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ibis London Shepherds Bush – Hammersmith

3.0 star property

Photo gallery for ibis London Shepherds Bush – Hammersmith

A modern library with bookshelves, seating areas, and a red wall with a chalkboard.
A modern lounge area with four chairs, a round coffee table, and a flat-screen TV mounted on the wall.
A modern building with a prominent 'ibis HOTEL' sign.
A modern lobby with two grey armchairs, a metallic coffee table, and a bookshelf in the background.
A modern reception area with a counter, seating, and a ceiling with a tree design.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is NZ$185
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Westfield London Shopping Centre
    ‪4 min walk‬
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a nightstand, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(83 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A double bed with two pillows, a wooden headboard, and two wall-mounted lights.

Twin Room, 2 Single Beds

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

London

At ibis London Shepherds Bush – Hammersmith you'll be within just a 10-minute stroll of Shepherd's Bush Empire and Westfield London Shopping Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Hammersmith and Fulham hotel include Bush Theatre and Shepherd’s Bush Market.

What's nearby

  • Westfield London Shopping Centre - 4 min walk - 0.4 km
  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Holland Park - 16 min walk - 1.4 km
  • Olympia Events - 17 min walk - 1.4 km
  • Kensington High Street - 17 min walk - 1.4 km

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪The Sindercombe Social - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪GAIL's Bakery - ‬5 min walk
  • ‪Another Brother - ‬4 min walk

About this property

ibis London Shepherds Bush – Hammersmith

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 180 reviews
The price is NZ$174
includes taxes & fees
9 Aug - 10 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

What is the cancellation policy at ibis London Shepherds Bush – Hammersmith?

Ibis London Shepherds Bush – Hammersmith offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis London Shepherds Bush – Hammersmith?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at ibis London Shepherds Bush – Hammersmith on 23 Aug 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis London Shepherds Bush – Hammersmith?

Yep, ibis London Shepherds Bush – Hammersmith has a self car park for GBP 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is ibis London Shepherds Bush – Hammersmith family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis London Shepherds Bush – Hammersmith is a hit with families.

Does ibis London Shepherds Bush – Hammersmith serve breakfast?

You bet, full brekkie is offered weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at ibis London Shepherds Bush – Hammersmith?

No, ibis London Shepherds Bush – Hammersmith does not offer an airport shuttle service.

Is there a bar or restaurant at ibis London Shepherds Bush – Hammersmith?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ibis London Shepherds Bush – Hammersmith?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ibis London Shepherds Bush – Hammersmith?

Furry friends are welcome at ibis London Shepherds Bush – Hammersmith, with food and water bowls on offer.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good price- great nights sleep.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast menu. Very good lighting in Room which makes a nice chance.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, staff were really helpful and perfect location for shops bars and restaurants
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the case of the Shepherd's bush Ibis location, it was easily accessible for where wanted to visit in London via overground and underground services. Rooms were warm, comfortable with immediate hot water, staff with responsive and helpful.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Voyage excellent R.A.S
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. No frills, but all the basics are good. Comfortable bed, black out curtains and a good shower. Location is ideal to get around London too. Ideal!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Placed great for shops and tube st . Small bar but well stocked. Nice place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well presented. The staff were very helpful and friendly. Reasonable price ,
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we needed it for, easy (late) check in, easy check out and looked after our luggage while we had a wander round London. Overall very good service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have breakfast or use the car park so I cannot comment.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Hein

Liked: Cleanliness, staff & service, property conditions & facilities
Decent overall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abbie

Great location for Shepherd’s Bush empire. However aircon did not work, blew hot air. Had to sleep with the window open which made it very noisy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only have one fault with the rooms and that was lack of plug sockets. With today’s technology needing charging with 2 in a room it was a struggle. The staff were very friendly and accommodating, breakfast was good with plenty of choice although admittedly the hot food needed to be a lot hotter. Rooms were comfortable and clean. Would definitely use again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stevie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lady working on house keeping on my floor was really sweet and lovely. Axel, on reception, is absolutely wonderful. I would stay again… easy access to stations, amenities and Ochi’s Caribbean is not very far 😋 thanks again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Was able to work form lounge the next day. Friendly morning staff supplied me with coffee!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities
Hotel clearly seemed to living accommodation for asylum seekers
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Harel

Liked: Cleanliness, staff & service, amenities
The stuff was very helpful and nice 😊
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good enough size, the bathroom smallish and serviceable for 1 person at a time. The windows open which was great since it was really warm. Apparently the hotel is set at one temp and you can’t change it so we were glad for the staff giving us a fan. It was about a 5 minute walk to the Central line ( which takes you to all the main places) The neighbourhood felt safe at night and there were many places to eat even later at night. The was also a huge mall a 5 minute walk away.
Stayed 3 nights in Apr 2026