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Hotel Description

At ibis Styles London Excel, you'll be 3.4 km (2.1 mi) from O2 Arena and 8.1 km (5 mi) from Tower of London. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Restaurant, serves British cuisine and is open for breakfast, lunch, and dinner. Pub is the hotel's own pub, serving drinks along with dinner and light fare. Business amenities include meeting rooms and conference space. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning to-go breakfast is served between 5:00 AM and 11:30 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 3-star Docklands hotel include South Park and Sky Garden.

Room, 2 Double Beds (The Mansion from Home)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Single Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed (The Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Double Bed (The Home from Home)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Connecting Rooms (The Interconnecting Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ibis Styles London Excel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Styles London Excel

Everyone (2)
4 out of 5

very convenient.

Clean, convenient, very small (but adequate) bathroom. Great breakfast.

Posted by on 2 Aug. 2016

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3 out of 5

Close to London City Airport

Pros: Free WiFi
Cons: Fix the elevator. Having only one elevator working meant long waits
Location: Dockland Light Railway Station is across the road to get you to anyway (except London City Airport!)
Basic room but convenient if you need to fly early out of London City Airport without spending a huge amount on accommodation

Posted by , from Australia on 29 Oct. 2015

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly ibis Styles London Excel also features tour/ticket assistance, a garden, and coffee/tea in a common area. For a fee, parking is available. This 3-star London hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: West Ham Station (3.3 km / 2 mi)
  • Metro station: Custom House Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Styles London Excel offers 305 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 5:00 AM to 11:30 AM.

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Self parking fee: GBP 15.00 per day
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles Excel
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London
  • ibis Styles London Excel Hotel London

You should know

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.