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Westow House - London Crystal Palace

Property class: 3.5

Photo gallery for Westow House - London Crystal Palace

A neatly made bed with white linens and two towels folded at the foot.
A plate of pancakes with bacon and syrup being poured from a mug.
The exterior of Westow House, featuring a classic architectural style with prominent columns and a welcoming entrance.
A restaurant interior with brick walls, wooden tables, and leather booths.
A building with a sign reading "WESTOWHOUSE" above the entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
The current price is NZ$204
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Westow Hill, London, England, SE19 1TX
  • Place, Crystal Palace Park
    ‪1 min walk‬
  • Place, Secret Garden
    ‪6 min walk‬
  • Place, Crystal Palace National Sports Centre
    ‪7 min walk‬
  • Airport, London (LCY-London City)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables, a window with curtains, and floral wallpaper.

Standard Double Room

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, each with white linens and pillows, and a headboard with a tufted design. There are bedside lamps on wooden nightstands, and a painting on the wall.

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

A bedroom with a large bed, a chair, a couch, and a radiator.

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, a chair, a radiator, and a window with curtains.

Comfort Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Westow House - London Crystal Palace puts you in the centre of London, 0.1 km (0.1 mi) from Crystal Palace Park and 3.4 km (2.1 mi) from Dulwich Picture Gallery. Highlights at this inn include a restaurant and a bar/lounge. .Westow House Pub is the inn's own pub. Added amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .Sights within a 20-minute drive of this 3.5-property class Lambeth inn include Horniman Museum Aquarium and London Eye.
View more Inns in LondonOpens in a new window

What's nearby

  • Crystal Palace Park - 1 min walk - 0.2 km
  • Crystal Palace Bowl - 4 min walk - 0.4 km
  • Secret Garden - 6 min walk - 0.5 km
  • Crystal Palace National Sports Centre - 7 min walk - 0.7 km
  • Crystal Palace Bowl - 13 min walk - 1.1 km

Getting around

  • Beckenham Road Tram Station - 4 min drive
  • Bromley Crystal Palace Station - 6 min walk
  • London (LCY-London City) - 56 min drive

Restaurants

  • ‪Westow House - ‬1 min walk
  • ‪Etude Coffee - ‬4 min walk
  • ‪Little Palace Cafe - ‬1 min walk
  • ‪Crystal Palace Wine Club - ‬7 min walk
  • ‪Brown & Green - ‬7 min walk

About this property

Westow House - London Crystal Palace

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Westow House - London Crystal Palace also features laundry facilities and express check-out.

This 3.5-star London inn is smoke free.

  • 1 guestroom or unit
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site
  • Bar or lounge
  • Dining venue
Air-conditioned accommodation at Westow House - London Crystal Palace offers minibars and espresso makers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Westow House Pub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Westow House Aparthotel London
Westow House London
Aparthotel Westow House London
London Westow House Aparthotel
Aparthotel Westow House
Westow House Aparthotel
Westow House Inn
Westow House London
Westow House Inn London

Frequently asked questions

What is the cancellation policy at Westow House - London Crystal Palace?

Westow House - London Crystal Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westow House - London Crystal Palace?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Westow House - London Crystal Palace on 1 Nov 2026 start from NZ$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Westow House - London Crystal Palace a romantic place to stay?

A lounge bar and pillowtop beds help set the scene for a sizzling getaway at Westow House - London Crystal Palace.

Does Westow House - London Crystal Palace serve breakfast?

You bet, English breakfast is on offer weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Westow House - London Crystal Palace?

No, Westow House - London Crystal Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Westow House - London Crystal Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Westow House - London Crystal Palace?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Westow House - London Crystal Palace?

Dogs are welcome at Westow House - London Crystal Palace, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Westow House - London Crystal Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 161 reviews
Rating 8 - Good. 27 out of 161 reviews
Rating 6 - Okay. 8 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, comfy beds and delicious plant-based breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff and comfortable, air-conditioned room. It’s on a busy road so expect traffic noise throughout the night, and also note the rooms only have space to unpack 1-2 nights of clothing.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! The pub had such a lovely vibe, great staff. The place is really stylish and comfy- my room was gorgeous, really good bed. I was in London for work but wish I'd booked 2 nights. Would definately stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment highly recommended
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff and food were incredible
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience of staying at westow house was excellent from the time of checking in to the stay and checking out The room was clean and fresh and the bed was so comfortable and clean This was our first visit but we were so impressed that we have booked another three days there in two weeks time I would recommend a visit to anyone and quite understand why they have such a good reputation
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay, good decor in room great breakfast!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Loved our stay in this hotel, would definitely stay again. The restaurant was also fantastic and will eat there again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good location - perfect for short stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lovely hotel in perfect location in Crystal Palace. Staff helpful and pleasant. Nice atmosphere in the bar.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay , excellent Sunday roast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like Westow. We've been staying here when we visit relative. The breakfast is good. The only problem is there is no lift so you have ask the staff to bring up and carry down your suitcases. We were on the third floor. The staff is wonderful. We still highly recommend this place. We will stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

A lovely place to stay; clean, good food, pleasant and efficient staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need for parking as we came by Uber. Highly recommend Breakfast Bloody Marys and the brunch menu was excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the place and the staff was amazing!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay. Feels very luxurious. Beautifully decorated rooms. Lovely staff. Great food in the pub.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice atmosphere, friendly staff,good breakfast.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Rooms clean and food good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good location, nice rooms and good breakfast. Recommend strongly!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a nice spot to spend the night before a palace game. Food was solid, service was EXCELLENT. Parking was a bit trickier than we expected but doable. Rooms were clean and bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely wobderful place
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good excellent experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay in a brilliant location. The most comfortable bed I've ever slept in, a really well-equipped room and all-round a lovely trip.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious pub hotel with really nicely appointed rooms. Only slight negatives would be lack of wardrobe space (hangers on hooks) and lack of window sound insulation so can be a little noisy... but hey its above a pub right. Very good value.
Stayed 1 night in May 2026