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Hyatt Place London City East

4.0 star property
Hotel with a rooftop terrace, steps from Brick Lane

Photo gallery for Hyatt Place London City East

Rooftop terrace
Restaurant
Exterior
Cocktail bar
Premium Room, 1 King Bed, Terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
The current price is NZ$193
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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citizenM London Shoreditch

London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$246
includes taxes & fees
4 Jan - 5 Jan 2026
citizenM London Shoreditch

About the area

London

At Hyatt Place London City East you'll be within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .PocketSquare Skyline Bar is the hotel's own cocktail bar. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute walk of this 4-property class Shoreditch hotel include The Gherkin and Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 8 min walk - 0.7 km
  • Liverpool Street - 12 min walk - 1.0 km
  • Tower of London - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬2 min walk

About this property

Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

What is the cancellation policy at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place London City East?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 11 Jan 2026 start from NZ$193.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place London City East family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place London City East is a hit with families.

Does Hyatt Place London City East serve breakfast?

Yep, our guests can't get enough of the buffet brekkie here! Available on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place London City East?

No, Hyatt Place London City East does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place London City East?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place London City East?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Place London City East?

Dogs are welcome at Hyatt Place London City East, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1019 reviews
Rating 8 - Good. 293 out of 1019 reviews
Rating 6 - Okay. 87 out of 1019 reviews
Rating 4 - Poor. 20 out of 1019 reviews
Rating 2 - Terrible. 20 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic amenities and a convenient location near tube stations. The Sicilian restaurant in the basement is amazing and the bar on the roof looked good too. We will be back!
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness
Good hotel for the price. It's fine for solo travellers.
Stayed 6 nights in Aug 2025

2/10 Terrible

ASUNCION

Stayed 3 nights in Aug 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Great gym, nice size room and lovely staff. The TV wasn't tuned into any channels. No major biggie
Stayed 1 night in Sep 2025

10/10 Excellent

Siran

Stayed 4 nights in Sep 2025

6/10 Okay

Liam

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but was charged extra for a city view room that wasn’t any different to other rooms!
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Glynn

Liked: Cleanliness, staff & service
Ok for the price. Basic hotel not four star.
Stayed 2 nights in Aug 2025

8/10 Good

Krit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very convenient for public transportation especially for ones who use subway/tube. Staff are friendly and helpful. Bunch of decent restaurants near by in walking distance. It will be my hotel of choice next time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

10/ 10

There was a little confusion / delay when we checked in, however this was resolved to our satisfaction professionally and to our satisfaction- We found all the staff very friendly and helpful - breakfast on the 9th floor was a great way to start the day & also for a drink before heading out at night ! Handy location to walk to brick lane , Spitalfields and local tube!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Daravan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hyatt Place London City East. The staff were friendly, welcoming, and quick to respond to anything we needed. The room was clean, comfortable, and well-maintained throughout our visit. Breakfast had plenty of delicious options, and the location was perfect—close to major attractions and restaurants. Overall, everything exceeded our expectations. Highly recommend this hotel and would definitely stay here again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Manpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful weekend stay here. Was welcomed by the reception staff which was very polite, professional and went all out to make our stay special. It was our 17 year wedding anniversary so was gifted a free drink to have at the roof top terrace which was so lovely and nice view of the London skyline. Our roof was lovely and even had a heart shape design on the bed to make out occasion even more special. The added bits this hotel went out of there way truly made out stay the best experience. The breakfast buffet was really tasty and could not fault a thing with our stay. I would highly recommend staying here. Beds were comfy room was immaculate and overall best staycation. Thanks to the staff that made my stay extra special.
Stayed 1 night in Aug 2025

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel friendly staff very close to the train station
Stayed 3 nights in Aug 2025

8/10 Good

Nizaam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

LalaRukh

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and modern, but the rooms feel a bit empty and cold. They lack comfort and a cosy feeling. Breakfast took a while because the small restaurant didn’t have enough tables. Service was good and staff were friendly and helpful, room features good with to with streaming options
Stayed 1 night in Aug 2025

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great hotel! Amazing city view from balcony, clean and quiet room, comfortable bed and lovely services 😊 high recommended!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

Sams visit.

Very good, close to shops, staff very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed in in London, we highly recommend
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025