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Westow House

3.5 star property
Inn with a restaurant, steps from Crystal Palace Park

Photo gallery for Westow House

Pub
Exterior
Front of property
Designer toiletries, hair dryer, towels
Standard Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
Westow Hill, London, England, SE19 1TX
  • Place, Crystal Palace Park
    ‪1 min walk‬
  • Place, Secret Garden
    ‪4 min walk‬
  • Place, Crystal Palace National Sports Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Twin Room

Coffee and/or coffee maker

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed
  • City view

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About the area

London

Westow House puts you in the centre of London, 0.1 km (0.1 mi) from Crystal Palace Park and 3.3 km (2.1 mi) from Horniman Museum Aquarium. Highlights at this inn include a restaurant and a bar/lounge. .Westow House Pub is the inn's own pub. Added amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .Sights within a 20-minute drive of this 3.5-property class Crystal Palace inn include Dulwich Picture Gallery and London Eye.
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What's nearby

  • Crystal Palace Park - 1 min walk - 0.2 km
  • Crystal Palace Museum - 2 min walk - 0.2 km
  • Secret Garden - 4 min walk - 0.4 km
  • Crystal Palace National Sports Centre - 7 min walk - 0.7 km
  • Upper Norwood Recreation Ground - 10 min walk - 0.9 km

Getting around

  • Beckenham Road Tram Station - 4 min drive
  • Bromley Crystal Palace Station - 6 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Westow House - ‬1 min walk
  • ‪Four Boroughs - ‬2 min walk
  • ‪Cafe Paradou - ‬2 min walk
  • ‪The Faber Fox - ‬2 min walk
  • ‪Roasted Bean - ‬4 min walk

About this property

Westow House

Inn with a restaurant, steps from Crystal Palace Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Westow House also features laundry facilities and express check-out.

This 3.5-star London inn is smoke free.

  • 1 guestroom or unit
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site
  • Bar or lounge
  • Dining venue
Guest accommodation at Westow House offers minibars and espresso makers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Westow House Pub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to January 20 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Westow House Aparthotel London
Westow House London
Aparthotel Westow House London
London Westow House Aparthotel
Aparthotel Westow House
Westow House Aparthotel
Westow House Inn
Westow House London
Westow House Inn London

Frequently asked questions

What is the cancellation policy at Westow House?

Westow House offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Westow House a romantic place to stay?

A lounge bar and pillowtop beds help set the scene for a sizzling getaway at Westow House.

Is there a free airport shuttle available at Westow House?

No, Westow House does not offer an airport shuttle service.

Is there a bar or restaurant at Westow House?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue will be unavailable from January 9 2026 to January 20 2026 (dates subject to change).

What time are check-in & check-out at Westow House?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Westow House?

Dogs are welcome at Westow House, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Westow House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 87 reviews
Rating 8 - Good. 14 out of 87 reviews
Rating 6 - Okay. 5 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the hi fi was better and the had Netflix
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking in, helpful & friendly staff, delicious breakfast. Unfortunately we couldn’t access the Wi-Fi, but otherwise we had a great stay.
Stayed 3 nights in Oct 2025

8/10 Good

Abigail

Stayed 1 night in Oct 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No noise at all from below pub.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Travelled with family
Great place to stay, rooms lovely and comfortable and a breakfast to die for. Thank you for a great weekend
Stayed 2 nights in Oct 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at Westow House twice now! Excellent value for money, really nicely decorated rooms, with all the amenities you would need! I really wouldn’t hesitate booking again if in the area. Staff are helpful. P.S you don’t hear the noise from the bar downstairs !
Stayed 1 night in Oct 2025

10/10 Excellent

Tone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay in a brilliant location. The most comfortable bed I've ever slept in, a really well-equipped room and all-round a lovely trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin, Metairie

Stayed 2 nights in Sep 2025

10/10 Excellent

Kirsty

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. The room was clean and the bed very comfortable. It was great to have a sofa to sit on rather than watch tv in bed! Lovely modern and large bathroom. A great find
Stayed 1 night in Oct 2025

10/10 Excellent

Gwendolyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the place and the staff was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room and excellent area for eating and parking. 3rd time here and would certainly rebook if top floor room ;)
Stayed 1 night in Sep 2025

6/10 Okay

Benjamin

Business traveller
The pros: - Great pub if you want a few drinks and a bite to eat - Good location by Crystal Palace park and in the Triangle - Good price when I stayed The cons - The room I stayed in needs some TLC. In the bathroom, the radiator was hanging off the wall, there were cracked tiles, the blind was dirty. In the bedroom there were significant water stains on the walls and furniture, the carpet was worn and dirty. - Unfortunately, the guests in the room next door decided to have an extremely loud and violent argument for most of the night, slamming doors and furniture, screaming and swearing. It took several hours before security intervened, leaving me and the other guests with a sleepless night and feeling unsafe. - The windows and walls are thin and not sound proof. The traffic and people noise around the property will keep you awake if you are not a heavy sleeper. If you are having a night out locally and want somewhere to sleep this could be a good option. But if you need rest and relaxation I would look elsewhere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, nottingham

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Very nice room with a great view. Superb breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Helin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice to stay there. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and comfortable
Stayed 4 nights in Sep 2025

6/10 Okay

Simon

Stayed 2 nights in Sep 2025

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities, room comfort

Don’t sleep over the front area. Noisy

Night porter has been passed bar duties and cleans, tidies whilst scraping metal chairs against cobbles and paving flags. A racket that went on for approx an 1hr between 1 and 2 in the morning. Strikes me that the clean up of external areas should be done at closing time. Not the night porters fault. I imagine he thinks he is helping. Great pub, lovely rooms, good food but sleep was a write off 2 from 3 nights even though the staff were informed politely after the first night.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem

Lovely room and bathroom. Easy check in check out service.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay , excellent Sunday roast
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Crystal Palace

The room was clean and atmosphere friendly lovely stay
Stayed 1 night in Sep 2025

4/10 Poor

Margaret

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Single female travellers be wary

Lovely room, clean and comfortable bed. However, it is above the pub and the staff do not know you are staying at the hotel section. I was treated very badly by a member of their staff who demanded that I leave the snug/work area the evening before I left. This treatment was awful and I had to stand my ground. As a female traveller staff often forget you are there. To try and bully me out of an area is unforgivable. I will be making a formal complaint to the hotel. I will not be going back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westow House was ideally situated for us. We received a friendly greeting and the staff team were eager to help whenever we needed it. The room was comfortable and well presented. We stayed for a meal in the evening, which was very good, as was the breakfast. We will stay again.
Stayed 1 night in Aug 2025