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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Exterior
In-room safe, blackout curtains, soundproofing, iron/ironing board
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$189
includes taxes & fees
18 May - 19 May

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪10 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Westfield London Shopping Centre
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed - single
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed - double
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

At Heeton Concept Hotel - Luma Hammersmith you'll be within a 10-minute stroll of Eventim Apollo and within 30 minutes of Olympia Conference and Exhibition Centre. Highlights at this Victorian hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .With a stay at this 3-property class Hammersmith and Fulham hotel, you'll be 2.1 km (1.3 mi) from Westfield London Shopping Centre and 4.3 km (2.7 mi) from Royal Albert Hall.

What's nearby

  • Eventim Apollo - 10 min walk - 0.9 km
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.5 km
  • Westfield London Shopping Centre - 4 min drive - 2.5 km
  • Royal Albert Hall - 7 min drive - 4.5 km
  • Hyde Park - 8 min drive - 4.9 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬6 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Hop Poles - ‬8 min walk
  • ‪Caffè Nero - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

  • 89 guestrooms or units
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Similar properties

Exterior

Holiday Inn Express London Hammersmith by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
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The price is NZ$212
includes taxes & fees
26 May - 27 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of 11 May 2025, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on 18 May 2025 start from NZ$189.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heeton Concept Hotel - Luma Hammersmith family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as travel cots in the guestrooms, it's no surprise that Heeton Concept Hotel - Luma Hammersmith is a hit with families.

Is there a free airport shuttle available at Heeton Concept Hotel - Luma Hammersmith?

No, Heeton Concept Hotel - Luma Hammersmith does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heeton Concept Hotel - Luma Hammersmith?

No, pets are not allowed.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities

Could be better

Nice Hammersmith boutique hotel. Reception is self check in with tablet which I hate, especially when there are two members of staff going spare. I opted for a Luma room which was a mistake as it was in the basement which was freezing. Called the janitor to help with the heating, he was so helpful and even came back to check we were ok. Room ok once warm but found carton and hair from previous tenant around bed. Same process on check out, do your own typing while being watched by two reception staff!🤔
Stayed 1 night in Jan 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel, and nice staff

This hotel was super nice, clean, fresh and modern. And the staff were especially nice, especially Divyesh. I hurt my knee, and he gave me a bandaid, and also gave me a super nice room where I had an incredible night’s sleep 🙏 Thank you so much Heeton Hammersmith ! 🌟
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for west London area
Stayed 1 night in Jan 2025

8/10 Good

Faridah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Wilfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamal Aliyi, eastlake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and they encourage eco-friendliness with free drinks.
Stayed 10 nights in Dec 2024

10/10 Excellent

Gigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile stay

Convenient location and lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gurmat

Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend

Hated it
Stayed 4 nights in Jan 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for night to take my mother out .
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, friendly staff but a bit grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

snow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose L. Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

6/10 Okay

Högni Baldvin

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay, has all that was required, quick easy check in and ideal location. Thank you, staff great
Stayed 1 night in Jan 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for our trip to London over Christmas!! Great hotel with very friendly staff!
Stayed 4 nights in Dec 2024

6/10 Okay

Grant

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

i

Stayed 1 night in Dec 2024