stayed 2 nights in Jul 2025

2/10 Terrible

Colin

Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Hyde Park concert in London.
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

tyana

Liked: Cleanliness, amenities, property conditions & facilities
Serena at the front desk was amazing - thank you so much for taking such good care of us, Serena!
Stayed 3 nights in Jun 2025

2/10 Terrible

Geraldine, Glendale

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
False advertising. Trapped us last minute and did not tell us the elevator was not working until they handed the key. AC was not working and instead of moving us to another room which we asked for. Instead they just gave us a fan.
Narrow hallway
10 days Lift not working
AC not cooling
Stayed 3 nights in Jun 2025

2/10 Terrible

Antonio

Stayed 1 night in Jun 2025

6/10 Okay

Katie

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, cheap, good location
Stayed 1 night in Jun 2025

8/10 Good

Lee

Stayed 1 night in Jun 2025

10/10 Excellent

Esha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

PAUL, Southampton

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, near to plenty of places to eat and drink as well as a tube stop. Staff were friendly helpful. The rooms are small and the lift was out of order when we were there, but for a stop over it was fine. The room itself was clean, as was the bathroom and the bed was comfortable. AC was on but didn't seem to do a lot, however there was a fan in the room as well which was fine.
Stayed 1 night in May 2025

6/10 Okay

Liz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This boutique hotel is in a perfect location 1 block away from earls court tube station, plenty of shops and restaurants. There is construction on the building right next door and across the street. So noise was prevalent. It make take 1 more year for this to be over. Be aware, I found bugs and ants in my room. Front desk promise to Deep clean, but couldn’t move me to another room/full occupancy. The halls on the 3rd floor are small couldn’t extend my arms and I was able to touch the ceiling. I am 5’7, medium frame. The lights are motion activated so it wasn’t safe especially if you are trying to pull out your keys. Lights go off and it’s peach dark. Stairs are dangerous to use. These have thick carpet and these were for small feet. Only 1 lift for 2 people, which it is use to bring trash down so it smells. It was down for 1 day, but they offer to bring my luggage for me, so customer service was great. If a Quiet area, Safety and clean rooms are your priorities, find something else for the price.
Stayed 2 nights in May 2025

8/10 Good

Rosemarie

Staffs are very nice , the hotel is very accessible to the subway, shops . Staffs clean our room everyday .
Stayed 3 nights in May 2025

8/10 Good

Melanie

Stayed 2 nights in May 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness
Location was excellent. Rooms were small (but that's a typical London thing) but were clean.
Stayed 6 nights in Apr 2025