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Holiday Inn Brentford Lock, an IHG Hotel

4.0 star property
Upscale waterfront hotel near Royal Botanic Gardens, Kew

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Holiday Inn Brentford Lock, an IHG Hotel

Photo gallery for Holiday Inn Brentford Lock, an IHG Hotel

Exterior
Meeting facility
In-room safe, desk, laptop workspace, soundproofing
Cafe
Exterior

Overview of Holiday Inn Brentford Lock, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Commerce Road, Brentford, England, TW8 8GA
  • Popular LocationRoyal Botanic Gardens, Kew5 min drive
  • Popular LocationTwickenham Stadium7 min drive
  • Popular LocationWembley Stadium14 min drive
  • AirportLondon (LHR-Heathrow)23 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Balcony (Canal View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$262
for 1 night
includes taxes & fees
7 May - 8 May
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About the area

Brentford

At Holiday Inn Brentford Lock, an IHG Hotel you'll be 4.4 km (2.8 mi) from Royal Botanic Gardens, Kew and 4.5 km (2.8 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Open Lobby, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 12744 square feet (1184 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Syon hotel include Wembley Stadium and Harrods.

What's nearby

  • Syon Park - 7 min walk
  • Royal Botanic Gardens, Kew - 5 min drive
  • Twickenham Stadium - 7 min drive
  • Ealing Broadway Shopping Center - 8 min drive
  • Wembley Stadium - 14 min drive

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 23 min drive

Restaurants

  • KFC - 5 min walk
  • Subway - 14 min walk
  • Magpie and Crown - 3 min walk
  • Coach & Horses - 8 min walk
  • The Beehive - 7 min walk

About this property

Holiday Inn Brentford Lock, an IHG Hotel

Upscale waterfront hotel near Royal Botanic Gardens, Kew
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12744 square feet (1184 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Brentford Lock, an IHG Hotel. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • Conference rooms
  • 12744 sq ft of conference space
  • 1184 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Brentford Lock, an IHG Hotel offers 134 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 12,744 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Covered self-parking fee: GBP 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
Holiday Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn Brentford Lock, an IHG Hotel Hotel
Holiday Inn Brentford Lock, an IHG Hotel Brentford
Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

What is the cancellation policy at Holiday Inn Brentford Lock, an IHG Hotel?

Holiday Inn Brentford Lock, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Brentford Lock, an IHG Hotel?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Brentford Lock, an IHG Hotel on 2 May 2024 start from NZ$271.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Brentford Lock, an IHG Hotel?

Yep, Holiday Inn Brentford Lock, an IHG Hotel has a covered self car park for GBP 14 per night.

Is Holiday Inn Brentford Lock, an IHG Hotel family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Holiday Inn Brentford Lock, an IHG Hotel is a hit with families.

Does Holiday Inn Brentford Lock, an IHG Hotel serve breakfast?

Yeah, guests can't get enough of the buffet breakfast here! Served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Brentford Lock, an IHG Hotel?

No, Holiday Inn Brentford Lock, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Brentford Lock, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Brentford Lock, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Brentford Lock, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Brentford Lock, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 895 reviews" "
Rating 8 - Good. 330 out of 895 reviews" "
Rating 6 - Okay. 59 out of 895 reviews" "
Rating 4 - Poor. 19 out of 895 reviews" "
Rating 2 - Terrible. 18 out of 895 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and had the most comfortable bed.
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend staying here👍
Enjoyable 3 day stay with breakfast included. The hotel reception and breskfast staff provided excellent service. Our only issue with our room 204 was the key lock card failed several times, 6 to be exact which was an inconvenience.
Stayed 3 nights in Dec 2023

10/10 Excellent

Webster Bongani G

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing about the hotel, staff so welcoming
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy & very friendly & helpful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We booked for 1 night as we planned to spend a Saturday exploring London. Location is great as the train station is about 10 mins walk away and take us straight to Waterloo. The room is really spacious and clean, massive bonus point for the huge balcony facing the canal. Receptionists were really nice, polite and helpful. We had a fantastic stay and will definitely book again when we visit London next time.
Stayed 1 night in Dec 2023

8/10 Good

Hassan karm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kaitlyn, Livermore

Business traveller
Liked: Cleanliness, staff & service, amenities
The lobby floor and exterior is outstanding. As was parking, the restaurant, and just a meeting area to conduct business and grab a drink. It was modern and bright and the food was excellent. The room however was a bit tired, beat-up, and much of the bathroom tile, grout, and bath fixtures needed either deep cleaning or rust/mold removal. It was not "dirty" per se, but just very older looking, as was the yellow wood room fixtures. It feels like the room, carpet, and bathroom are due for a renovation. It wasn't terrible though, After a few hours in the room you don't notice anymore. Also, the water pressure was INCREDIBLE. Best shower I've taken all trip, 5 stars.
Stayed 2 nights in Nov 2023